Solutions for today’s enterprise customer experience (CX) and employee experience (EX) challenges.
Full-featured contact center solution.
Secure, dedicated and managed cloud contact center running on Microsoft Azure.
Scalable and advanced contact center-as-a-service.
Collaboration tools, seamlessly integrated into your Avaya portfolio.
Unified video, conferencing, messaging, and more on Microsoft Azure.
Call, meet, message, and more—all in one app.
Integrate collaboration apps with Avaya Communication portfolio.
Cloud-ready pathways that integrate Avaya with third-party APIs.
A full-featured unified comms platform managed on-premises.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Explore our complete portfolio of devices for individuals and conference rooms.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
Stay up to date on Avaya's latest news and solutions.
Deliver innovative and complete solutions to your customers.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos and listen to podcasts by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Look at what's new in our world—and how it benefits yours.
Learn about the privacy, compliance, and security inside Avaya solutions.
Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
Industry
Your growth depends on delivering epic customer experiences that lead to great reviews, referrals, and net-new relationships. Keep delighting customers with innovative services that amass a goldmine of insightful data and instantly adapt experiences to customer needs.
Be ready with all the info, resources, and support customers need. Automate services like payment reminders, password resets, restoration timelines, and more.
Let customers seamlessly transition from a browser-based chat session with a virtual agent to a live expert when needed.
Build personalization capabilities by advancing data collection, storage, and analytics—and putting AI to work.
Serve your customers how and when they want—easy, fully integrated interactions go across any channel, on any device.
Make working from anywhere a permanent option. Integrate video meetings, chat, posts, file sharing, and task management in one seamless app.
Instill customer confidence when you securely authenticate customers using the strongest options, including facial biometrics. Interpret their inquiries using native-language processing.
We take a deep look at four strategic priorities in Media & Entertainment—leveraging data, delivering exceptional service, supporting hybrid work, keeping data secure—and explore the solutions you need to improve experiences and grow your business.
Bring your customer experience forward with new digital services that connect every channel, serve every device, and make both your teams and customers feel empowered. We can show you how.
Incorporate AI, analytics, and resources from across your business. Build customer understanding, brand loyalty, and revenues through better use of data.
Shape your world of hybrid work. Enable employee experiences that boost productivity and empower your people to serve customers faster and better.
Use prebuilt apps to immediately deliver enhanced customer and employee experiences.