Avaya | Worldwide Leader in Contact Center, Unified Communications and Cloud Business Solutions

Read the News

See How Our Customers Deliver Experiences That Matter

Check Out All of Our Customer Success Stories

The Latest & Greatest

Take a Look at What's New in Our World—And How it Benefits Yours

Avaya Announces Strategic Partnership with RingCentral

Furthering cloud transformations, our upcoming UCaaS "Avaya Cloud Office."

New Innovations for Avaya IX Contact Center Portfolio

Align your entire organization to deliver a better customer experience.

Avaya Named a Leader in IDC Marketscape 2019

See IDC’s evaluation of our UC&C innovations and outlook for success.

Avaya IX Subscription: Flexible, Scalable Consumption Model

Go from Capex to Opex for cloud, on-premise, or hybrid UC and CC.

6 Ways to Modernize Workforce Engagement

Frost & Sullivan: Change your CX by changing how your agents work.

Gartner on the Future of the Contact Center

By 2025, technology changes how your team works to serve customers.

Avaya Intelligent Xperiences

Unified Communications

Avaya IX Workplace Redefines
Teaming for the Digital Age

Contact Center

Avaya IX Contact Center Helps You Build Value with Every Customer Experience

Communications Cloud

Avaya OneCloud is the Perfect Solution for Business Communications

Phones & Devices

Avaya Puts True Multimedia Collaboration in Easy Reach

Services

Put Our Experienced Avaya IX Services Experts to Work for You

SMB Solutions

For Your-Size Businesses, Great Experiences Made in the Cloud

Standard Chartered

The solution has a great design, and the managed services that Avaya offers allows us to consume the service as we go, paying only for what we use.

Stuart Beaumont

Global Head of Voice & Virtual

ACS Technologies

If one of our products goes down and we get a sudden spike in calls, Avaya Mobile Experience is elastic enough to accommodate that spike. Callers never get a busy signal—that call will be served.

Dustin Fails

Network Telecom Administrator

Atento

We conducted an extensive review of available market solutions, Avaya clearly differentiated themselves in terms of the approach to AI.

Michael Flodin

President

O-Bank

From our industrial bank days, we knew Avaya could provide the contact center solution, but having the same partner across the customer experience has made things simple for us.

Lin Tom

Vice President

DATAMARK

With Avaya, it really is the type of partnership where we can collaborate, brainstorm ideas, and bring them through to fruition.

Jacob Bailon

Client Solutions Manager

Southcoast Health

Avaya is helping us make a difference for healthcare and the local communities we serve. We’ve been able to quickly act to provide better healthcare services and a better patient experience overall. Without Avaya, it would be much more difficult for us to move forward technologically.

Tim Rosner

Chief Technology Officer