What’s in the Avaya Cloud for Your Business

Expansive cloud communications solutions with unique deployment options—go all cloud or mix a hybrid of cloud and on-premises solutions. We catch up with Gaurav Passi, President of our Cloud Business Group, at Avaya ENGAGE.

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News from Avaya ENGAGE

Avaya and Verint are Putting Avaya Workforce Optimization in the Cloud

Operational intelligence in the contact center leads to a better customer experience. Deploy any way you like: on-premises, in the cloud, or as a hybrid of both.

Avaya Introduces a Public Safety Breakthrough for Enterprises

Help first responders locate your people during a company campus emergency. Announcing the first integrated next-gen location reporting solution.

Avaya Communications Solutions Integrating with Slack App

Live in Slack all day long? Now your Avaya collaboration and customer engagement solutions can be there too. Easily create Avaya meetings and conference calls within a Slack channel.

Keep Up with Avaya ENGAGE Keynotes & Interviews

See who’s talking, and who we’re talking to, in our Facebook Live replays.

Visit the Avaya Newsroom

Keep up with what’s happening at ENGAGE now—and always at Avaya. Here’s one stop for all our announcements and news—and see what’s said when we’re in the news.

Register Now for Avaya ENGAGE 2020

We’ll be back next year for more inspiration, education, and fun. Sign up now for Avaya ENGAGE in culture-rich Phoenix, February 2-5, 2020.

144M

144 million people rely on Avaya solutions every day

#1

#1 global leader in Contact Center solutions

17X

Named a Leader in the Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide 17 times

The Latest & Greatest

Take a Look at What's New in Our World—And How it Benefits Yours

Gartner Explores the Future of Workplaces

Get your complimentary copy of “How We Will Work in 2028.”

Win a Free Communications Upgrade!

At Avaya ENGAGE 2019, visit the Experience Zone to enter the contest.

2018 Aragon Research Innovation Award

Avaya wins for putting people first in our AI solutions.

Enhance Your Customers’ Experience with AI

Get your complimentary Avaya AI newsletter featuring Gartner Research.

IDC on Getting Digital Transformation Right

Key insights on planning and improving digital transformation.

Industry Recognition

Unified Communications Product of the Year 2017

F&S 2017 Best Practices Award – North American Contact Routing Customer Value Leadership Award

F&S 2017 Best Practices Award – North American Inbound Contact Center Routing Systems Market Leadership Award

All Solutions

Unified Communications

Redefine Teaming in
Today’s Digital Workplace

Contact Center

Build Loyalty and Value
with Every Customer Experience

Communications Cloud

The Perfect Cloud for
Business Communications

Phones & Devices

True Multimedia Collaboration,
Within Reach

Services

Put Our Experienced Experts
to Work for You

SMB Solutions

Great Experiences Made
Easy in the Cloud

Landmark Bank

The concept of community and the technology of a bigger bank that we achieve with Avaya are what give us ‘Here for You’ banking.

Brenda Emerson

Chief Information Officer

Byram Healthcare

We found what we needed with the Avaya Aura Contact Center and our Avaya IVR. This system is the Cadillac in its field.

Nick Piecora

Chief Information Officer

Torrestir

Avaya has a constant evolution strategy in technology, which assures us that it is a company of the future and we consider them to be a partner of choice.

Jorge Rafael

CIO

Landmark Bank

Byram Healthcare

Torrestir

So Thankful for Their Trust in Us

Check Out All of Our Customer Success Stories

Resources

Download

IDC Infobrief: Keys to Successful Digital Transformation

Video

Avaya Oceana Solution Video

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Analyst Report

Leader in the Gartner Magic Quadrant for the 9th Time—Unified Communications

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Blog

Combining Humans & Artificial Intelligence: Is It an Art(ificial) or a Science?

Read the Blog