Recent Articles

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Avaya is a Leader in the Gartner Contact Center Infrastructure Magic Quadrant

  • Jim Chirico
  • May 22, 2018 | Estimated reading time: 2 minutes to read
  • Avaya is building on the strengths in our core technologies to ensure we continue to lead the industry in enabling customers to successfully achieve their…
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Keep Company Culture Current to Avoid Becoming an Irrelevant Brand

  • Jean Turgeon
  • May 21, 2018 | Estimated reading time: 2 minutes to read
  • The last decade has been nothing short of a bloody brand massacre as businesses scramble to modernize. The most recent round-up to downsize or go…
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Human-centric Digital Transformation: Collaborating for the Common Good

  • Jean Turgeon
  • May 16, 2018 | Estimated reading time: 6 minutes to read
  • At this point, every organization is pursuing or at least preparing for digital transformation. The real question is what business leaders consider to be “payoff.”…
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AI is Poised to Bring Improvements in Public Safety & Emergency Rescues

  • Mark J. Fletcher, ENP
  • May 15, 2018 | Estimated reading time: 4 minutes to read
  • It’s no secret that, according to VcloudNews, humans and machines generate 2.5 quintillion bytes of information each day on the Internet. How big is this?…
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Congratulations to the Avaya 2018 Women of the Channel

  • John Colvin
  • May 15, 2018 | Estimated reading time: 2 minutes to read
  • Avaya’s core strength lies in our people, and now we have yet another proof point, with well-deserved industry recognition announced for three channel team members…
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New York Mets Build a Smart Connected Team Office of the Future

  • Andy Steen
  • May 14, 2018 | Estimated reading time: 4 minutes to read
  • When it comes to starting the season strong, the New York Mets are in a league of their own. It’s innovative clubs like the Mets,…