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Hospitality

First Class Experiences

Experience the Future

Transform Guest and Staff Experiences

Offering a first-class experience begins the moment a guest connects with your business. Personalized service attracts and retains guests while building brand loyalty. And seamless real-time communications between staff reduces operational costs, improves productivity and job satisfaction and connects staff and guests at every stage of their journey. With Avaya, you can deliver personal, collaborative guest experiences at every touch point.

Top 10

The world's top 10 passenger airlines are running Avaya solutions

8/10

8 of the top 10 restaurant chains on the Fortune 500 use Avaya solutions

Top 10

The top 10 hotel groups worldwide are running Avaya solutions

Guest Experience

Keep Up with Technology

Embrace the latest technology and trends with Avaya.

Digitally connect staff with guests at every stage of their experience
Automate valet request, check-in/checkout and housekeeping services

Revenue per Guest

Enhanced Customer Experience, Enhanced Returns

Intelligently offer promotions, products and services throughout your guest experience

Send real-time promotions based on guest profile
Offer services at the right time in the guest journey at their moment of decision

Communications

Opportunities for Great Experiences

Don’t let hold times and confusion negatively impact your guests' experience

Connect with guests on any channel
Respond to guest requests in real-time

How Avaya Can Help

Personalize Guest Experiences

Deliver across any device or channel
Obtain real-time guest insights
Gather valuable data

Improve Guest Experience

Generate More Revenue

Promote real time offers
Sell customized products
Increase revenue from 3^rd parties

See It in Action

Improve Staff Productivity

Reduce unnecessary calls
Optimize workflows
Reduce miscommunication and delays

See How

Resources

Infographic

15 Reasons to Provide a Great Customer Experience

See How

Blog

Seven Ways Avaya Vantage Can Transform the Hotel Guest Experience

Learn More

Blog

Four Ways to Innovate Internal Communications in Hospitality

See How

Blog

Digital Transformation Without a Human Touch Becomes Digital Dystopia

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First Class Experiences

Transform Guest and Staff Experiences

Top 10

The world's top 10 passenger airlines are running Avaya solutions

8/10

8 of the top 10 restaurant chains on the Fortune 500 use Avaya solutions

Top 10

The top 10 hotel groups worldwide are running Avaya solutions

Keep Up with Technology

Enhanced Customer Experience, Enhanced Returns

Opportunities for Great Experiences

How Avaya Can Help

Personalize Guest Experiences

Generate More Revenue

Improve Staff Productivity

Resources

Improving the Guest Experience with Advanced Communications Solutions for Hotels / Motels

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