When Experience Matters

Whenever, wherever your customers and teams are communicating, one thing is certain: seamless and productive interactions are essential. Your reputation rests on their experiences. We can help you be known for great ones.

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Delivering Experiences Everywhere

90%

More than 90% of the U.S.'s largest companies are Avaya customers

19/20

19 of the world’s top 20 major banks rely on Avaya solutions

#1 in Contact Center/ACD globally

8/10

Eight of the top 10 colleges in the U.S. rely on Avaya solutions

93/100

93 of the 100 Brands on Forbes 2018 World’s Most Valuable Brands rely on Avaya solutions

Top 10

The top 10 insurance companies rely on Avaya solutions

Top 10

The world's top 10 passenger airlines rely on Avaya solutions

#1 in Unified Messaging globally

120K

More than 120,000 customers trust Avaya for reliable communications

144M

144 million people trust Avaya daily for reliable communication applications

8/10

8 of the top 10 investment services firms rely on Avaya solutions

175+

Customers in 175+ countries

#1 in Interactive Voice Response globally

9/10

9 of the world's top 10 hotel chains rely on Avaya solutions

4,500

4,500 patents and patent applications worldwide

4,700

4,700 channel partners globally

Top 10

The world’s top 10 banks rely on Avaya solutions

8/10

8 of the top 10 restaurant chains rely on Avaya solutions

9/10

9 of the world's top 10 healthcare institutions rely on Avaya solutions

12T

In a year, Avaya powers more than 12 trillion communications experiences worldwide

9/10

9 out of the world’s top 10 largest automobile manufacturers rely on Avaya Contact Center

CONFERENCE

Visit with Avaya at Customer Contact Week

June 24-28, Expo, Pavilion 2

It's about creating your signature customer experience—your brand. Talk to us about adding AI, embracing mobility, serving digital channels, making analytics work for you. And how to put all of it in the cloud.

The Latest & Greatest

Take a Look at What's New in Our World—And How it Benefits Yours

Avaya Receives Gartner Peer Insights Customers’ Choice for UC

Based on end user feedback and ratings.

All-in-One Unified Communications

Re-think how you communicate. Sign-up for our webinar.

6 Ways to Modernize Workforce Engagement

Frost & Sullivan: Change your CX by changing how your agents work.

Avaya for Communities

Offering low- or no-cost softphones for U.S. women-owned businesses.

Gartner on the Future of the Contact Center

By 2025, technology changes how your team works to serve customers.

Gartner’s Top Strategic Predictions for 2019 and Beyond

Learn practical approaches to building intelligent experiences.

Industry and Customer Recognition

Avaya Recognized as a Leader for 2nd Consecutive Year in Aragon Research Globe™ for Unified Communications and Collaboration

F&S 2017 Best Practices Award – North American Contact Routing Customer Value Leadership Award

F&S 2017 Best Practices Award – North American Inbound Contact Center Routing Systems Market Leadership Award

All Solutions

Unified Communications

Redefine Teaming in
Today’s Digital Workplace

Contact Center

Build Loyalty and Value
with Every Customer Experience

Communications Cloud

The Perfect Cloud for
Business Communications

Phones & Devices

True Multimedia Collaboration,
Within Reach

Services

Put Our Experienced Experts
to Work for You

SMB Solutions

Great Experiences Made
Easy in the Cloud

O-Bank

From our industrial bank days, we knew Avaya could provide the contact center solution, but having the same partner across the customer experience has made things simple for us.

Lin Tom

Vice President

DATAMARK

With Avaya, it really is the type of partnership where we can collaborate, brainstorm ideas and bring them through to fruition

Jacob Bailon

Client Solutions Manager

IMpower Solutions

The Avaya OneCloud CPaaS platform was a natural choice for us because it enabled all the critical messaging capabilities we needed, and allows us to scale up reliably and quickly.

Adi Bittan

Co-founder and CEO

Southcoast Health

Avaya is helping us make a difference for healthcare and the local communities we serve. We’ve been able to quickly act to provide better healthcare services and a better patient experience overall. Without Avaya, it would be much more difficult for us to move forward technologically.

Tim Rosner

Chief Technology Officer

Treated.com

Inayat Omarji

Operations Director