Nidal Abou-Ltaif

International, ruolo in cui è responsabile di una regione operativa combinata che copre Europa, Medio Oriente e Africa, oltre all'Asia-Pacifico. Sotto la sua guida, la regione di Avaya International è diventata modello di eccellenza operativa, con un'altissima soddisfazione dei clienti.

Nidal è entrato in Avaya nel 2003 come Responsabile vendite per il Medio Oriente. Nidal ha una comprovata storia di successo in Avaya, ha contribuito al mantenimento della continuità operativa al tempo dell'acquisizione di Nortel e all'integrazione operativa di Medio Oriente, Africa e Turchia. Nel 2014, è stato incaricato di guidare i mercati in crescita di Avaya e nel 2015 è stato promosso alla guida di Asia-Pacifico, Medio Oriente e Africa (Asia-Pacific, Middle East & Africa, AMEA), aggiungendo in seguito anche l'Europa tra i suoi territori.

Prima di lavorare per Avaya, Nidal ricopriva ruoli di responsabilità in NCR e ATT.

Fred Hayes

Fred Hayes is Senior Vice President, Global Business Operations. He is responsible for functions including IT, Sales and Operations Planning, Manufacturing, Logistics, Worldwide Procurement, Supplier Quality, Order Management, Collections, and Real Estate.

Prior to joining Avaya, Fred was Vice President, Procure to Pay at Autodesk where he led a major transformation and significant improvement in cost savings and cash flow. He also spent ten years at Dell in multiple leadership roles, including Vice President, Global Materials responsible for the supply chain strategy, global inbound logistics and overall responsibility for continuity of worldwide supply. He previously held supply chain and operations positions at several high tech companies including HP, Compaq and Sun.

Fred holds a Bachelor of Science in Business Management from Northeastern University.

Kieran McGrath

Kieran è Vicepresidente Senior e Direttore Finanziario.  È responsabile della governance e della gestione finanziaria delle operazioni di Avaya, compresa la responsabilità generale per l'organizzazione dei Controller, la pianificazione finanziaria, la tesoreria, le imposte e le relazioni con gli investitori.

Kieran ha iniziato a lavorare per Avaya nel 2019 portando con sé un'esperienza ultra- trentennale in finanza, operazioni e trasformazione nel settore tecnologico, con riferimento a SaaS, cloud computing e servizi tecnologici.

Recentemente, è stato Vicepresidente Esecutivo e Direttore Finanziario di CA Technologies, e precedentemente ha rivestito vari ruoli dirigenziali in ambito finanziario in IBM.

Kiran è laureato alla St. John's University.

Chris McGugan

Chris McGugan is  Senior Vice President of Solutions & Technology at Avaya, leading technology strategy development to guide future investments. His focus is on assessing customer needs, market trends and how new and emerging technologies can drive value and improved customer experience as part of the digital transformation in communications that Avaya is leading. 

In an industry undergoing a massive transformation, Chris is ensuring Avaya moves swiftly to deliver game-changing innovation to customers, and provides a path that enables customers to readily adopt new digital communications technologies and capabilities that optimize business performance.

With more than 25 years of experience in communications technology, Chris is a proven leader who brings a wealth of contact center, cloud and IoT expertise to Avaya. Most recently, he served as an operating executive with a major retailer, where he built out cloud and IoT operations to support strategic initiatives. In a previous tenure with Avaya, Chris was Vice President of Emerging Products and Technology, and of Contact Center Solutions and Marketing. He has also held executive and management positions at Belkin, Cisco and Motorola/Symbol Technologies, in addition to several board advisory positions at technology companies around the globe.

Ed Nalbandian

Ed Nalbandian is the President of Avaya Services.  He is responsible for the strategy, delivery and sales support of Avaya’s global services business, which supports over 30,000 clients with a team of over 4,000 people.

Ed is returning to Avaya after serving as CEO of SPS, an Avaya business partner which was recently acquired by ConvergeOne.  He previously ran Avaya’s managed services business from 2008 to 2014, where he oversaw a 200% increase in revenue and laid the foundation for Avaya’s private cloud business. 

