Solutions for today’s enterprise customer experience (CX) and employee experience (EX) challenges.
Full-featured contact center solution.
Secure, dedicated and managed cloud contact center running on Microsoft Azure.
Scalable and advanced contact center-as-a-service.
Collaboration tools, seamlessly integrated into your Avaya portfolio.
Unified video, conferencing, messaging, and more on Microsoft Azure.
Call, meet, message, and more—all in one app.
Integrate collaboration apps with Avaya Communication portfolio.
Cloud-ready pathways that integrate Avaya with third-party APIs.
A full-featured unified comms platform managed on-premises.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Explore our complete portfolio of devices for individuals and conference rooms.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
Stay up to date on Avaya's latest news and solutions.
Deliver innovative and complete solutions to your customers.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos and listen to podcasts by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Look at what's new in our world—and how it benefits yours.
Learn about the privacy, compliance, and security inside Avaya solutions.
Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
Services
Make our expert staff part of your team
Relieve an overloaded team or fill a skills deficit. Our experts help you manage operations for your communications infrastructure and apps. Short or long term, big or small, standard or custom—we keep your solution at peak performance and availability.
With the improved performance and reduced investment in tools, people, and processes that comes with outsourcing, large enterprises typically reduce TCO 15-20%.
Avaya integrates AI to detect and fix many issues before they become problems. Rely on Avaya experts to resolve incidents that do require follow up.
Avaya offers a full stack of ITIL/ISO-aligned standard or custom services for your entire communications infrastructure—all backed by SLAs.
Keeps software current to maximize performance. Schedule, implement, and test updates. Includes minor releases, service packs, firmware, and OS updates.
Covers your entire communications infrastructure. Monitoring, problem management, service desk, release management, back up, and more. Multi-vendor support and standard SLAs.
All the features and benefits of our comprehensive managed services delivered by U.S. citizen technical experts. Management platform built to U.S. government security requirements.
Complete service for large, complex, multi-vendor requirements. Tailored to your unique infrastructure and needs. Includes assets on book and custom SLAs.