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Delivering experiences that matter

Go with Avaya to get the most out of your business communications—whether on prem, in the cloud, or hybrid—and enhance every experience for customers and employees alike.

Avaya CEO and employees

What happens in an Avaya minute?

Every minute of every day, we power positive and productive interactions that drive customer loyalty, team collaboration, and business success.

To be a leader, you need to be with Avaya.

6.1M+

Avaya supports 6.1M+ contact center seats

100%

100% of the top US hotels, casinos, and resorts rely on Avaya Contact Center solutions

35/35

35 of 35 top banks rely on Avaya

200+

More than 200 technology partners, over 123,000 developers in 34,000 companies in DevConnect 

93.9M+

93.9M+ UC lines

10/10

10 of the top 10 pharmaceuticals companies rely on Avaya

Our vision

To reimagine the ways people and businesses engage and experience the world. 

Our mission

We help organizations create unmatched customer and employee experiences that drive business momentum.

Meet Avaya CEO Alan Masarek.

Joining Avaya in August 2022, this well-known former CEO of Vonage brings 30+ years of software and cloud-based business experience. Drawn to Avaya’s unmatched technology, massive customer base, and vast partner ecosystem, Alan is now revitalizing our iconic brand and product portfolio, honing the right solutions for companies of every size and environment.

Creating a destination employment experience
Alan is UC Leader of the Year 2023
Alan on Avaya's bright future
Avaya transformation accelerating

Avaya CEO Alan Masarek

The Avaya leadership team:

Soren Abildgaard

Soren Abildgaard

Executive Vice President and Chief Technology Officer

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Nidal Abou-Ltaif

Nidal Abou-Ltaif

Senior Vice President, Global Head of Sales

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David Austin

David Austin

Senior Vice President Corporate Development, Strategy and Alliances

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Peter Brandt

Peter Brant

Senior Vice President, Americas Sales

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Omar Javaid

Omar Javaid

Senior Vice President and Chief Product Officer

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Marylou Maco, Chief Revenue Officer

Marylou Maco

Chief Revenue and Customer Experience Officer

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Al Morales, Chief Transformation Officer

Al Morales

Chief Transformation Officer

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Alan Masarek

Alan Masarek

President and Chief Executive Officer

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Josh Mueller, Senior Vice President, Chief Marketing Officer, and General Manager of Hardware

Josh Mueller

Senior Vice President, Chief Marketing Officer, and General Manager of Hardware

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Amy O’Keefe

Amy O’Keefe

Executive Vice President and Chief Financial Officer

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Supplier Information

Doing business with Avaya.

Avaya maintains diverse supplier alliances to achieve our goal of enabling our customers around the globe to win by creating intelligent communications experiences for their customers and employees.

Business team in a meeting

Avaya Authorized Partners

Purchasing Avaya products.

Avaya is committed to protecting our customers from the negative impact of unauthorized resellers and their products, services, and sales practices. To protect your business, systems, and experiences, always work with Avaya authorized partners.

Coworkers in discussion during project meeting

Ethics and Integrity

Cultivating excellence in professional conduct.

At Avaya, high standards for integrity and professionalism infuse our relationships with employees, customers, and partners. We’ve created a culture of ethical behavior, trust, and openness supported by our Code of Conduct, a resource our employees use every day to make the right decisions for our company and our customers.

Team of colleagues using a digital tablet together at work
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