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Welcome to Avaya

Through our open, converged and innovative solutions we take intelligent experiences to new heights for our customers, partners and their customers—in the cloud, on premise, or a hybrid of both.

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We Help Customers Accelerate Digital Transformation

Your business wants to make every experience as seamless and connected as possible. So employee collaboration is easier and more efficient, and customer satisfaction is higher. Avaya solutions make it happen.

Our Vision

Avaya elevates communications to the next generation of engagement, connecting organizations to their customers, workforce, and communities with secure, intelligent experiences that matter.

Our Mission

Avaya is a transformative force in digital communications software, services, and devices, designed for businesses of all sizes. Through our open, converged, and innovative solutions, Avaya is taking intelligent experiences to new heights for our customers, partners, and their customers—in the cloud, on-premise, or hybrid.

90%

More than 90% of the U.S.'s largest companies are Avaya customers

19/20

19 of the world’s top 20 major banks rely on Avaya solutions

#1

#1 in Contact Center/ACD globally

8/10

Eight of the top 10 colleges in the U.S. rely on Avaya solutions

93/100

93 of the 100 Brands on Forbes 2018 World’s Most Valuable Brands rely on Avaya solutions

Top 10

The top 10 insurance companies rely on Avaya solutions

Top 10

The world's top 10 passenger airlines rely on Avaya solutions

#1

#1 in Unified Messaging globally

120K

More than 120,000 customers trust Avaya for reliable communications

144M

144 million people trust Avaya daily for reliable communication applications

8/10

8 of the top 10 investment services firms rely on Avaya solutions

175+

Customers in 175+ countries

#1

#1 in Interactive Voice Response globally

9/10

9 of the world's top 10 hotel chains rely on Avaya solutions

4,400

4,400 patents and patent applications worldwide

4,700

4,700 channel partners globally

Top 10

The world’s top 10 banks rely on Avaya solutions

8/10

8 of the top 10 restaurant chains rely on Avaya solutions

9/10

9 of the world's top 10 healthcare institutions rely on Avaya solutions

12T

In a year, Avaya powers more than 12 trillion communications experiences worldwide

9/10

9 out of the world’s top 10 largest automobile manufacturers rely on Avaya Contact Center

Nidal Abou-Ltaif

Nidal Abou-Ltaif

President, Avaya International

Frank Ciccone

Frank Ciccone

Senior Vice President, North America Sales

Karen Hardy

Karen Hardy

Vice President, Avaya Global Marketing

Fred Hayes

Fred Hayes

Senior Vice President, Global Business Operations

Galib Karim

Galib Karim

Vice President, Americas International

Dennis Kozak

Dennis Kozak

Senior Vice President, Business Transformation

Kieran McGrath

Kieran McGrath

Senior Vice President and Chief Financial Officer

Chris McGugan

Chris McGugan

Senior Vice President, Chief Technology Officer

Hardy Myers

Hardy Myers

Senior Vice President, Strategy & Business Development

Shefali Shah

Shefali Shah

Senior Vice President, Chief Administrative Officer and General Counsel

Faye Tylee

Faye Tylee

Global Head of Avaya Human Resources

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