Welcome to Avaya

Through our open, converged and innovative solutions we take intelligent experiences to new heights for our customers, partners and their customers—in the cloud, on premise, or a hybrid of both.

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We Help Customers Accelerate Digital Transformation

Your business wants to make every experience as seamless and connected as possible. So employee collaboration is easier and more efficient, and customer satisfaction is higher. Avaya solutions make it happen.

111K

Avaya has over 111,000 customers with installations in over 197,000 customer locations worldwide

144M

144 million people rely on Avaya solutions every day
 

9X

Avaya named a Leader in the Gartner Magic Quadrant for Unified Communications, Worldwide 9 times
 

4,700

4,700 channel partners globally

Top 10

The top 10 insurance companies run on Avaya solutions

4,700

More than 4,700 patents and patent applications worldwide
 

90%

More than 90% of the Fortune 100 are Avaya customers

3,000

More than 3,000 healthcare institutions around the world rely on Avaya

95%

Avaya is the #1 global leader in Contact Center solutions

17X

Named a Leader in the Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide 17 times

170

Clients in more than 170 countries

Top 10

The top 10 largest automobile manufacturers in the world rely on Avaya solutions

#1

  #1 in Unified Messaging globally

3,200

More than 3,200 educational institutions worldwide trust Avaya for their communications systems

40/50

40 out of 50 of Fortune's Most Admired companies are Avaya Contact Center customers

7/10

7 of the top 10 restaurant chains on the Fortune 500 use Avaya solutions

Top 10

The world's top 10 passenger airlines are running Avaya solutions

19/20

19 of the top 20 major banks in the world are running Avaya solutions

#1

#1 in Interactive Voice Response globally

Top 10

The top 10 hotel groups worldwide are running Avaya solutions  

8/10

8 of the top 10 colleges in the U.S. are running Avaya solutions

Nidal Abou-Ltaif

Nidal Abou-Ltaif

President, Avaya International

Rebecca Carr

Rebecca Carr

Head of Avaya Global Marketing

Dino Di Palma

Dino Di Palma

President Americas Sales & Global Accounts

Fred Hayes

Fred Hayes

Senior Vice President, Global Business Operations

Chris McGugan

Chris McGugan

Senior Vice President, Solutions & Technology

Ed Nalbandian

Ed Nalbandian

President of Avaya Services

Nikos Nikolopoulos

Nikos Nikolopoulos

Senior Vice President, Corporate Strategy and Development

Patrick O’Malley

Patrick O’Malley

Senior Vice President and Chief Financial Officer

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Gaurav Passi

President, Cloud Business Group

Laurent Philonenko

Laurent Philonenko

Senior Vice President, Innovation

Shefali Shah

Shefali Shah

Senior Vice President, Chief Administrative Officer and General Counsel

Faye Tylee

Faye Tylee

Global Head of Avaya Human Resources

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