Join our Avaya Infinity live demo series
Experience how Avaya Infinity transforms customer and agent experiences through AI-powered orchestration, seamless channel transitions, and real-time insights.
Upcoming live webinars
Avaya Infinity live demo: Modernizing financial CX on your terms
Elevate your trusted CC Elite voice foundation with modern AI capabilities, real-time analytics, and secure client engagement. This live demo is designed for financial institutions looking to enhance customer experience, combat fraud, and maintain strict regulatory compliance—while preserving proven core voice operations without high-risk overhauls.
On-demand content
Modernizing from CC Elite to Avaya Infinity: your complete pathway
Explore cloud, hybrid, and on-premises deployment models. Learn how to layer enterprise AI, automation, and journey orchestration onto your trusted voice foundation—without a disruptive rip-and-replace.
Beyond the contact center: Turning every interaction into enterprise action
Unify live customer interaction data with Databricks’ governed enterprise lakehouse and Avaya Infinity’s orchestration layer to power real-time AI and cross-enterprise decision-making.
Inside Avaya Aura 10.3 and the Nexus strategic pathway
Explore Avaya Aura 10.3's latest platform enhancements and discover how the Avaya Nexus cloud pathway allows you to flexibly layer new capabilities onto your voice-critical enterprise footprint, avoiding a forced system overhaul.
Avaya & Verint: Evolving your WEM investment in the age of AI
Learn how to confidently bridge the gap between your trusted WEM solutions and an intelligent, AI-orchestrated workforce.
Turning analytics into actionable strategy with Avaya Infinity
See how Avaya Infinity’s AI-powered analytics provides a unified view of every customer touchpoint, helping you move from raw data to confident action.
Access all on demand content
See all past webinarsUpcoming events
- Journeys with Avaya
- Infinity live demo series
- IAUG events
Join the Journeys with Avaya global roadshow experience
Journeys is where you'll get a preview of our latest innovations, experience live demos, and discover what's shaping the future of customer experience.
- Exclusive insights into the Avaya product roadmap
- Expert-led discussions by Avaya executives and alliance partners
- AI-powered solutions for building stronger customer connections
Join our Avaya Infinity live demo series
Experience how Avaya Infinity transforms customer and agent experiences through AI-powered orchestration, seamless channel transitions, and real-time insights.
IAUG events
Connect with other technology professionals, learn the latest on Avaya solutions, and navigate the technology world with like-minded professionals. IAUG hosts webcasts, local and virtual chapter meetings, and annual virtual and in-person conferences.