December 2019: Avaya is recognized for infusing customer journey intelligence into its wide range of solutions, including Contact Center and Unified Communications & Collaboration.

December 2019: Avaya SENTRY is recognized in the enterprise safety solutions category for delivering a transformational platform of public safety capabilities.

November 2019: Avaya inventors are recognized for innovations in computer and telephony integration.

November 2019: Avaya IX Workspaces is honored for improving customer service technology and the customer experience.

October 2019: Avaya IX Contact Center is honored for our native integration of Afiniti Enterprise Behavioral Pairing™, which delivers unique AI and machine learning.

September 2019: TMC honors Avaya Mobile Experience, which gives enterprises greater flexibility in seamlessly serving their mobile callers across the channels of their choice.

August 2019: TMC says the IX Collaboration Unit—our open, all-in-one, next-gen huddle room video conferencing solution—is a “truly innovative product.”  

August 2019: Avaya is positioned as a Leader in the IDC MarketScape Worldwide Unified Communications and Collaboration 2019 Vendor Assessment.

August 2019: The Avaya OneCloud platform for Unified Communications and Contact Center is honored for innovation and excellence.

July 2019: The Avaya Device Adapter Snap-in, honored for exceptional innovation, lets businesses leverage existing desktop devices as they update to new Avaya UC solutions.

Network Middle East Innovation Awards recognise excellence in network and cybersecurity technology and implementations. Avaya is named Unified Communications Vendor of the Year.

Avaya Named a Leader in Intelligent Contact Center Aragon Research May 2019: Avaya is recognized as a Leader in the Aragon Research Globe™ for Intelligent Contact Center.

April 2019: Celebrating its tenth anniversary, the Reseller ME Partner Excellence Awards salute channel-focused firms that have crafted opportunities through dedicated go-to-market approaches, and innovative strategies and offerings. It recognizes individual executives and firms that have proven profitable and resilient, despite challenging circumstances. Avaya Edge is named Partner Excellence Program of the Year.

April 2019: Avaya is recognized as a Leader for the second consecutive year in the Aragon Research Globe™ for Unified Communications and Collaboration.

April 2019: This distinction is based on feedback and ratings from end-user professionals who have experience purchasing, implementing and/or using a product or service. Avaya is honored for Unified Communications.

December 2018: Avaya is named a winner of the 2018 Aragon Research Innovation Award for Artificial Intelligence (AI) in People-Centric Collaboration. Aragon cites Avaya as a pioneer for AI in people-centric collaboration.

November 2018: This distinction is based on feedback and ratings from end-user professionals who have experience purchasing, implementing and/or using a product or service. Avaya is honored for Unified Communications.