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Helping to Accelerate Digital Transformation

Your business wants to make every experience as seamless and connected as possible. So employee collaboration is easier and more efficient, and customer satisfaction is higher. Avaya solutions make it happen.

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Our Vision

To reimagine the ways people and businesses engage and experience the world. 

Our Mission

Avaya is reimagining digital communications with innovation that defines the future of work and the customer experience. Our Avaya OneCloud ecosystem and its solutions empower organizations to deliver experiences that matter to customers and employees alike.

Avaya Celebrating 20 Years

2000

Spins off from Lucent as an independent company

2007

Avaya and NORAD partner for the first time to track Santa

2010

Provides communications infrastructure for Vancouver Olympics

2002

Scores with FIFA World Cup deal in Korea and Japan

2008

UC and Contact Center software innovations expand patents list

2014

Provides communications infrastructure for Sochi Olympics

2002

Scores with FIFA World Cup deal in Korea and Japan

2008

Enhances UC with new Speech-to-Text for voice messages

2016

Announces CPaaS platform

2003

Delivers converged network for FIFA Women's World Cup

2008

Introduces public safety communications for Next-Gen 911

2017

Announces strategic partnership in AI with Afiniti

2003

Announces 10,000th IP Office customer

2008

New portfolios of customer service solutions for financial and healthcare

2019

Announces strategic partnership with RingCentral

2004

Launches video telephony solution for desktops

2009

Acquires Nortel Communications

2020

Avaya Spaces changes the way work gets done

2005

Introduces new IP-based self-service solutions

2009

Introduces Avaya Aura

2020

Avaya OneCloud delivers the future of the digital workplace

Nidal Abou-Ltaif

Nidal Abou-Ltaif

President, Avaya International

Anthony Bartolo

Anthony Bartolo

Executive Vice President and Chief Product Officer

Frank Ciccone, Senior Vice President, North America Sales

Frank Ciccone

Senior Vice President, North America Sales

Simon Harrison

Simon Harrison

Senior Vice President and Chief Marketing Officer

Fred Hayes

Fred Hayes

Senior Vice President, Global Business Operations

Galib Karim, Vice President, Caribbean & Latin America Sales

Galib Karim

Vice President, Caribbean & Latin America Sales

Dennis Kozak

Dennis Kozak

Senior Vice President, Business Transformation

Kieran McGrath

Kieran McGrath

Executive Vice President and Chief Financial Officer

Hardy Myers

Hardy Myers

Senior Vice President, Strategy & Business Development

Shefali Shah

Shefali Shah

Executive Vice President, Chief Administrative Officer and General Counsel

Stephen Spears

Stephen Spears

Executive Vice President and Chief Revenue Officer

Faye Tylee

Faye Tylee

Global Head of Human Resources

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