Connect your employees to your customers across the channels they use most.
Automate and personalize business processes with prebuilt or customized apps.
Call, meet, message, and more—all in one app.
Connect people, tasks, tools, and more in a customizable app built for immersive collaboration.
Rely on our team of experts to help you get the most from your investment.
Find a cloud that’s flexible, secure, and dedicated to your organization.
Explore our complete portfolio of devices for individuals and conference rooms.
See what’s next for your full-featured call center.
Explore your options for communications innovation.
Take collaboration, both inside and out, to the next level.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
Stay up to date on Avaya's latest news and solutions.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Look at what's new in our world—and how it benefits yours.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Listen in on conversations with tech innovators who are transforming the experience economy.
Learn about the privacy, compliance, and security inside Avaya solutions.
Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
Sign in
Business Need
Wow your customers—without fracturing day-to-day operations.
To engage with customers across more touchpoints, you need to innovate. The cloud can deliver what you need, but maybe you aren’t ready for a full-cloud solution. Avaya’s hybrid cloud options let you move at your pace. Start by just adding cloud capabilities to your on-premises platform. Or take a faster path to the cloud with an environment that’s built just for you.
June 18-21, Orlando
The Avaya users group event presents dynamic keynote speakers, our interactive Solutions Expo, and networking time with customers, partners, and Avaya experts. Don’t miss deep-dive breakouts like these:
Deliver an enriched customer experience by adding a cloud-based solution to what you already have—like Avaya Aura Platform. No need to rip and replace.
Layer on innovations of the Avaya Experience Platform. Let customers connect how they want. Give employees all the tools to meet customers’ needs.
First, transition your current on-premises platform to Avaya Enterprise Cloud. You keep the familiar Avaya solution you have now—such as Avaya Aura Platform and Avaya Call Center Elite— just in a dedicated instance on Microsoft Azure, the market-leading cloud that delivers savings, scalability, and security. There’s no disruption for customers and no training needed for employees.
Next, easily modernize your customer experience by adding Avaya Experience Platform capabilities.
Maximize contact center performance and connect to customers wherever they are. Define seamless experiences across channels including voice, video, chat, messaging, and more.
The Avaya platform you know, running in a secure, flexible cloud just for you. Expand contact center and unified communications as needed to expand your capabilities.
Ventana on migration to the hybrid cloud
Not everyone is ready to leave behind an on-premises solution—for example, 39% say they prefer on-premises analytics and data deployment. But transforming customer experiences will likely require some cloud innovation. In this research, Ventana looks at hybrid cloud as a balanced approach that lets you improve experiences while still running your current solutions.
Let us help keep you up-to-date and running smoothly on the back end, so you can focus on pushing your business forward.
Cloud innovation research & resources
Blog
Stop debating about cloud—go hybrid
Take a path that doesn’t break what you have, putting customer relationships and business at risk.
Read the blog
Why enterprises need innovation without disruption
Deliver continuous innovation without requiring a platform change.
Podcast
The new hybrid cloud playbook
Avaya talks with Aragon Research about why enterprises should consider hybrid cloud when innovating their communications.
Listen to the podcast
White Paper
Enterprise-class cloud communications without compromise
Learn how to unlock the enterprise value of a dedicated cloud by choosing the right solution.
Download the white paper
Modern dedicated cloud will power the future of work in government organizations
Make the right choice for your entity when it comes to cloud communications, collaboration, and contact center solutions.
Access white paper
Analyst Report
Transitioning to cloud without business disruption
Avaya features Gartner research to illustrate options on your innovation journey. See how to go from on-premises, to hybrid, to...
Download the newsletter
Gartner on cloud strategy vs. cloud adoption plan
A cloud strategy answers what is needed and why, a cloud adoption plan explains how and when transition occurs.
Read the report
Start innovating without disruption