Solutions for today’s enterprise customer experience (CX) and employee experience (EX) challenges.
Full-featured contact center solution.
Secure, dedicated and managed cloud contact center running on Microsoft Azure.
Scalable and advanced contact center-as-a-service.
Collaboration tools, seamlessly integrated into your Avaya portfolio.
Unified video, conferencing, messaging, and more on Microsoft Azure.
Call, meet, message, and more—all in one app.
Integrate collaboration apps with Avaya Communication portfolio.
Cloud-ready pathways that integrate Avaya with third-party APIs.
A full-featured unified comms platform managed on-premises.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Explore our complete portfolio of devices for individuals and conference rooms.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
Stay up to date on Avaya's latest news and solutions.
Deliver innovative and complete solutions to your customers.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos and listen to podcasts by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Look at what's new in our world—and how it benefits yours.
Learn about the privacy, compliance, and security inside Avaya solutions.
Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
Communication & Collaboration
Take the first step to innovative workplace communication with a stable communication core, advanced collaboration tools, and best-of-breed integrations that keep your tech stack intact. Whether on-prem, private cloud, or public cloud, your innovation journey starts here.
As AI reshapes productivity, workflows, and cross-team collaboration, it’s time to blend your existing communication tools with a suite of next-gen voice, video, and key integrations that connect org-wide initiatives.
Integrate your preferred tools and unlock the full potential of AI, boosting productivity and innovation.
Experience the evolution of collaboration platforms with Avaya. We integrate with leading collaboration solutions such as Microsoft Teams and Zoom Workplace, delivering a seamless communication and collaboration experience.
Connect your chosen collaboration platform with Avaya to unlock the full potential of AI and next-gen capabilities.
Leverage the value of Avaya alongside your favorite tools and platforms for unparalleled efficiency and innovation.
Enable work to be from anywhere, support the fluid nature of problem solving, and fuse employee experience with customer experience through your new online front door.
Keep everyone connected and informed by knocking down every barrier to collaboration, so you make decisions faster and empower your teams to act in the moment.
Move to the digital cloud at your own pace with solutions that make it easy to get new features and upgrades without IT headaches. Flexible subscription models are designed to meet your unique business needs.
Whether in the public cloud, private cloud, or on-prem, it’s easy to choose the solution that best fits your needs.
Your collaboration tools, seamlessly integrated: Blend industry-leading collaboration with Avaya's communications portfolio to enhance productivity and streamline workflows.
Microsoft Teams Integration
Zoom Workplace Integration
All-in-one cloud collaboration: Unlock the potential of a versatile, cutting-edge UCaaS platform designed for seamless expansion, enabling flexible scalability and efficient collaboration.
Optimize and focus: Harness the strength of a fortified, managed communication cloud on Microsoft Azure, ensuring heightened security and efficiency for your business operations.
Preserve & enhance: Bolster your advanced communication systems with steadfast reliability, maintaining seamless connectivity and enhancing operational continuity.
Avaya Aura
Avaya IP Office
Integrate telephony with Microsoft Teams, tailored for modern organizational demands.
Avaya's communication and collaboration suite revolutionizes your workplace landscape, fostering productivity and connectivity throughout your business.
Experience integrated collaboration with familiar tools like Zoom and Microsoft Teams within Avaya's ecosystem, streamlining communication.
Stay ahead with AI and cloud technology, ensuring cutting-edge communication tools that adapt to evolving work environments and future-proof your organization.
Merge voice, video, messaging, and conferencing into one seamless platform, simplifying workflows, reducing app switching, and enhancing user experience.
Boost efficiency and satisfaction with customized features like call routing and transcriptions, empowering employees to work in their preferred style.
Rely on Avaya's robust infrastructure for unwavering communication worldwide, uniting teams and ensuring uninterrupted operations.
Empower innovation and collaboration throughout the organization, enhancing job satisfaction and success by fostering real-time communication and community.
Explore our complete portfolio of devices and phones for individuals and conference rooms.
Demonstrate quick resolutions across voice and digital touchpoints such sentiment scoring, via our AI-powered virtual agent that can transition to a live agent.
Learn all about Unified Communications as a Service (UCaaS): How it simultaneously expands and simplifies your communications options. How it makes you more efficient and capable. And how it takes your interactions and collaboration to the next level—for both employees and customers.