Every Experience Matters

Brands are built on experiences. Great experiences lead to great outcomes. Bad ones? Well, you get the idea. So how do you build experiences that matter? It just so happens we know a thing or two about that.

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Great Experiences Made Easy in the Cloud

Best-in-class communications, collaboration, and contact center solutions that will set your business apart from the competition.

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144M

144 million people rely on Avaya solutions every day

#1

#1 global leader in Contact Center solutions

17X

Named a Leader in the Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide 17 times

The Latest & Greatest

Take a Look at What's New in Our World—And How it Benefits Yours

Avaya Receives Gartner Peer Insights Customers’ Choice for UC

Based on end user feedback and ratings.

Avaya Partner Experience Day

U.S. Tour May-June—Learn the latest on cloud, contact center, and collaboration.

Gartner Explores the Future of Workplaces

Get your complimentary copy of “How We Will Work in 2028.”

Avaya for Communities

Offering low- or no-cost softphones for U.S. women-owned businesses.

Tell Us Your Avaya Story

Tell us how you innovate with Avaya—you could be part of our valuable co-marketing program.

Gartner’s Top Strategic Predictions for 2019 and Beyond

Learn practical approaches to building intelligent experiences.

Industry Recognition

F&S 2017 Best Practices Award – North American Contact Routing Customer Value Leadership Award

F&S 2017 Best Practices Award – North American Inbound Contact Center Routing Systems Market Leadership Award

All Solutions

Unified Communications

Redefine Teaming in
Today’s Digital Workplace

Contact Center

Build Loyalty and Value
with Every Customer Experience

Communications Cloud

The Perfect Cloud for
Business Communications

Phones & Devices

True Multimedia Collaboration,
Within Reach

Services

Put Our Experienced Experts
to Work for You

SMB Solutions

Great Experiences Made
Easy in the Cloud

O-Bank

From our industrial bank days, we knew Avaya could provide the contact center solution, but having the same partner across the customer experience has made things simple for us.

Lin Tom

Vice President

DATAMARK

With Avaya, it really is the type of partnership where we can collaborate, brainstorm ideas and bring them through to fruition

Jacob Bailon

Client Solutions Manager

IMpower Solutions

The Avaya OneCloud CPaaS platform was a natural choice for us because it enabled all the critical messaging capabilities we needed, and allows us to scale up reliably and quickly.

Adi Bittan

Co-founder and CEO

Southcoast Health

Avaya is helping us make a difference for healthcare and the local communities we serve. We’ve been able to quickly act to provide better healthcare services and a better patient experience overall. Without Avaya, it would be much more difficult for us to move forward technologically.

Tim Rosner

Chief Technology Officer

City of Martinsville

Avaya has made everything so easy to work with, they’re fantastic. They’re honestly the best company to work with. I never have to worry about the level of service they provide to us as their customer. We’re in constant communication and the city always feels that their needs are met.

Jared Pruett

Network Engineer