Solutions for today’s enterprise customer experience (CX) and employee experience (EX) challenges.
Full-featured contact center solution.
Secure, dedicated and managed cloud contact center running on Microsoft Azure.
Scalable and advanced contact center-as-a-service.
Collaboration tools, seamlessly integrated into your Avaya portfolio.
Unified video, conferencing, messaging, and more on Microsoft Azure.
Call, meet, message, and more—all in one app.
Integrate collaboration apps with Avaya Communication portfolio.
Cloud-ready pathways that integrate Avaya with third-party APIs.
A full-featured unified comms platform managed on-premises.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Explore our complete portfolio of devices for individuals and conference rooms.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
Stay up to date on Avaya's latest news and solutions.
Deliver innovative and complete solutions to your customers.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos and listen to podcasts by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Look at what's new in our world—and how it benefits yours.
Learn about the privacy, compliance, and security inside Avaya solutions.
Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
About
Get to know Avaya, where we encourage everyone to be their unique self. See how our individual ideas and actions come together to support not just our company, but the larger society we all live in.
Our Corporate Values are a core set of beliefs or ideals that define who we are individually and as a company. They determine the choices we make. They are an internal code that defines how we experience and interpret the world and thus how we serve our customers.
We consistently seek out alternative approaches to addressing opportunities and challenge the status quo to create value.
We have clarity, purpose, and the ability to focus on the right priorities. We continuously strive to remove unnecessary complexity to create user-friendly solutions and better experiences.
We are open, honest, transparent, and collaborative, balancing the need for results with being considerate of others and their feelings.
We take ownership of behavior, decisions, and performance. We make well-thought-out decisions that lead to the right changes for the right reasons.
We always treat people with courtesy, politeness, kindness, and fairness. We continuously strive to create a diverse environment where every individual or group is included, respected, supported, and valued to engage and lead.
The health and safety of our workforce is a top priority and through our programs and practices, we seek to maintain a culture in which employees and contractors keep each other safe on the job. In accordance with best practice, Avaya maintains an Environmental, Health and Safety Management System to manage the risks associated with our activities.
“At Avaya, we take the phrase ‘people first’ very seriously. We share a mindset here to create an environment where we feel valued, productive, and have the opportunity to learn and grow. As a team, we’re all about thriving, both inside and outside the workplace.” —Kamilah Thomas, Chief Human Resources Officer
Avaya is proud to sponsor individuals who exemplify “experiences” with their positive vibe and drive to live life to the fullest. Congratulations to Nathan Fa’avae and Sophie Hart, winners of the Yukon 1000, the world’s toughest paddle endurance race.
Avaya was awarded the Spring Program 2024 Gold Award for Best Learning Technology Implementation. The award recognizes best practices for initiatives in Learning and Development. By implementing a new AI-enabled, automated production method, Avaya increased the amount of localized video content.
Avaya was awarded the Spring Program 2024 Silver Award for Best Use of Video for Learning. The award recognizes best practices for initiatives in Learning and Development. Avaya was awarded for increasing learner satisfaction by providing fully localized video content, which is rare in the industry.
The event featured a series of employee-led educational sessions centered around three core themes: Personal & Professional Development, Avaya Today & Tomorrow, and Balance & Wellness. The program seamlessly integrated on-site and remote learning, utilizing various delivery methods, including instructor-led sessions, virtual roundtables, and in-person engagement events. This award reflects our commitment to learning and development for all employees.
TrustRadius selected Avaya as a winner of the 2024 Tech Cares Award. This award recognizes Avaya's outstanding commitment to corporate social responsibility (CSR) within the B2B tech industry.
“Amazing people and the best of culture that builds trust amongst people working together. Avaya inspires innovation across all domains to care for its customers and employees.”
— Operations Manager, India
"Avaya’s diverse group of leaders has provided me with endless opportunities to grow as a professional and as an experience builder."
— Named Account Manager, United States
“The Avaya culture embraces difference and diversity. The feeling that what you do is valued, recognized and appreciated is extremely encouraging and positive.”
— Regional Channel Leader, Singapore