Better Experiences. Delivered in the Cloud.

Build brand loyalty through amazing customer experiences. Drive productivity with simple, effective communications. Avaya, a market leader in contact center and unified communications software and services, can help you do both. All in the cloud.

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Industry and Customer Recognition

The Aragon Research Globe for Unified Communications and Collaboration, 2019

The Aragon Research Globe for Intelligent Contact Center, 2019

See All Awards

The Latest & Greatest

Take a Look at What's New in Our World—And How it Benefits Yours

Digital Transformation Powers the New UC Work Experience

IDC explores how Avaya makes UC a natural part of everyday communication.

Share Your Knowledge at Avaya ENGAGE 2020

Submit your speaking proposal by September 11.

Avaya Named a Leader in IDC Marketscape 2019

See IDC’s evaluation of our UC&C innovations and outlook for success.

Avaya Receives Gartner Peer Insights Customers’ Choice for UC

Based on end user feedback and ratings.

6 Ways to Modernize Workforce Engagement

Frost & Sullivan: Change your CX by changing how your agents work.

Gartner on the Future of the Contact Center

By 2025, technology changes how your team works to serve customers.

Avaya Intelligent Xperiences

Unified Communications

Avaya IX Workplace Redefines
Teaming for the Digital Age

Contact Center

Avaya IX Contact Center Helps You Build Value with Every Customer Experience

Communications Cloud

Avaya OneCloud is the Perfect Solution for Business Communications

Phones & Devices

Avaya Puts True Multimedia Collaboration in Easy Reach

Services

Put Our Experienced Avaya IX Services Experts to Work for You

SMB Solutions

For Your-Size Businesses, Great Experiences Made in the Cloud

Standard Chartered

The solution has a great design, and the managed services that Avaya offers allows us to consume the service as we go, paying only for what we use.

Stuart Beaumont

Global Head of Voice & Virtual

ACS Technologies

If one of our products goes down and we get a sudden spike in calls, Avaya Mobile Experience is elastic enough to accommodate that spike. Callers never get a busy signal—that call will be served.

Dustin Fails

Network Telecom Administrator

Atento

We conducted an extensive review of available market solutions, Avaya clearly differentiated themselves in terms of the approach to AI.

Michael Flodin

President

O-Bank

From our industrial bank days, we knew Avaya could provide the contact center solution, but having the same partner across the customer experience has made things simple for us.

Lin Tom

Vice President

DATAMARK

With Avaya, it really is the type of partnership where we can collaborate, brainstorm ideas, and bring them through to fruition.

Jacob Bailon

Client Solutions Manager

Southcoast Health

Avaya is helping us make a difference for healthcare and the local communities we serve. We’ve been able to quickly act to provide better healthcare services and a better patient experience overall. Without Avaya, it would be much more difficult for us to move forward technologically.

Tim Rosner

Chief Technology Officer