Connect your employees to your customers across the channels they use most.
Automate and personalize business processes with prebuilt or customized apps.
Call, meet, message, and more—all in one app.
Connect people, tasks, tools, and more in a customizable app built for immersive collaboration.
Rely on our team of experts to help you get the most from your investment.
Find a cloud that’s flexible, secure, and dedicated to your organization.
Explore our complete portfolio of devices for individuals and conference rooms.
See what’s next for your full-featured call center.
Explore your options for communications innovation.
Take collaboration, both inside and out, to the next level.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
Stay up to date on Avaya's latest news and solutions.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Look at what's new in our world—and how it benefits yours.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Listen in on conversations with tech innovators who are transforming the experience economy.
Learn about the privacy, compliance, and security inside Avaya solutions.
Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
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Services
Experienced experts at your fingertips
Avaya’s team of experts specialize in making sure you get the most positive outcomes from your investments. We help assess, architect, design, build, and operate your communications infrastructure. We educate and assist in incorporating the APIs and open platforms needed to build the system that works for you. And, we’re continuously focused on safeguarding the performance and availability of your solutions. For right-now projects and future planning, we’ve got you covered from design to deployment to ongoing support and management—always spanning from on-premises to the cloud.
4,900
Worldwide network of 4,900 service and technical experts
24/7
24/7 service in 16 languages and 42 countries
20
Services managed in 20 support centers around the globe
Hybrid Cloud Services
Rely on expert implementation and integration of your new cloud-based software and products.
Professional Services
Define your best communications solution, plan for contingencies, and manage the rollout.
Managed Services
When you need experts, we’ll help you strike the right balance between an Avaya-managed and a self-managed environment.
Support Services
Get continuous, comprehensive, cost-effective support to help ensure maximum system performance, reliability, and availability.
Learning Services
Tailored, in-depth training gives you a full understanding of your Avaya solutions. Offered online or in-person.
Success stories from our customers
Smooth sailing at Norwegian Cruise Line with geo-redundant contact center
NCL deployed Avaya Aura® Call Center Elite for intelligent call routing and capabilities such as call recording.
United Nearshore Operations’ clients and customers benefit through Avaya Enterprise Cloud
Global BPO C3i Solutions brings the latest innovations to the table
Talk with an expert