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Over 20,000 students participate in Avaya classes annually


Over 210,000 Avaya training sessions attended annually


Avaya instructor satisfaction scores average 4.7 out of 5

Key Benefits

All the Resources You Need

All the Resources You Need

Learn the capabilities of your Avaya products and solutions at your team’s pace and convenience. We host a full online learning center with best-in-industry classes.

Training that Works for You

Training that Works for You

Choose the training that’s best for your needs: virtual sessions, in-person workshops, at-your-own-pace online courses, or customized sessions.

Credentials and Certification

Credentials and Certification

Recognized worldwide, an Avaya certification represents skill attainment and expertise. Mastering a solution helps you work smarter and be more productive.

Service Information

Avaya Learning Center

Our online course portal and information on the Avaya Professional Credential Program.

Visit the Center

Course Catalog

Options for your role, industry, solution, or current skill level. Classes for end users, administrators, developers, designers, and more.

Browse Classes

Customer Certificate Program

Earn the competency skills essential for administrators or developers who are managing Avaya solutions or applications.

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Learning Maps

Progress through a multi-course curriculum plan to grow your proficiency and knowledge.

Explore the Options

Pre-Paid Training

With our Classport, secure your training budget by pre-purchasing training credit for the coming year.

Learn More


Fact Sheet

Avaya Learning: Training and Education Services

Learn the capabilities of your products and solutions through practical knowledge from the experts, with best-in-industry training.

Speak with an Avaya Expert

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