Connect your employees to your customers across the channels they use most.
Automate and personalize business processes with prebuilt or customized apps.
Call, meet, message, and more—all in one app.
Connect people, tasks, tools, and more in a customizable app built for immersive collaboration.
Rely on our team of experts to help you get the most from your investment.
Find a cloud that’s flexible, secure, and dedicated to your organization.
Explore our complete portfolio of devices for individuals and conference rooms.
See what’s next for your full-featured call center.
Explore your options for communications innovation.
Take collaboration, both inside and out, to the next level.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Look at what's new in our world—and how it benefits yours.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Listen in on conversations with tech innovators who are transforming the experience economy.
Learn about the privacy, compliance, and security inside Avaya solutions.
Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
Your care team’s ability to communicate with patients along their health journey is vital to the mission of supporting care plans and reducing readmissions. By connecting people, resources, data, and solutions, you can optimize operations and reduce risk while increasing operational efficiency and profitability. When it comes to the digital transformation of your healthcare system, nothing’s more important than a flexible communications solution.
New trends in healthcare and cloud communications
See how healthcare providers can leverage Avaya cloud communications to improve patient access, reduce attrition, and create a better remote care experience.
QUALITY OF CARE
Help your care team members communicate seamlessly so they’re more accessible—to each other and to patients. Be ready anytime, anywhere to collaborate about care, provide patient support, and respond to emergencies.
ACCESS TO CARE
First, give patients many ways to connect with you—support multiple inbound and outbound communication channels. Then, streamline behind-the-scenes systems that keep up with data and information.
EFFICIENCIES IN CARE
Give patients in any location the most appropriate, convenient, and cost-effective care by using telehealth video and proactive outreach.
PATIENT CARE TEAM MANAGEMENT
Replace outdated, manual processes with streamlined, automated workflows that leverage automated communications tools. You’ll free care team members to focus more on delivering care—and less on delays and rework.
With your business goals top of mind, Avaya healthcare experts consult on your tailored solution, from design to deployment
HIPAA-compliant options for Healthcare, supported by an independent third-party audit, are available for Avaya Spaces, Avaya Cloud Office, Avaya Cloud Notification Solution (ACNS), Avaya OneCloud IX Contact Center, Avaya OneCloud ReadyNow, Avaya Conversational Intelligence, and for Avaya Managed Services premise-based solutions.
Avaya’s research shows that healthcare payers continue to move towards hybrid work as processes evolve and...
September 14 3 min read
There’s no time to waste for elevating customer experience in the healthcare payer space. Avaya’s latest...
July 18 3 min read
Do you want to skimp on Next-Generation 911 capabilities when lives are at stake?
Kari’s Law and Ray...
September 24 4 min read
Real-world stories of success
Preferred Home Care of New York makes a major communications upgrade with Avaya Cloud Office
Avaya Cloud Office unlocks major opportunities for the agency to improve and innovate communications with incredible uptime and customer support.
Nebraska Medicine transforms communications experiences with Avaya CPaaS
Viewing customer care through a new lens: Scrivens changes the game with Avaya
Top three trends in healthcare consumption & delivery
Take a look at the latest healthcare trends to watch out for in 2023 and beyond.
Composing modern healthcare experiences
Avaya's Jim Rogers talks with CRNTV about how Avaya’s solutions for cloud communications help healthcare...
Avaya is creating customizable healthcare experiences
Laura Faughtenberry explains how Avaya is helping healthcare providers to quickly develop and deploy cost-effective, efficient and...
Driving operational efficiencies through improved patient access and services
This global study from IDC and Avaya discusses solving healthcare communication challenges—today and into the future.
Learn how three Avaya customers are using innovative technology
See how Avaya solutions are helping them improve their healthcare operations.
Southcoast Health’s CTO Tim Rosner talks about leveraging technology to deliver a reliable, repeatable, richer patient experience.
See how Inova is connecting and coordinating patient care across all channels and interaction points.
Learn how Healthcare institutions are using seamless, tailored, targeted communication solutions to transform their patient experiences.
Global Director - Healthcare + Vertical
Overseeing the Healthcare Vertical under the Globals Accounts program, Dave is responsible for generating business with existing as well as new accounts. Primarily focused on Payer accounts and their subsidiaries, Dave also works with those entities focused on patient care tied to the Payer corporations.
Healthcare and Public Safety Practice Lead (Canada)
Allan works with Canadian healthcare customers to identify opportunities to apply communications technologies to improve business and healthcare outcomes. These improvements typically come from improving workflows through automation and integration with EHR and CRM systems, improving patient and family experiences through virtual care, self-service options and improved navigation of the healthcare system, and by simplifying the day-in-the life of the healthcare team through improved mobility and collaboration.
Healthcare Solutions Consultant
Dave supports our EMEA and APAC regions with deep knowledge of Avaya products. He keeps customers, partners, and associates up to speed on our latest communications and collaboration solutions that deliver massive innovation for healthcare.
Talk with an expert