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Healthcare
A healthy solution: Buchholz/Winsen Hospitals set the course for digitalisation
High cost and competitive pressure, shortage of skilled workers, innovation bottleneck: the German health care system...
Retail
Global Retailer, G-Star Unifies Employee and Customer Communications on the Journey to Digital Transformation
G-Star began assessing different providers but prioritized looking at solutions from Avaya as an existing Avaya...
Non-Profit
YMCA Victoria increases access to community services with move to Avaya Cloud Office
YMCA Victoria (‘The Y’) is a not-for-profit (NFP) organisation that has long brought essential services...
Companies everywhere are using Avaya solutions to provide a seamless and consistent experience across all touchpoints, so their customers can always connect on preferred channels. We’re also seeing companies personalize services and interactions to meet individual needs.
Less work, more play
When YMCA Victoria streamlines employee communications, they gain time back to focus on personalizing fitness, recreation, and health programs for their community.
Take a bite out of cost
Dental products company Stemmer Distribution cuts their annual telecom budget in half with a public cloud solution that keeps employees easily reachable for all customer needs.
Efficiency experts
At Superior Propane, cutting 30 seconds off its average handle time for calls is just one of the transformational results made possible by a contact center uplift to cloud and AI.
In the business of delivering customized corporate health insurance packages, Allegiance relies on an Avaya contact center solution to drive a consistent omnichannel customer experience regardless of agent locations.
With Avaya Experience Platform, global BPO Bayview Technologies monitors contact streams to see and understand problematic customer journeys and define how to fix them as soon as possible.
Financial technology and payment company, Global Payments, focuses on customer experiences with Avaya. Agents around the world answer calls asking, "How can we make your day better?"
Avaya Experience Platform lets Silver Spring Pathfinder innovate with omnichannel contact center, virtual work capabilities, and more—all while retaining its core services to clients.
For Xcel Energy, the advantages of Avaya Enterprise Cloud include new operational functions, industry compliance, and new communications choices that help increase customer satisfaction.
Hear how C3i Solutions, an HCL Technologies company, is using Avaya Conversational Intelligence and Avaya CPaaS to offer unique and memorable experiences for its clients, customers and employees.
With Avaya, Give Kids the World Village smoothly communicates with families to plan wish fulfillment. During kids' stays, having a smarter emergency communication system, including 911Secure, gives parents and staff peace of mind.
As an award-winning educational establishment, Kettering Buccleuch Academy (KBA) understand the importance of...
InspereX selected Avaya Cloud Office® by RingCentral for the innovation that is delivered through a cloud...
As a truly global bank, Standard Chartered faces the challenges of securing, consolidating and automating...
Tell us your Avaya story.
We know our customers accomplish great things with their Avaya solutions. Focused internally, externally, or both, everyone benefits when creative, streamlined collaboration is part of solving business challenges. If you’ve achieved something cool with Avaya, let’s show off your ingenuity.