Connect your employees to your customers across the channels they use most.
Find a cloud that’s flexible, secure, and dedicated to your organization.
Rely on our team of experts to help you get the most from your investment.
Serve customers better with employee experiences that boost productivity and collaboration.
Call, meet, message, and more—all in one app.
Connect people, tasks, tools, and more in a customizable app built for immersive collaboration.
Automate and personalize business processes with prebuilt or customized apps.
Explore our complete portfolio of devices for individuals and conference rooms.
Start a monthly subscription to productivity-enhancing Avaya devices.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
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Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
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Transition customers to the cloud fast and on budget, supported by Avaya services and features.
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Listen in on conversations with tech innovators who are transforming the experience economy.
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Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
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In person or online, gain a full understanding of your Avaya solution and its capabilities.
Modernize your customer experience. With Avaya, maintain your existing contact center while incorporating new cloud capabilities like digital channels, AI, workflow automation, and more.
Become known for effortless experiences. When customers connect, make it easy, satisfying, and personalized. With AI, actionable insights, and empowered teams, you can move faster, route seamlessly, and shape outcomes.
Optimize for efficiency
Boost cost savings
Empower staff with knowledge
Expand customer touchpoints
Offer convenient self-service
Personalize customer experiences
Drive greater customer loyalty
Meet people on the touchpoints they use, quickly bring in experts, adapt responses to match mood and need. Unlock the value in your customer data—see patterns that show how to be more agile and responsive.
June 18-21, Orlando
See first-hand what’s new in Avaya roadmaps and amazing customer experiences—and how to innovate with no disruption in your day to day. Be inspired and gather knowledge at this Avaya users group event.
Search by keyword or pose a question to delve deeper. Or choose a topic we recommend for broader knowledge about Avaya innovation and solutions.
Adding automation to your contact center
Creating better experiences for both customers and staff
Understanding CCaaS—Contact Center as a Service
Learn what's new at Avaya
Years creating great communications experiences
Customers spanning 190 countries
Global leader in contact center solutions
Channel partners and agents globally
Find videos by topic or just browse what's hot. Interviews, overviews, case studies, more.
Get to know Avaya. Insights on customer experience, AI, collaboration, digital.
See the inspiring ways companies are using Avaya to change the world of work.