Offering a first-class experience begins the moment a guest connects with your business. Personalized service attracts and retains customers, turning visitors into loyal brand advocates. Seamless, real-time communications among staff reduces operational costs and improves job satisfaction and productivity, enhancing every step along the guest journey. When it comes to digital transformation in hospitality, communications is king.
FOR HOTELS
Avaya Hospitality Phones streamline all your communication points and let you personalize your guest experience. Avaya’s Intelligent Hotel Room Experience combines the award-winning Avaya Vantage with an AI platform. Guests use multi-function, in-room devices to control room temp, tap into your services, get security alerts, and more. You customize the services.
Guest Experience
Create adaptable, personalized experiences across the end-to-end customer journey:
Automate in-room capabilities and on-property services
Engage over any device, channel, browser or application
Send custom messages and location-based offers
Employee Experience
A true digital workplace for enhancing employee experience:
Integrate communications into daily workflows
Automate workflows for improved task management
Create WFO tools and secure workplace apps
Operations
The agility, flexibility and reliability you need:
Create custom applications and workflows
Scale agile methods enterprise-wide
Integrate core systems with new technologies
Profits
Continually create new points of differentiation for sustainable growth:
Real-time revenue generating promotions
In-room F&B, retail, and mobile ad sales
Increase “pop up,” seasonal and fee-based amenities
Avaya works with hospitality groups to help them use communications to differentiate their properties in today’s expanding, competitive marketplace.
Fact Sheet
Blog
Seven Ways Avaya Vantage Can Transform the Hotel Guest Experience
Blog
Digital Transformation Across the Hospitality Industry
Blog
Digital Transformation Without a Human Touch Becomes Digital Dystopia
Please complete the form below to request an Avaya solutions specialist to contact you.
;
