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Unified Communications

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Step Up To Powerful Collaboration

Take collaboration and productivity to new levels. Avaya gives your employees a single app for calling, messaging, meetings, and team collaboration—all with the same ease of use they get from their personal apps.

As you cut the complexity, you’ll reduce the security risks and productivity drain from having multiple solutions in your workplace. Your team is better connected and more responsive, becoming stronger customer advocates, and driving loyalty with your brand.

Avaya is a leader in Unified Communications solutions and can deliver it the way you need it—on premise or private, public, or hybrid cloud.


More than 141 million UC lines deployed with customers globally


More than 90% of the U.S.'s largest companies are Avaya customers


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Voice remains a critical part of communications. When your employees have a system that is enabled for mobility, supported by messaging, and integrated into meetings and team collaboration, they have the fastest, clearest way to build relationships.


Team Collaboration from Avaya lets you create virtual war rooms where people and content come together, across the organization or around the world. Collaborate through voice, video, and persistent group chat with integrated document storage, and task management.


Enhance your business relationships by bringing the experience of a face-to-face meeting with HD video, audio, and web collaboration to your people, customers, and partners on virtually any device.


The right tools make all the difference in your business, whether for customer service, collaboration or personal productivity. Choose the right solutions to empower every one of your employees.


Our experienced services team is here to help you simplify the complex, accelerate the implementation, and achieve the best possible results, all with one goal in mind: making your business the most competitive and productive it can be.

Subscription Option

You need agility to manage business disruptions. Get the most up-to-date Avaya technology to ensure access to the most modern communications experiences—all with flexible subscription terms.

Avaya is Here to Help During COVID-19

Keep the Most Important Services Going

Our cloud-based video conferencing app, Avaya Spaces, is available for free to education and eligible nonprofit organizations. 

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Keep Your Enterprise Connected—Even with Employees at Home 

Get a free 60-day license to Avaya Spaces, our cloud-based meetings and collaboration app, for your entire organization. 

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Why Avaya

Global Experience

Global Experience

A recognized leader in the Gartner Magic Quadrant for Unified Communications, the Aragon Research Globe™ for Unified Communications and Collaboration, and the IDC MarketScape: Worldwide Unified Communications and Collaboration Vendor Assessment.

Innovation and Investment

Automate your workflows, enable Artificial Intelligence, use data from IoT, and drive efficiency through machine learning. With over 4,800 patents, our innovations power your business today and in the future.

Open Ecosystem

Integrate and customize your solution with our open APIs, SDKs, and broad, off-the-shelf cloud integration and standards adoption.

Breadth of Portfolio

Adopt Avaya IX Workplace, a single experience that perfectly fits your needs. From the smallest local business to the largest global enterprises, Avaya puts UC in one place, whether on premises, in the cloud, or a hybrid model.

Transcend Omnichannel Thinking and Embrace Multiexperience to Improve Your CX

Delivering your best experiences now takes more than an omnichannel approach. Gartner introduces multiexperience: Your customers, your team members, the apps their using, and the digital and human touchpoints you present are all integrated. It’s an edge-to-edge system knit together with seamless interactions, handoffs, and data.

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Browse Our Complete Guide to Avaya Devices and Phones

Given the best tools, your team can increase collaboration, productivity, and job satisfaction—and that translates into better customer service and satisfaction. We’ve got the right communications devices for every work style and location.

Find Your Fit

See Our UC Solutions in Action

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