Ed was the founder and CEO of AimNet Solutions from 2000 to 2006, a managed and professional services company, which grew to became a leading independent Managed Services Provider (MSP).  Cognizant acquired AimNet in 2006, and Ed became head of their Infrastructure Services business.  

Ed also previously ran AT&T’s managed services business and started his career with IBM, spending 13 years in their services business. 

He holds a BA in Economics from the University of North Carolina, Chapel Hill.

Patrick O’Malley

Patrick O'Malley è Vicepresidente senior e Direttore finanziario. È responsabile della governance e della gestione finanziaria delle operazioni di Avaya, compresa la responsabilità generale per l'organizzazione dei controller, la pianificazione finanziaria, la tesoreria, le imposte e le relazioni con gli investitori.

Pat è entrato in Avaya dopo una carriera trentennale in Seagate Technology, dove ha ricoperto vari ruoli, compreso quello di Direttore finanziario dal 2008 al 2015. Durante la sua carriera in Seagate, ha rivestito un ruolo fondamentale nell'aiutare l'azienda a riquotarsi al NASDAQ dopo due anni di proprietà privata e con la ristrutturazione del suo debito in seguito alla crisi finanziaria del 2008.

Precedentemente è stato Vicepresidente senior, Finance and Treasurer, e Vicepresidente senior, Consumer Electronics Business Development, e Vicepresidente senior, Finance for Manufacturing Operations.

Prima di entrare in Seagate, Pat ha passato quattro anni come Contabile senior per Arthur Young & Co.

È laureato in Economia aziendale alla University of Notre Dame (classe 1984).

Gaurav Passi

Gaurav Passi is President of the Cloud Business Group. He is responsible for further accelerating the company’s delivery of cloud communications solutions and driving continued momentum to grow market share in UCaaS and CCaaS worldwide.

He joins Avaya from Five9, where he was Executive Vice President, Products and Technology, and spearheaded the development, modernization and growth of the company’s cloud offering. He previously held senior leadership positions with P&L responsibility and overseeing product strategy and execution at Deutsche Telekom Hosted Business Services, Amdocs Inc. and Ciena Corporation.

Gaurav holds a Bachelor of Science in Business and Financial Management from Panjab University, an MBA from the Institute of Management Technology, Ghaziabad and a Master of Science in Computer Science from California State University, East Bay.

Shefali Shah

Shefali Shah è Vicepresidente senior, Chief Administrative Officer e General Counsel. È responsabile dell'ufficio legale e organizzazione delle risorse umane globali di Avaya.

Prima di entrare in Avaya, Shefali ha lavorato per Era Group, uno dei maggiori operatori di elicotteri al mondo, dove rivestiva il ruolo di Vicepresidente senior, General Counsel e Corporate Secretary. Ha contribuito alla trasformazione di Era in azienda indipendente quotata in borsa e ne ha gestito i benefit legali e delle risorse umane, nonché le funzioni di comunicazioni aziendale.

In precedenza, Shah ha rivestito vari ruoli di responsabilità, tra cui Vicepresidente senior, General Counsel e Corporate Secretary presso Comverse Technology, Inc., un'azienda di sviluppo e commercializzazione di software per le telecomunicazioni. Ha iniziato la sua carriera legale come avvocato associato presso Weil, Gotshal & Manges LLP e Hutchins, Wheeler & Dittmar, P.C.

Shah è laureata in economia aziendale alla Boston University e ha conseguito una laurea in giurisprudenza presso la Duke University Law School.

Faye Tylee

Faye Tylee is the Global Head of Human Resources. Faye is responsible for leading Avaya’s HR team, which includes strategic HR planning; mergers and acquisitions; international resource planning; new business and geographic expansion; and talent recruitment, engagement, development & retention.

Faye joined Avaya from Wyndham Hotel Group, a division of Wyndham Worldwide, where she served as executive vice president of HR. During her 16 years at Wyndham, Faye held several leadership positions including executive vice president and vice president of HR for Wyndham Destination Network.

Prior to joining Wyndham, Faye held various HR roles at RS Components. Faye is a native of the U.K. and studied Human Resources at the University of Northampton, U.K.