You can innovate without disruption

Keep what’s working—add what’s needed

Modernize your customer experience. With Avaya, maintain your existing contact center while incorporating new cloud capabilities like digital channels, AI, workflow automation, and more.

Avaya Experience Platform

Deliver experiences that matter

Become known for effortless experiences. When customers connect, make it easy, satisfying, and personalized. With AI, actionable insights, and empowered teams, you can move faster, route seamlessly, and shape outcomes.

Each connection builds a relationship

Meet people on the touchpoints they use, quickly bring in experts, adapt responses to match mood and need. Unlock the value in your customer data—see patterns that show how to be more agile and responsive.

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Our customers are doing great things

Harris County Public Health
Nebraska Medicine
Atento
DATAMARK
Fiber Industries
Good Year
Cincinnati Bell
Marine Rescue Technologies
Neiman Marcus
W. Bruford
See all success stories

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    Let our experience work for you

    20+

    Years creating great communications experiences

    90K+

    Customers spanning 190 countries

    #1

    Global leader in contact center solutions

    4,200

    Patents worldwide

    8K+

    Channel partners and agents globally

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