Recent Articles

Executive Thought Leadership

Nuance Awards Avaya ‘Top Producing Partner’ Two Years in a Row

  • avayablog
  • March 21, 2019 | Estimated reading time: 1 minute to read
    • At Avaya, we recognize that our partners are integral to providing superior solutions for our customers. As part of our commitment to successful alliances, we…
Executive Thought Leadership

A Letter to My Daughter During Women’s History Month

  • Chris McGugan
  • March 20, 2019 | Estimated reading time: 3 minutes to read
    • To my daughter, When you’re a teenager, you might see this and think: “Dad this is so embarrassing, please stop.” But just like every other…
CX and Contact Center

What Does 2019 Have in Store for Social Media and CX?

  • Guest Contributors
  • March 19, 2019 | Estimated reading time: 2 minutes to read
    • This blog is authored by Phil Baumann & Hristiyana Ivanova at C3i Solutions. Phil Baumann is the Director, Digital Strategy and Operations at C3i Solutions.…
Unified Communications

Allegiant Technology and Avaya Ready to Bust Brackets

  • Andy Steen
  • March 18, 2019 | Estimated reading time: 4 minutes to read
    • You can consider it a full court press, double-team, fast break or a monster dunk. But no matter what you call it, Allegiant Technology and Avaya bring their ‘A-Game’ to…
Avaya Workspaces: Giving a Better Customer Experience Builds Brand Value
CX and Contact Center

Avaya Workspaces: Giving a Better Customer Experience Builds Brand Value

  • Mike Butts
  • March 17, 2019 | Estimated reading time: 3 minutes to read
    • Your prospective customers do copious research on your company before they contact you. Just like most of us check out a new restaurant online (look…
Be Creative at any Time: The First Step to Becoming an Inventor
Developers

Be Creative at any Time: The First Step to Becoming an Inventor

  • Edel Kelly
  • March 14, 2019 | Estimated reading time: 3 minutes to read
    • It was 2015 and I had been an engineer at Avaya for almost eight years when a  Hackathon was announced. We were encouraged to submit…

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