Solutions for today’s enterprise customer experience (CX) and employee experience (EX) challenges.
Full-featured contact center solution.
Secure, dedicated and managed cloud contact center running on Microsoft Azure.
Scalable and advanced contact center-as-a-service.
Collaboration tools, seamlessly integrated into your Avaya portfolio.
Unified video, conferencing, messaging, and more on Microsoft Azure.
Call, meet, message, and more—all in one app.
Integrate collaboration apps with Avaya Communication portfolio.
Cloud-ready pathways that integrate Avaya with third-party APIs.
A full-featured unified comms platform managed on-premises.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Explore our complete portfolio of devices for individuals and conference rooms.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
Stay up to date on Avaya's latest news and solutions.
Deliver innovative and complete solutions to your customers.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos and listen to podcasts by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Look at what's new in our world—and how it benefits yours.
Learn about the privacy, compliance, and security inside Avaya solutions.
Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
Services
Innovation that doesn’t stop at integration
You envision connecting the systems and apps you use every day, achieving smarter, smoother workflows throughout your business. But greater connectivity also has the potential to bring errors and vulnerabilities—processes evolve, APIs break, and security risks emerge. Without focused time and resources, going forward can be daunting. Let Avaya help. We provide the people, processes, and know-how you need to enhance your environment and build the experiences your customers expect.
With the right support, you can create faster workflows, strengthen security, improve data handoff accuracy, and deliver innovative new services.
Building meaningful experiences means staying ahead of change. AXP Private Cloud services provides ongoing development, security, and resources from a team of experts.
Accelerate innovation securely and efficiently. The possibilities for greater connectivity and next-generation workflows are limited only to what you can imagine.
Standardize integration between Avaya web clients and CRM platforms. Enhance customer experience, reduce churn, and predict customer behavior.
Automatically forward incoming calls or activate voicemail when the user is in a Microsoft Teams meeting.
Automatically log off employees when they leave the building or at a specified time.
Explore an innovative solution developed by Avaya and Journey.ai that ensures unparalleled security and operational effectiveness for contact centers. Journey’s Biometric Authentication makes passwords obsolete, replacing them with unique biometric safeguards for each agent.