Better experiences. Delivered in the cloud.

Build brand loyalty through amazing customer experiences. Drive productivity with simple, effective communications. Avaya, a market leader in contact center and unified communications software and services, can help you do both - all in the cloud.

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Industry and Customer Recognition

Avaya Recognized as a Leader for 2nd Consecutive Year in Aragon Research Globe™ for Unified Communications and Collaboration

CONFERENCE

Visit with Avaya at Customer Contact Week

June 24-28, Expo, Pavilion 2

It's about creating your signature customer experience—your brand. Talk to us about adding AI, embracing mobility, serving digital channels, making analytics work for you. And how to put all of it in the cloud.

The Latest & Greatest

Take a Look at What's New in Our World—And How it Benefits Yours

Avaya Receives Gartner Peer Insights Customers’ Choice for UC

Based on end user feedback and ratings.

All-in-One Unified Communications

Re-think how you communicate. Sign-up for our webinar.

6 Ways to Modernize Workforce Engagement

Frost & Sullivan: Change your CX by changing how your agents work.

Avaya for Communities

Offering low- or no-cost softphones for U.S. women-owned businesses.

Gartner on the Future of the Contact Center

By 2025, technology changes how your team works to serve customers.

Gartner’s Top Strategic Predictions for 2019 and Beyond

Learn practical approaches to building intelligent experiences.

Avaya Intelligent Xperiences™

Unified Communications

Avaya IX™ Workplace Redefines
Teaming for the Digital Age

Contact Center

Avaya IX™ Contact Center Helps You Build Value with Every Customer Experience

Communications Cloud

Avaya OneCloud is the Perfect Solution for Business Communications

Phones & Devices

Avaya Puts True Multimedia Collaboration in Easy Reach

Services

Put Our Experienced Avaya IX™ Services Experts to Work for You

SMB Solutions

For Your-Size Businesses, Great Experiences Made in the Cloud

O-Bank

From our industrial bank days, we knew Avaya could provide the contact center solution, but having the same partner across the customer experience has made things simple for us.

Lin Tom

Vice President

DATAMARK

With Avaya, it really is the type of partnership where we can collaborate, brainstorm ideas and bring them through to fruition

Jacob Bailon

Client Solutions Manager

IMpower Solutions

The Avaya OneCloud CPaaS platform was a natural choice for us because it enabled all the critical messaging capabilities we needed, and allows us to scale up reliably and quickly.

Adi Bittan

Co-founder and CEO

Southcoast Health

Avaya is helping us make a difference for healthcare and the local communities we serve. We’ve been able to quickly act to provide better healthcare services and a better patient experience overall. Without Avaya, it would be much more difficult for us to move forward technologically.

Tim Rosner

Chief Technology Officer

Treated.com

Inayat Omarji

Operations Director