Solutions for today’s enterprise customer experience (CX) and employee experience (EX) challenges.
Full-featured contact center solution.
Secure, dedicated and managed cloud contact center running on Microsoft Azure.
Scalable and advanced contact center-as-a-service.
Collaboration tools, seamlessly integrated into your Avaya portfolio.
Unified video, conferencing, messaging, and more on Microsoft Azure.
Call, meet, message, and more—all in one app.
Integrate collaboration apps with Avaya Communication portfolio.
Cloud-ready pathways that integrate Avaya with third-party APIs.
A full-featured unified comms platform managed on-premises.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Explore our complete portfolio of devices for individuals and conference rooms.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
Stay up to date on Avaya's latest news and solutions.
Deliver innovative and complete solutions to your customers.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos and listen to podcasts by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Look at what's new in our world—and how it benefits yours.
Learn about the privacy, compliance, and security inside Avaya solutions.
Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
Communication & Collaboration
Comprehensive employee and customer experience solutions.
Your flagship on-premises Avaya Aura Platform delivers dependable, secure, and scalable unified communications and customer service solutions throughout your business. Now, extend your capabilities by adding Avaya innovations to enhance your employee and customer experiences. All with no disruption to day-to-day operations.
Keep your core on-premises Avaya contact center services—technology, workflows, call flows, intertwined applications, agent and supervisor knowledge—but layer on cloud-based innovations. Add Avaya Experience Platform capabilities to let customers connect how they want and give employees all the tools to meet customers’ needs.
With Avaya Enterprise Cloud, transition your Avaya Aura Platform to a secure and dedicated instance on Microsoft Azure. You continue using the solution you know, but now running in a secure, flexible cloud just for you. Expand contact center and unified communications as needed to expand your capabilities.
Free up your team to focus on what’s next for your business by letting Avaya Managed Services keep your communications up to date and running smoothly.
Modernize your customer experience. With Avaya, maintain your existing call center while incorporating new cloud capabilities.
Avaya UCaas, Avaya Experience Platform, and Avaya Aura received the 2024 TrustRadius Top Rated Award for providing excellent customer satisfaction, established credibility, and empowered buyers to make confident technology decisions. Winner are determined solely on reviews and customer sentiment.
White Paper
Why premises-based communication systems make sense
Commfusion explores how Avaya customers can choose deployments on-premises, in the cloud, or as a hybrid of both.
Fact Sheet
Why move to the current release of Avaya Aura
The latest Avaya Aura is cloud enabled and supports your communications via cloud, on premises, or in a hybrid of both.
The Avaya Aura Platform
Avaya SIP Trunking
Maximize your bandwidth utilization with a network access solution shared across multiple applications and a single termination...