When Experience Matters

Whenever, wherever your customers and teams are communicating, one thing is certain: seamless and productive interactions are essential. Your reputation rests on their experiences. We can help you be known for great ones.

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Delivering Experiences Everywhere

90%

More than 90% of the U.S.'s largest companies are Avaya customers

19/20

19 of the world’s top 20 major banks rely on Avaya solutions

#1

#1 in Contact Center/ACD globally

8/10

Eight of the top 10 colleges in the U.S. rely on Avaya solutions

93/100

93 of the 100 Brands on Forbes 2018 World’s Most Valuable Brands rely on Avaya solutions

Top 10

The top 10 insurance companies rely on Avaya solutions

Top 10

The world's top 10 passenger airlines rely on Avaya solutions

#1

#1 in Unified Messaging globally

120K

More than 120,000 customers trust Avaya for reliable communications

144M

144 million people trust Avaya daily for reliable communication applications

8/10

8 of the top 10 investment services firms rely on Avaya solutions

175+

Customers in 175+ countries

#1

#1 in Interactive Voice Response globally

9/10

9 of the world's top 10 hotel chains rely on Avaya solutions

4,500

4,500 patents and patent applications worldwide

4,700

4,700 channel partners globally

Top 10

The world’s top 10 banks rely on Avaya solutions

8/10

8 of the top 10 restaurant chains rely on Avaya solutions

9/10

9 of the world's top 10 healthcare institutions rely on Avaya solutions

12T

In a year, Avaya powers more than 12 trillion communications experiences worldwide

9/10

9 out of the world’s top 10 largest automobile manufacturers rely on Avaya Contact Center

CONFERENCE

Visit with Avaya at Customer Contact Week

June 24-28, Expo, Pavilion 2

It's about creating your signature customer experience—your brand. Talk to us about adding AI, embracing mobility, serving digital channels, making analytics work for you. And how to put all of it in the cloud.

Register Now

Industry and Customer Recognition

Avaya Recognized as a Leader for 2nd Consecutive Year in Aragon Research Globe™ for Unified Communications and Collaboration
2019 Gartner Peer Insights
2018 Gartner Peer Insights
CRN Partner Program Guide Winner 2018
CRN 2018 Channel Chief Gary Levy
2018 Aragon Research - Innovator
F&S 2017 Best Practices Award – North American Contact Routing Customer Value Leadership Award
Edison Awards Gold
F&S 2017 Best Practices Award – North American Inbound Contact Center Routing Systems Market Leadership Award

So Thankful for Their Trust in Us

Atento
DATAMARK
Fiber Industries
Good Year
Johnson Controls
Marine Rescue Technologies
Neiman Marcus
Stacey Cohen Design
Treated.com
W. Bruford
Check Out All of Our Customer Success Stories

Resources

Download

IDC Infobrief: Keys to Successful Digital Transformation

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Video

Avaya Oceana Solution Video

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Analyst Report

Leader in the Gartner Magic Quadrant for the 9th Time—Unified Communications

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Blog

Combining Humans & Artificial Intelligence: Is It an Art(ificial) or a Science?

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Analyst Report

Avaya Named a Leader in the Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide

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