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Avaya Services

Knowlegable experts at your fingertips

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Whatever your business needs, Avaya can help.

Avaya’s team of experts specialize in making sure you get the most positive outcomes from your investments. We help assess, architect, design, build, and operate your communications infrastructure. We educate and assist in incorporating the APIs and open platforms needed to build the system that works for you. And, we’re continuously focused on safeguarding the performance and availability of your solutions. For right-now projects and future planning, we’ve got you covered from design to deployment to ongoing support and management—always spanning from on-premises to the cloud.

ACES Professional Services

Define your best communications solution, plan for contingencies, and manage the rollout.

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Hybrid Cloud Services

Rely on expert implementation and integration of your new cloud-based software and products.

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AI Virtual Agent

Elevate your customers’ self-service experience by adding a virtual agent to help with routine and common requests.

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Managed Services

When you need experts, we’ll help you strike the right balance between an Avaya-managed and a self-managed environment.

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Support Services

Get continuous, comprehensive, cost-effective support to help ensure maximum system performance, reliability, and availability.

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Learning Services

Tailored, in-depth training gives you a full understanding of your Avaya solutions. Offered online or in-person.

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NCL deployed Avaya Aura® Call Center Elite for intelligent call routing and capabilities such as call recording.

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Norwegian Cruise Line

Avaya Private Cloud Services allowed UNO to keep its tradition of incorporating the highest tech to serve all of their customers.

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United Nearshore Operations

Learn how C3i increased efficiency with a single flexible, scalable, self-sufficient global contact center solution.

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C3i Solutions

Talk with an expert.

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