It’s Always About the Experience

Create effortless, memorable experiences. Let's change how people experience your business inside and out.

It’s Always About the Experience
Customers Remember How You Make Them Feel

Give Every Customer An Experience to Remember

A great customer experience begins with a great employee experience.

Work from Anywhere and Still Show Up

Work is ever more unplanned, dynamic and collaborative—and going on anywhere and everywhere. Get work done in brand new ways.

Work from Anywhere and Still Show Up
A Cloud Phone System That Works Where and How You Do

Call, Chat, Meet, and Collaborate

Set employees up for non-stop productivity with our all-in-one app that works everywhere and every way your business does.

Our Customers Are Doing Great Things

Harris County Public Health
Nebraska Medicine
Atento
DATAMARK
Fiber Industries
Good Year
Cincinnati Bell
Marine Rescue Technologies
Neiman Marcus
Treated.com
W. Bruford
See All Success Stories

Engagent Health

Engagent Health Increases Conversions by 60% Using Avaya OneCloud Solutions

View Case Study
CTIntegrations

Professional Services

CTIntegrations Uses Avaya CPaaS for Proactive SMS During COVID-19

6 Points

Sports & Entertainment

How 6 Points Reinvented its Business Model Using Avaya Spaces

Cincinnati Bell

Media & Communications

In Time of Crisis, Cincinnati Bell Keeps Community Connected, Protects Employees

The Latest & Greatest

Take a Look at What's New in Our World—And How it Benefits Yours

Avaya’s “Life and Work Beyond 2020” Survey

Results show organizations play a key role in individuals’ well-being.

NJ/NY Gotham FC Announces Avaya as Premier Sponsor

National Women’s Soccer League team announces multi-year partnership.

Avaya Reports First Quarter Fiscal 2021 Financial Results

Improvements across key metrics; total revenue up 4% YOY.

Solutions to Assist with COVID-19 Vaccine Rollout

Avaya OneCloud CPaaS automates & speeds access to vaccines.

Podcast: Work From Anywhere—Adapting to a Changing Economy

Aragon and Avaya on agile, personalized engagement during Covid-19.

Avaya Receives 600th Contact Center Patent

Avaya OneCloud CCaaS drives AI innovation in customer experiences.

Resources

Workforce Engagement in Your Customer Experience Strategy

An in-depth look at how workforce engagement delivers effective, efficient, and GDPR-compliant omnichannel customer experiences.

Download the White Paper
Using Workforce Engagement Management to Enhance Your Customer Experience Strategy

White Paper

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Industry and Customer Recognition

Digital.com’s Best Business Phone Services of 2020
Frost and Sullivan Best Practices Awards 2020
Newsweek: America’s Most Responsible Companies 2021
Digital. Com: The Best VOIP Phone Services Of 2020
Digital.com: 15 Best Call Center Software of 2020
2020 Tech Cares Award from Trust Radius
Avaya OneCloud Subscription Wins a 2020 STAR Award
TMCNet Communications Solutions Product of the Year
CUSTOMER Magazine 2020 Contact Center Technology Award
Industry Wired Magazine: World’s Top 10 Best Contact Center Solution Providers
2020 CUSTOMER Magazine Product of the Year
The Aragon Research Globe™ for Intelligent Contact Center, 2020
2020 Product of the Year Award
Frost and Sullivan Best Practices Awards 2020
Frost & Sullivan Best Practices Awards 2020
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