Driving Digital Transformation

Learn more about what we do at Avaya

Avaya is a global leader in digital communications software, services and devices for businesses of all sizes. We enable the mission critical, real-time communication applications of the world’s most important operations. Our open, intelligent and customizable solutions for contact centers and unified communications offer the flexibility of Cloud, on-premises and hybrid deployments. Our professional planning, support and management services teams help optimize solutions, for highly reliable and efficient deployments.

Your Communications Digital Transformation—Insight into Getting It Right

At Avaya, we believe transforming the enterprise starts with transforming business communications. We talked to hundreds of companies about where they are and how they’re doing in digitally transforming the communications that keep business humming. Here’s what we learned.

5 Ways to Leverage Communications for a Successful DX Journey >



Our open, omnichannel contact center solution supports your entire customer engagement strategy so you can deliver exceptional, personalized customer experiences every day.

Exceed customer expectations >


We put UC in the applications, browsers, and devices your people use every day. Our unified, device-agnostic experience delivers transformational communications throughout your business.

Change how you work >


Our cloud solutions are built on a fully open architecture that supports true compatibility and limitless interoperability—with a clear focus on the reliability and security you need.

Have cloud your way >


Avaya delivers smart devices for the desktop and throughout the corporate campus. Find and personalize the best devices for your industry, business, and users.

Browse our portfolio >


A flexible development platform and orchestration tool to communications-enable customer applications and workflows across the enterprise.

Comms enable your apps >

Connect With Avaya

A Connection Built To Last

Learn more >

Company History

Avaya is known as a leader in helping organizations around the world succeed by integrating communications with business strategy and operations. In fact, Avaya came about as an independent company so it could bring even more focus to innovating in business communications.

History Timeline
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