Every Experience Matters

Brands are built on experiences. Great experiences lead to great outcomes. Bad ones? Well, you get the idea. So how do you build experiences that matter? It just so happens we know a thing or two about that.

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USERS GROUP CONFERENCE

Earvin “Magic” Johnson to Keynote at Avaya ENGAGE 2020

Phoenix, February 2-5

Don’t miss NBA hall of famer and entrepreneur Earvin “Magic” Johnson discuss what it means to be All In. Check your Tuesday, February 4 agenda for time and location.

USERS GROUP CONFERENCE

Catch the Big Game—and Our Best Avaya ENGAGE Ever

Phoenix, February 2-5

We’re kicking off Avaya ENGAGE with a private Big Game viewing party at Chase Field—jumbo TVs, lots of food, stadium tours, and fun on the turf. Ride the energy into three days of great keynotes, informative breakouts, demos, and more.

USERS GROUP CONFERENCE

Register Now for Avaya ENGAGE 2020

Phoenix, February 2-5, 2020

We're planning our biggest and best users group conference ever. Come be inspired with great keynotes, tons of breakout sessions, interactive demos, and plenty of fun. Sign up now for Avaya ENGAGE 2020.

See How Our Customers Deliver Experiences That Matter

Check Out All of Our Customer Success Stories

The Latest & Greatest

Take a Look at What's New in Our World—And How it Benefits Yours

Partnering Avaya AI with Google Cloud Contact Center AI

Seamlessly blend AI into your customer experience.

Avaya and RingCentral Close on Strategic Partnership

We're bringing together our leading capabilities to deliver world-class UCaaS.

Kari’s Law Requires Big Changes to Your Phone System

U.S. businesses must meet a February deadline to enable direct dial to 911.

New Innovations for Avaya IX Contact Center Portfolio

Align your entire organization to deliver a better customer experience.

Avaya IX Subscription: Flexible, Scalable Consumption Model

Go from Capex to Opex for cloud, on-premise, or hybrid UC and CC.

Gartner on the Future of the Contact Center

By 2025, technology changes how your team works to serve customers.

Avaya Intelligent Xperiences

Unified Communications

Avaya IX Workplace Redefines
Teaming for the Digital Age

Contact Center

Avaya IX Contact Center Helps You Build Value with Every Customer Experience

Communications Cloud

Avaya OneCloud is the Perfect Solution for Business Communications

Phones & Devices

Avaya Puts True Multimedia Collaboration in Easy Reach

Services

Put Our Experienced Avaya IX Services Experts to Work for You

SMB Solutions

For Your-Size Businesses, Great Experiences Made in the Cloud

Standard Chartered

The solution has a great design, and the managed services that Avaya offers allows us to consume the service as we go, paying only for what we use.

Stuart Beaumont

Global Head of Voice & Virtual

ACS Technologies

With our Avaya Mobile Experience dashboard, we can see that 25% of our inbound calls are from mobile devices. The savings we’ve gained are considerable. This year, we’re projecting an annual savings of around 40% compared to last year.

Dustin Fails

Network Telecom Administrator

Atento

We conducted an extensive review of available market solutions, Avaya clearly differentiated themselves in terms of the approach to AI.

Michael Flodin

President

O-Bank

From our industrial bank days, we knew Avaya could provide the contact center solution, but having the same partner across the customer experience has made things simple for us.

Lin Tom

Vice President

DATAMARK

With Avaya, it really is the type of partnership where we can collaborate, brainstorm ideas, and bring them through to fruition.

Jacob Bailon

Client Solutions Manager

Southcoast Health

Avaya is helping us make a difference for healthcare and the local communities we serve. We’ve been able to quickly act to provide better healthcare services and a better patient experience overall. Without Avaya, it would be much more difficult for us to move forward technologically.

Tim Rosner

Chief Technology Officer