Imagine with Plantronics

Combining Great Audio with Avaya Engagement to Create Amazing Customer Experiences

Plantronics supplies call centers worldwide with industry-leading audio solutions, and they run seven world class customer engagement centers of their own. Combining their innovative audio technology and customer engagement on Avaya, Plantronics achieves an 85% customer referral rate—plus keeps their call center employees feeling valued.

 

See how Plantronics uses technology to build great environments for teamwork, employee satisfaction, and outstanding customer service.

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Customer Experience

Make Your Customer Experience Unique, Personal and Enduring

Worker and Team Productivity

Improve Business Performance with Highly Productive Workers and Teams

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Plantronics

World-class Engagement Drives Higher Customer Satisfaction

Plantronics Infographic

See How the Numbers Add Up

SFJAZZ

Top Jazz Organization Engages New Audiences

Landmark Bank

Using Engagement Technology to Scale Customer Service

7 New Ways to Use Self Service & Automation

Here are some new ideas for using automation to deliver the right service—every time, for every customer. Explore how to expand mobile options, create multi-modal experiences, and use SMS/texting, visual self-service, and voice biometrics.

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IMAGINE WHAT WE CAN DO

See how leading businesses rely on Avaya to engage with their teams and customers.

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How to Buy

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U.S. or Canada: 1-866-GO-AVAYA

All Other Locations: 1-908-953-6000