Connect your employees to your customers across the channels they use most.
Automate and personalize business processes with prebuilt or customized apps.
Call, meet, message, and more—all in one app.
Connect people, tasks, tools, and more in a customizable app built for immersive collaboration.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Find a cloud that’s flexible, secure, and dedicated to your organization.
Explore our complete portfolio of devices for individuals and conference rooms.
See what’s next for your full-featured call center.
Explore your options for communications innovation.
Take collaboration, both inside and out, to the next level.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
Stay up to date on Avaya's latest news and solutions.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos and listen to podcasts by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Look at what's new in our world—and how it benefits yours.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Listen in on conversations with tech innovators who are transforming the experience economy.
Learn about the privacy, compliance, and security inside Avaya solutions.
Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
A strong Supplier Diversity Program is integral to Avaya’s values. For Avaya to achieve its goal in providing solutions that enable customers to excel and take advantage of new business opportunities, it is critical to have diverse strategic supplier alliances. It is to our advantage to have a network of suppliers who can facilitate and provide our business and our customers with exceptional products and services. Creating diverse strategic supplier alliances ensures that the suppliers of Avaya products and services reflect the diversity of our associates and our customers. To qualify as a diverse supplier, your business must be at least 51% beneficially owned, controlled, operated, and managed by members of a minority group or non-minority women-owned businesses, or service disabled veterans.
Additionally, Avaya supports small businesses as part of its Supplier Diversity Program.
Avaya accepts certification from these third-party certifying agencies:
Please understand that self-certifications cannot be verified. To protect the integrity of our program, we do not accept self-certification.
If you would like your business to be considered for future opportunities, please mail your proof of certification to:
Supplier Diversity Manager Avaya LLC
350 Mount Kemble Ave
Morristown, NJ 07960
Avaya products sold through unauthorized channels are commonly referred to as “gray market”. It is important to know how to identify gray market equipment, identify known sellers of gray market equipment and understand the many impacts the purchase of gray market equipment may have on your business. We strongly suggest you become familiar with our policies. Click here for full details.
Avaya pays its suppliers on a monthly end of accumulation period (EOAP) concept. The EOAP process collects all invoices within a thirty-day accumulation period based upon the applicable invoice date. Payment is then released in the first payment run following the end of the payment term that commences after completion of the accumulation period. Avaya standard payment terms are EOAP 60.
Avaya LLC uses the Coupa e-procurement platform for managing indirect procurement and invoicing transactions. All suppliers are required to join and submit invoices via the Coupa Supplier Portal (CSP) in order to process invoices and receive payment. Otherwise payments may have significant delays. CSP is a free tool for Avaya’s suppliers to use to:
Our Supplier Enablement team is eager to assist suppliers in connecting and using this free cloud-based tool. Suppliers will use the CSP to submit invoices directly into Avaya’s e-procurement system versus the traditional means of sending invoices to an Accounts Payable (A/P) address for processing. Once invoices are submitted into the CSP, a supplier is able to immediately review the status 24/7 (Pending Approval, Pending Receipts, Approved, etc.). In addition, by submitting invoices via the CSP, a supplier will realize even more benefits such as:
Find more information on Coupa. Email the Avaya Supplier Enablement Team with any questions about submitting eProcurement invoices.