Hospitality

First Class Experiences

Experience the Future

Create Experiences that Matter for Guests and Staff

Offering a first-class experience begins the moment a guest connects with your business. Personalized service attracts and retains customers, turning visitors into loyal brand advocates. Seamless, real-time communications among staff reduces operational costs and improves job satisfaction and productivity, enhancing every step along the guest journey. When it comes to digital transformation in hospitality, communications is king.

72%

72% of customers expect higher levels of service when traveling than in their daily life

50%

Only 50% of hotels can communicate with guests outside of phone and email

9/10

9 of the world's top 10 hotel chains rely on Avaya solutions

How Avaya Can Help

Collaboration Solutions

  • Fixed and mobile convergence
  • Secure multimedia communications
  • Automated workflows

Hospitality Management

  • Management of reviews via social media
  • Monetization of new/changing revenue streams
  • Automated task management

Deployment Your Way

  • Solutions for choice and flexibility
  • Lower TCO
  • Agility, scalability, reliability

Resources

Read More

Improving the Guest Experience with Advanced Communications Solutions for Hotels / Motels

Infographic

15 Reasons to Provide a Great Customer Experience

See How

Blog

Seven Ways Avaya Vantage Can Transform the Hotel Guest Experience

Learn More

Blog

Digital Transformation Across the Hospitality Industry

Learn More

Blog

Digital Transformation Without a Human Touch Becomes Digital Dystopia

Read More
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