Connect your employees to your customers across the channels they use most.
Automate and personalize business processes with prebuilt or customized apps.
Call, meet, message, and more—all in one app.
Connect people, tasks, tools, and more in a customizable app built for immersive collaboration.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Find a cloud that’s flexible, secure, and dedicated to your organization.
Explore our complete portfolio of devices for individuals and conference rooms.
See what’s next for your full-featured call center.
Explore your options for communications innovation.
Take collaboration, both inside and out, to the next level.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
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Find A Partner
We’ve built strategic partnerships over decades with some of the world’s most admired technology brands.
No single technology provider offers all the applications an organization needs to deliver solutions across its business. Partnerships are essential. Through direct R&D engagement, deep product integration, and strong services and support relationships, our alliances deliver seamless capabilities through comprehensive, innovative, and successful solutions.
Alcatel-Lucent Enterprise (ALE) provides digital-age networking, communications, and cloud solutions. They partner globally with Avaya to extend Avaya Experience Platform CCaaS (Contact Center as a Service) composable solutions to ALE’s customers while also making ALE’s digital networking solutions available to Avaya customers.
Google Cloud infrastructure services, AI, and machine learning meet Avaya’s UC and Contact Center capabilities. Together, we’re making customer experiences special: conversational interfaces on websites, mobile apps for customer interactions, and IoT environments made greater with real-time communication workflows.
This Avaya-Microsoft partnership lets enterprises extend an investment in Microsoft Azure to support Avaya’s industry leading cloud solutions for communications and contact centers. Pairing Avaya Experience Platform with Microsoft Azure delivers more options to increase team productivity and customer engagement, as well as greater data and privacy controls. Enterprises can consolidate and economize by moving a compute load to Azure—and experience unrivaled reliability, agility, and scale. Look for Avaya Experience Platform options in the Microsoft Azure Marketplace.
Nuance is reinventing the relationship between enterprises and consumers through customer engagement solutions powered by artificial intelligence. Nuance and Avaya partner to deliver market leading intelligent self- and assisted-service solutions to companies and government agencies around the world. These solutions are differentiated by speech, voice biometrics, virtual assistant, web chat and cognitive technologies, enabling cross-channel customer service for IVR, mobile and web.
Avaya Cloud Office combines RingCentral’s leading Unified Communications as a Service (UCaaS) platform with Avaya’s technology, services and migration capabilities, offering Avaya customers a pathway to feature-rich, public cloud services for their communications infrastructure, along with the extensibility offered by RingCentral’s own value-added ecosystem.
Salesforce, the Customer Success Platform and world's #1 CRM, empowers industries and companies of all sizes to connect with customers in a whole new way using the latest innovations in cloud, social, mobile and data science technologies. In February 2017, Salesforce expanded its 10+ year alliance with Avaya to integrate the contact center products of the two companies more deeply to benefit their joint customers.
Verint, a global leader in customer engagement solutions, has more than 10,000 customers in over 180 countries—including over 85% of the Fortune 100. Avaya and Verint have partnered since 2004 to deliver innovative solutions that help simplify, modernize and automate customer engagement while reducing the cost and complexity of customer operations.
Using a meticulous process of analysis, design, and implementation, our Avaya Customer Experience Services team helps you navigate the intricate landscape of technology innovations and integrations.