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Alta California Regional Center Streamlines Remote Collaboration for 95% of Workforce with Avaya Cloud Office by Ring Central

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Education

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St. John’s Lutheran School Maintains 100% Enrollment Using Avaya Spaces

St. John’s Lutheran School in a Chicago suburb chose Avaya Spaces that enabled them to successfully transition...

Illinois School District Achieves Digital Transformation Goals

Avaya Gets a Gold Star at Lullaboo Nursery and Childcare Center

Loughborough Schools Foundation Lifts Standards on School Safety

Financial Services

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Standard Chartered: The Digital Bank with a Human Touch

As a truly global bank, Standard Chartered faces the challenges of securing, consolidating and automating...

Self-Service is ‘Golden’ at Canon Financial Services

Every day, Canon Financial Services (CFS) fields hundreds of inquiries from customers and dealers related to leasing...

Tradition, Leadership and Innovation in a Single Bank

Regum, Fintech That Grows Sky High

O Yeah: All-Digital O-Bank Succeeds Without Brick-and-Mortar Branches

COVID-19 Pandemic

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LOCAL GOVERNMENT

Harris County Public Health Increases COVID-19 Case Investigations by 25%

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EDUCATION

St. John’s Lutheran School Maintains 100% Enrollment During the Pandemic

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MEDIA AND COMMUNICATIONS

Cincinnati Bell Keeps Community Connected and Employees Protected

Healthcare

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Nebraska Medicine Transforms Communications Experiences with Avaya OneCloud CPaaS

Nebraska Medicine knew it had to prepare for unprecedented increases in call volume from the community. Using Avaya...

Spital Limmattal Optimizes Patient Care And Service With Communications Platform From Avaya

Helse Vest Enables Better Patient Care with Avaya

Johns Hopkins Healthcare System (JHHS) Elevates the Patient Experience

Media and Communications

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In Time of Crisis, Cincinnati Bell Keeps Community Connected, Protects Employees

Founded in 1873, Cincinnati Bell has been around as long as the telephone itself. Always the innovators, they found a...

Avaya Powers First-of-Its-Kind Customer Messaging Solution from IMpower Solutions

In a world of messaging overload, where the chance of an email being opened is less than 1 in 3, IMPower enables any...

Telekom Serbia turns Contact Center into Profit Center with Avaya

Maintaining a leading market position is based on striving to constantly improve, innovate and manage costs down and...

Professional Services

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Unisono transforms all its Contact Center services into teleworking in just 15 days with Avaya OneCloud Subscription

Unisono ensured business continuity during the mandatory Covid-19 lock-down by rapidly implementing...

Engagent Health Increases Conversions by 60% Using Avaya OneCloud Solutions

The COVID-19 pandemic exposed a looming crisis in healthcare accessibility that has made...

Avaya Spaces Helps HR Training Entrepreneur Level Up in a New Reality

QRM Increases New Hires by 50, Enabled by Avaya OneCloud Solutions

CTIntegrations Uses Avaya CPaaS for Proactive SMS During COVID-19

Avaya Support for Our Customers During COVID-19

Engagent Health Addresses Critical Need for Healthcare Accessibility With Avaya OneCloud

Avaya Announces Solutions to Assist with COVID-19 Vaccine Rollout

Avaya Helps Quality Resource Management Transform to Meet Pandemic Challenges

Customer Story Videos

Health Care Contact Center

Avaya Takes Care of the Health of Communications at Emergencias

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Iron Mountain and Avaya Optimizing Customer Experience

Sushi Tei

Sushi Tei Brings Great Food & Awesome Customer Experience to the Table

Technology

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Telecaribe, closer to its audience with Avaya solutions

How much do we listen to our audiences? Or rather, what technological tools do we provide for them to have an...

ACS Technologies Lifts Support with Avaya Digital and Avaya Mobile Experience

The more mobile users engaged the contact center at ACS Technologies, a leading provider of software and services to...

Avaya Streamlines Internal Processes, Opens New Markets for Marine Rescue Technologies

For over 15 years, Marine Rescue Technologies (MRT) has manufactured safety systems for vessels and facilities in the...

Sports and Entertainment

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How 6 Points Reinvented its Business Model Using Avaya Spaces

6 Points motto is “Don’t Flinch” which wasn’t easy to stick to when the quarterback training...

WBL Services and Avaya: ‘MVPs’ for the Biggest Annual Game in American Football

The New York Mets Hit the Guest Experience Out of the Park

The National Association of Basketball Coaches (NABC) Takes its Plug-and-Play Mobile Office Anywhere, thanks to the Cloud

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