Hospitality

First Class Experiences

Experience the Future

Create Experiences that Matter for Guests and Staff

Offering a first-class experience begins the moment a guest connects with your business. Personalized service attracts and retains customers, turning visitors into loyal brand advocates. Seamless, real-time communications among staff reduces operational costs and improves job satisfaction and productivity, enhancing every step along the guest journey. When it comes to digital transformation in hospitality, communications is king.

72%

72% of customers expect higher levels of service when traveling than in their daily life

50%

Only 50% of hotels can communicate with guests outside of phone and email

9/10

9 of the world's top 10 hotel chains rely on Avaya solutions

How Avaya Can Help

Collaboration Solutions

  • Fixed and mobile convergence
  • Secure multimedia communications
  • Automated workflows

Hospitality Management

  • Management of reviews via social media
  • Monetization of new/changing revenue streams
  • Automated task management

Deployment Your Way

  • Solutions for choice and flexibility
  • Lower TCO
  • Agility, scalability, reliability
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