Customer Stories
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Aflac
Transforming insurance through empathy and innovation: Aflac's journey in enhancing customer and employee experiences

Johns Hopkins Healthcare System
Johns Hopkins Health System (JHHS) elevates the patient experience

Leon County
Avaya helps Leon County streamline, centralize, and flexibly create new experiences
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Access Bank
Navigating risk and revolutionizing CX: how Access Bank is leveraging Avaya technology to double its customer base by 2027

Aflac
Transforming insurance through empathy and innovation: Aflac's journey in enhancing customer and employee experiences

Albuquerque Public Schools
Albuquerque Public Schools fortifies security and CX, without disrupting its existing estate

Atento
Atento raises the stakes with AI, sets the bar for CX business transformation outsourcing



Dubai Roads and Transport Authority (RTA)
How a 21st century contact center serves the public and improves customer satisfaction by 50 percent

Edenor
Avaya voice and digital channels, Edenor’s key to delivering the best experience to nine million consumers

Florida State University
Florida State University serves its students and community through innovation and collaboration

G-Star RAW
Global retailer, G-Star unifies employee and customer communications on the journey to digital transformation


GELSENWASSER AG
GELSENWASSER AG relocates its communication landscape into the private cloud

Give Kids The World Village
Give Kids The World Village: where dreams really do come true

Grupo Roelsa
Avaya Experience Platform: Grupo Roelsa's solution for superior customer service

InspereX
InspereX improves communications costs, flexibility, and risk with Avaya Cloud Office®

Johns Hopkins Healthcare System
Johns Hopkins Health System (JHHS) elevates the patient experience

Klinikverbund Buchholz/Winsen
A Healthy Solution: Buchholz/Winsen Hospitals set the course for digitalisation


Leon County
Avaya helps Leon County streamline, centralize, and flexibly create new experiences


MEVACO
MEVACO GmbH increases sales productivity through digitized processes from the cloud


Nicholls State University
Through hurricanes and pandemics, Nicholls State University stays connected in the Cloud with Avaya Cloud Office

Norwegian Cruise Line
Smooth sailing at Norwegian Cruise Line with geo-redundant contact center



Stemmer Distribution Group
Stemmer Distribution Group takes a bite out of costs while improving experiences

Superior Propane
Superior Propane fuels service efficiencies and business growth with Avaya Solutions


YMCA Victoria
YMCA Victoria increases access to community services with move to Avaya Cloud Office