Recent Articles

GDPR Compliance—Are You Ready? Avaya Can Help – Avaya Blog

GDPR Compliance—Are You Ready? Avaya Can Help

  • Dragan Grebovich
  • May 25, 2018 | Estimated reading time: 2 minutes to read
  • GDPR (General Data Protection Regulation) goes into effect today—May 25, 2018. This law provides citizens living within the EU and European Economic Area (EEA) with…
Digital Tech in Sports: Better Fan Experiences Beat Competition - Avaya

Digital Technology in Sports: Better Fan Experiences Beat the Competition

  • Andy Steen
  • May 25, 2018 | Estimated reading time: 5 minutes to read
  • When it comes to the world of sports, GOAT—Greatest of All Time—is no longer just for the players. It’s now up to the sponsors, the…
Avaya is a Leader in Gartner Contact Center Infrastructure Magic Quadrant

Avaya is a Leader in the Gartner Contact Center Infrastructure Magic Quadrant

  • Jim Chirico
  • May 22, 2018 | Estimated reading time: 2 minutes to read
  • Avaya is building on the strengths in our core technologies to ensure we continue to lead the industry in enabling customers to successfully achieve their…
Keep Company Culture Current to Avoid Becoming an Irrelevant Brand

Keep Company Culture Current to Avoid Becoming an Irrelevant Brand

  • Jean Turgeon
  • May 21, 2018 | Estimated reading time: 2 minutes to read
  • The last decade has been nothing short of a bloody brand massacre as businesses scramble to modernize. The most recent round-up to downsize or go…
Four Ways Digital Tech & AI Can Transform Everyday Experiences - Avaya

Human-centric Digital Transformation: Collaborating for the Common Good

  • Jean Turgeon
  • May 16, 2018 | Estimated reading time: 6 minutes to read
  • At this point, every organization is pursuing or at least preparing for digital transformation. The real question is what business leaders consider to be “payoff.”…
AI is Poised to Bring Improvements in Public Safety & Emergency Rescues

AI is Poised to Bring Improvements in Public Safety & Emergency Rescues

  • Mark J. Fletcher, ENP
  • May 15, 2018 | Estimated reading time: 4 minutes to read
  • It’s no secret that, according to VcloudNews, humans and machines generate 2.5 quintillion bytes of information each day on the Internet. How big is this?…