Avaya <3 Cloud
- February 14, 2019 | Estimated reading time: 4 minutes to read
When you needed help when stranded at the airport due to bad weather, or the time a loved one was rushed to the hospital, or…
Avaya is a global leader in delivering superior communications experiences. Avaya provides the most complete portfolio of software and services for multi-touch contact center and unified communications offered on premises, in the cloud, or as a hybrid. Today’s digital world centers on communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.
Recent Articles
Recent Articles
How to Design Interactions that Produce Elated Customers
- February 13, 2019 | Estimated reading time: 3 minutes to read
This blog is authored by Robin Gareiss, President and Founder, of Nemertes Research. Ms. Gareiss leads Nemertes Digital Transformation research. She also is a widely…
Innovation Outlook
- February 13, 2019 | Estimated reading time: 5 minutes to read
At the heart of business transformation is innovation. Studies have found a clear advantage for organizations that are more innovative, resulting in stronger performance in…
Creating a Sticky Culture that Drives Digital Transformation
- February 12, 2019 | Estimated reading time: 3 minutes to read
Companies are operating during a very interesting time in history; one in which a new generation of employees has normalized turnover, and consumers born in…
Digital Transformation Across Industries: Healthcare, Hospitality and Public Safety – Part 1 of 3
- February 6, 2019 | Estimated reading time: 2 minutes to read
According to IDG, 62% of businesses believe digital transformation success is defined by excellent customer experience as measured by customer satisfaction scores. Yet the industry…
How To Get Your Unified Communications "Flow"
- January 31, 2019 | Estimated reading time: 3 minutes to read
This is the second of a four-part series on how to take your business from “communications chaos” to “seamless simplicity.” As my colleague, Steve Brock,…
