Experiences That Matter
Welcome to the Avaya Blog
Recent Posts
Putting CPaaS to Work So You Can Move At Cloud Speed
January 16 4 min read
What 2020 Holds for Customer and Employee Experience
January 14 3 min read
Why You Should Trust Avaya Phones To Keep You In The Driver's Seat
January 09 3 min read
A Practical Guide to Public & Private Cloud, Part 2
January 07 3 min read
A Practical Guide to Public vs. Private Cloud, Part 1
December 23 4 min read
Merry and Bright, Tracking Santa in the Night
December 19 2 min read
Team Collaboration
View All Team Collaboration Posts
Recommended
What 2020 Holds for Customer and Employee Experience
Since recently joining Avaya as Chief Product Officer, I have been engaged in a lot of deep discussions about addressing...
January 14 3 min read
Mapping Your Enterprise's Cloud Journey
It’s safe to say that your enterprise has at least a few digital transformation initiatives underway. You might be...
December 03 3 min read
Avaya Academy: Empowering a New Generation of Skilled Workers
The pace of change in the technology industry has posed some unique challenges, both for employees seeking work and...
November 19 3 min read
The Subscription Economy Now Includes Your Business Desktop Devices
If forced to pay for our personal smart mobile devices all at once, how many of us would have the latest devices? ...
November 12 2 min read
A Buyer’s Guide to Intelligent Virtual Agents
Enterprise use of Artificial Intelligence (AI) grew 270% over the last four years, according to Gartner. Whether you...
October 21 4 min read
Customer Experience
View All Customer Experience Posts
What 2020 Holds for Customer and Employee Experience
Since recently joining Avaya as Chief Product Officer, I have been engaged in a lot of deep discussions about addressing...
Anthony Bartolo
January 14 3 min read
Isn’t It Time to Flip the Script in Your Contact Center?
Too often executive teams view the contact center as an annual costly budget line item. Perhaps these thoughts...
December 12 3 min read
Think Good Customer Experience is Obvious? Think Again.
I remember the day my daughter asked me why the sky was blue. It seems simple enough; we see the sky as blue, therefore...
November 14 3 min read
Going Mobile: Creating Experiences that Matter with the Avaya Mobile Experience
As some people who follow my blogs might know, one of the key projects I lead as Avaya’s VP of Innovation is the...
September 12 3 min read
