Avaya Professional Services

Experienced Experts At Your Fingertips

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Whatever Your Business Needs, Avaya Can Help

Every business is different. Our team of experts understand that there is never a one-size-fits-all approach to getting things done, and that’s why we specialize in making sure you have what you need to be successful. From contact center deployment to streamlining workflows, or agile software solutions to cloud transformation, Avaya’s Professional Services Team is here to work with you to get the most positive business outcomes from your investments.

1,000

Over 1,000 certified and professionally trained consultants worldwide

144M

144 million people rely on Avaya solutions every day

90%

More than 90% of the Fortune 100 are Avaya customers

Services

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Client Journey Consulting

Knowing that you need a great communications solution is the easy part. Knowing exactly what you need can be a bit more difficult. Our team has the know-how to help you figure it out.

Solution Design & Integration

After you’ve found the perfect communications solution, the next step is getting it up and running. We can work with you side-by-side, or even take the reins and get it done.

Cloud Adoption & Implementation Services

You need to know that you’re getting a cloud solution that works for your business; one that keeps you connected with customers and employees. Our team is here to help you every step of the way.

Adoption

Receive tailored, in-depth training to reach a full understanding of your Avaya solutions through online or in-person training while achieving certification in your specialist area. However you learn best, we’re here to show you the way.

Why Avaya

Global Experience

Our team of global experts are trusted. More than 90% of Fortune 100 companies use Avaya solutions.

Innovation and Investment

Over 1,000 trained, certified, and professional consultants worldwide can help you find and implement the right communications solution.

Open Ecosystem

We can educate and assist your business with incorporating many of the APIs and open platforms needed to build the system that works for you.  

Breadth of Portfolio

We can take care of your end-to-end solution deployment, from testing to project management and everything in between.

Resources

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Your Roadmap to Communication Transformation

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Fact Sheet

Avaya Continuous Performance Services

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Norwegian Cruise Line

We found Avaya’s understanding of telephony and contact center operations to be unique in the industry.

Barbara Tucker

Manager, Telecommunications - Norwegian Cruise Line

Norwegian Cruise Line

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