What is UCaaS? Next-Level Communications Inside and Out |
Our all-in-one cloud communications platform empowers your employees with faster, always-on, continuous collaboration. And it helps you power your business with flexible experiences built for the hybrid work world of today and the challenges of tomorrow.
Power Your Digital Future
Enable work to be from anywhere, support the fluid nature of problem solving, and fuse employee experience with customer experience through your new online front door.
Get More from Multiexperience
Deliver the experience you have outside of work, inside of work. Meet the challenges of a work-from-anywhere world with multiexperience collaboration that crosses devices, touchpoints, and modalities.
Create a Better Way to Work
Keep everyone connected and informed by knocking down every barrier to collaboration, so you make decisions faster and empower your teams to act in the moment.
Get a Simple, Flexible Cloud Experience
Move to the digital cloud at your own pace with solutions that make it easy to get new features and upgrades without IT headaches. Flexible subscription models are designed to meet your unique business needs.
Trust Us to Build Your Digital Workplace
We have solutions that consistently lead the way in the world of collaboration, for customers of any size. And that are fully supported by 3,000 certified professional consultants worldwide.
Learn all about Unified Communications as a Service (UCaaS): How it simultaneously expands and simplifies your communications options. How it makes you more efficient and capable. And how it takes your interactions and collaboration to the next level—for both employees and customers.
91% of companies feel that embedding communications into processes and applications is important.
Avaya has more than 141million UC lines deployed with customers globally.
86% of companies want a free-flowing interaction application to support all communication channels.
Find the right enterprise-grade solutions, scaled for smaller implementations and ready now, to create better experiences for both customers and employees.
All Your Tools in One Place
Get all your employees on the same page in a matter of minutes with a simple, secure solution. All the tools you need to connect your employees together, wherever they are, on whichever devices they need to get the job done, all in one app.
Elevate Your Experiences
Your customer service call center is the make-or-break entrance to your business. Make every experience effortless with cloud-based contact center solutions that connect your employees to your customers across the channels they use the most.
Check out Avaya OneCloud UCaaS ratings from independent review site TrustRadius.
State of Montana Improves UC Service to Better Protect and Serve
Learn how Montana decreases time for first responders to reach 911 callers, centralize telecommunications, and remotely diagnose and repair issues.
The New York Mets Hit the Guest Experience Out of the Park
Jindal SAW Upgrades its Communication Capabilities While Protecting Their Investments
As the demand for hybrid work continues to rise, the need for collaborative meeting solutions beyond the office increases. Omdia says Avaya is positioned to deliver a great hybrid solution.Download
Avaya advances in the 2022 Aragon Research Globe for Team Collaboration. Now a leader in four Aragon Globes—Team Collaboration, UCC, Video Conferencing, and Intelligent Contact Center—Avaya provides both customers and employees a true total experience.Download
Positioned as a Niche Player in 2020, Avaya has been recognized as a Visionary in the 2021 report, highlighting Avaya Spaces' ease of integration and ability to deliver a unified experience. Read the full analysis from Gartner.Download
Microsoft Teams is a common choice for organizations that need a unified communications (UC) solution and already rely...
August 09 8 min read
How to Stay Competitive with Integrated Cloud Communications
We have entered a new era of cloud dominance with new tools and technologies enabling businesses to deliver effortless customer and...
Why Choose a Composable Platform for Hybrid Work?
This infographic from Omdia outlines key points on the changing workplace and why composability matters.
What’s Driving Trends in UCaaS?
See the latest stats about how moving team collaboration apps to the cloud streamlines communications and improves your...
Unlock the Full Potential of Your Digital Future
Drive business transformation with integrated cloud communications.
Avaya Cloud Office by RingCentral
Change how your business communicates when you simplify how you call, chat, meet, and collaborate.
Avaya SIP Trunking
Maximize your bandwidth utilization with a network access solution shared across multiple applications and a single termination...
Avaya Devices and Phones
Our mission is to bring the personal smart phone experience to the employee desktop in a way that makes sense for business.