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Avaya Services

Experienced experts at your fingertips

Whatever your business needs, Avaya can help

Avaya’s team of experts specialize in making sure you get the most positive outcomes from your investments. We help assess, architect, design, build, and operate your communications infrastructure. We educate and assist in incorporating the APIs and open platforms needed to build the system that works for you. And, we’re continuously focused on safeguarding the performance and availability of your solutions. For right-now projects and future planning, we’ve got you covered from design to deployment to ongoing support and management—always spanning from on-premises to the cloud.


Worldwide network of 4,900 service and technical experts


24/7 service in 16 languages and 42 countries


Services managed in 20 support centers around the globe


Hybrid Cloud Services

Rely on expert implementation and integration of your new cloud-based software and products.

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Professional Services

Define your best communications solution, plan for contingencies, and manage the rollout.

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Managed Services

When you need experts, we’ll help you strike the right balance between an Avaya-managed and a self-managed environment.

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Support Services

Get continuous, comprehensive, cost-effective support to help ensure maximum system performance, reliability, and availability.

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Learning Services

Tailored, in-depth training gives you a full understanding of your Avaya solutions. Offered online or in-person.

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Success stories from our customers

Smooth sailing at Norwegian Cruise Line with geo-redundant contact center

NCL deployed Avaya Aura® Call Center Elite for intelligent call routing and capabilities such as call recording.

United Nearshore Operations’ clients and customers benefit through Avaya Enterprise Cloud

Global BPO C3i Solutions brings the latest innovations to the table

Talk with an expert

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