Solutions for today’s enterprise customer experience (CX) and employee experience (EX) challenges.
Full-featured contact center solution.
Secure, dedicated and managed cloud contact center running on Microsoft Azure.
Scalable and advanced contact center-as-a-service.
Collaboration tools, seamlessly integrated into your Avaya portfolio.
Unified video, conferencing, messaging, and more on Microsoft Azure.
Call, meet, message, and more—all in one app.
Integrate collaboration apps with Avaya Communication portfolio.
Cloud-ready pathways that integrate Avaya with third-party APIs.
A full-featured unified comms platform managed on-premises.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Explore our complete portfolio of devices for individuals and conference rooms.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
Stay up to date on Avaya's latest news and solutions.
Deliver innovative and complete solutions to your customers.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos and listen to podcasts by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Look at what's new in our world—and how it benefits yours.
Learn about the privacy, compliance, and security inside Avaya solutions.
Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
About
At Avaya, we are committed to sustainability in our operations and global communities. We strive for excellence in Environmental, Social, and Governance (ESG). Our corporate values–Innovation, Optimism, and Trust–combined with our mission of helping organizations create unmatched customer and employee experiences that drive business momentum underpin our commitment to the environment and social responsibility. Our commitment to environmental, social and governance (ESG) matters is embedded in our company culture and operating rhythm.
Avaya remains committed to environmental sustainability, doing our part to combat climate change, identifying opportunities to reduce the environmental impact of our activities, solutions and services and facilitating the return and end-of-life management of electrical and electronic equipment, batteries, and packaging.
“At Avaya, we take the phrase ‘people first’ very seriously. We share a mindset here to create an environment where we feel valued, productive, and have the opportunity to learn and grow. As a team, we’re all about thriving, both inside and outside the workplace.” —Kamilah Thomas, Chief Human Resources Officer
Avaya has adopted the Responsible Business Alliance (RBA) (formerly Electronics Industry Citizenship Coalition) Code of Conduct as our code of conduct for all suppliers. Avaya expects its suppliers to operate in accordance with the RBA Code of Conduct, which establishes standards to ensure that working conditions in global supply chains are safe, that workers are treated with respect and dignity, and that business operations are environmentally responsible and conducted ethically.
Avaya’s Supplier Diversity Program is designed to achieve our objective of increasing diverse strategic supplier alliances that reflect the diversity of our associates and our customers.
We are committed to upholding and respecting human rights for all people, including those who work in the earliest parts of our supply chain. Our goal is to work collaboratively with suppliers to source minerals consistent with our values around human rights, business ethics, labor, health and safety practices, and environmental responsibility.
Avaya pledges to protect human rights, including the rights of women and minority groups. We maintain and continuously enhance our programs and policies to identify risks and prevent the use of child and forced labor, modern slavery, and human trafficking in our business operations and supply chain.
Communities—local and global—represent one of our core stakeholders, and we make concerted efforts to give back to the communities where we operate and where we have the greatest impact. We recognize that providing local support through volunteering and community programs, along with charitable giving efforts, are essential to being an active member of a community.
At Avaya, we adhere to our ISO 9001-certified Quality Management System to define, develop, and deliver best-in-class solutions for our customers and partners. We focus on innovation and excellence to build market-leading products and consulting and support services.
Every year we publish reports disclosing our environmental, social, and governance performance, our community engagement projects, our conflict minerals due diligence, and our response to the CDP (formerly Carbon Disclosure Project). Take a look at our reports by year.
Avaya’s policies reflect a specific statement of principles and or guiding actions that express our clear commitment on an issue. Policies are established to respond to legal or regulatory guidelines; resolve a conflict or problem; recognize legitimate interests; and/or prepare, inform and guide internal and external stakeholders. Our position statements articulate our stance on a specific issue and may become policy, as appropriate.