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Are you ready to experience Avaya ENGAGE 2019?

Jim Chirico
January 18, 2019 | Estimated reading time: 2 minutes to read

It’s one of my favorite times of year—as we get ready to host 2,500 customers, partners and industry influencers at Avaya ENGAGE 2019 in Austin,…

The Avaya platform, applications, and devices are all designed to work together.

Unified Communications

Sheila’s Business Increases “Flow” to Unlock Their Business Potential

Steve Brock
January 18, 2019 | Estimated reading time: 4 minutes to read

This is the first of a four-part series on how to take your business from “communications chaos” to “seamless simplicity.” As dramatized in this video…

Digital Transformation

You Need AI in 2019, Period

Chris McGugan
January 17, 2019 | Estimated reading time: 5 minutes to read

Chances are that cloud is at the top of your investment plans for key technology initiatives this year. Cloud investment continues to grow, with a…

Executive Thought Leadership

I Joined Avaya for the Why

Frank Ciccone
January 16, 2019 | Estimated reading time: 3 minutes to read

Several years ago, I came across a Ted Talk by Simon Sinek where he spoke about a concept he calls “The Golden Circle.” The Golden…

Unified Communications

Cloud and UC: It's Your Last Chance to Get Engaged!

Mike Kuch
January 15, 2019 | Estimated reading time: 3 minutes to read

To my mind, two key trends are influencing the market for communications solutions today: Cloud and Unified Communications. I base this on the conversations I…

The focus on customers is more intense than ever—and for good reason.

CX and Contact Center

Are You Obsessed With Digital Customer Experience? Here’s Why You Should Be

Guest Contributors
January 14, 2019 | Estimated reading time: 2 minutes to read

This blog is authored by Robin Gareiss, President and Founder, of Nemertes Research. Ms. Gareiss leads Nemertes Digital Transformation research. She also is a widely…

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