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Advanced Call Center Technologies Communicates and Collaborates in the Cloud, Improving Experiences While Cutting Costs

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Advanced Call Center Technologies (ACT) Unified Communications and Collaboration, Improving Experiences While Cutting Costs

As COVID-19 escalated, Advanced Call Center Technologies, LLC (ACT) became the core hub fielding calls and digital...

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Avaya voice and digital channels, Edenor’s key to delivering the best experience to nine million consumers

The most important technological challenge Edenor faced was transforming its call center into an Omnichannel Contact...

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Through Hurricanes and Pandemics, Nicholls State University Stays Connected in the Cloud with Avaya Cloud Office

Louisiana-based Nicholls State University was considering Avaya Cloud Office® by RingCentral as the contract for...

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Education

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Through Hurricanes and Pandemics, Nicholls State University Stays Connected in the Cloud with Avaya Cloud Office

Louisiana-based Nicholls State University was considering Avaya Cloud Office® by RingCentral as the contract for...

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When School Doors Closed, Cameras Created Interactive Student Experiences
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Surpassing Remote Learning with an Experiential Spaces Learning Platform at Clemson University
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Florida State University Serves its Students and Community through Innovation and Collaboration

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InspereX Improves Communications Costs, Flexibility, and Risk with Avaya OneCloud UCaaS

InspereX selected Avaya Cloud Office® by RingCentral®  for the innovation that is delivered...

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Standard Chartered: The Digital Bank with a Human Touch

As a truly global bank, Standard Chartered faces the challenges of securing, consolidating and automating...

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Self-Service is ‘Golden’ at Canon Financial Services

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Preferred Home Care of New York Makes a Major Communications Upgrade with Avaya Cloud Office

As one of New York’s leading home care agencies, Preferred Home Care of New York receives thousands of calls...

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Nebraska Medicine Transforms Communications Experiences with Avaya OneCloud
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Spital Limmattal Optimizes Patient Care and Service with Avaya Platform

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In Time of Crisis, Cincinnati Bell Keeps Community Connected, Protects Employees

Founded in 1873, Cincinnati Bell has been around as long as the telephone itself. Always the innovators, they found a...

Avaya Powers First-of-Its-Kind Customer Messaging Solution from IMpower Solutions

In a world of messaging overload, where the chance of an email being opened is less than 1 in 3, IMPower enables any...

Telekom Serbia turns Contact Center into Profit Center with Avaya

Maintaining a leading market position is based on striving to constantly improve, innovate and manage costs down and...

Professional Services

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Advanced Call Center Technologies (ACT) Unified Communications and Collaboration, Improving Experiences While Cutting Costs

As COVID-19 escalated, Advanced Call Center Technologies, LLC (ACT) became the core hub fielding calls and digital...

ACT CS

Winning Communications for Garden Court Chambers’ Barristers

Founded in 1974, Garden Court Chambers is the largest barristers’ chambers in London with 200 leading...

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The Virtual Branch, the Central Axis of the New Normal

Unisono transforms all its Contact Center services into teleworking in just 15 days with Avaya OneCloud Subscription

Engagent Health Increases Conversions by 60% Using Avaya OneCloud Solutions

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Iron Mountain and Avaya Optimizing Customer Experience

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Telecaribe, closer to its audience with Avaya solutions

How much do we listen to our audiences? Or rather, what technological tools do we provide for them to have an...

Avaya Streamlines Internal Processes, Opens New Markets for Marine Rescue Technologies

MRT works very closely with each of its customers to develop highly customized solutions. By implementing the Avaya...

Global BPO C3i Solutions Brings the Latest Innovations to the Table

On any given day, contact center agents at C3i Solutions may field inquiries regarding sports drinks, tires, or...

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How 6 Points Reinvented its Business Model Using Avaya Spaces

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Harris County Public Health Increases COVID-19 Case Investigations by 25%

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Cincinnati Bell Keeps Community Connected and Employees Protected

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Avaya Support for Our Customers During COVID-19

Engagent Health Addresses Critical Need for Healthcare Accessibility With Avaya OneCloud

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Avaya Announces Solutions to Assist with COVID-19 Vaccine Rollout

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