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Every Business Can Create Experiences That Matter with Avaya OneCloud

Why Cloud Communications

All-in-One App

  • Calling, meetings, phones, collaboration, and more
  • Any device, anywhere you need to be
  • Better experiences for your customers and employees
Discover Avaya Cloud Office

The Latest Technology

  • Always up to date, always cutting edge
  • Features that scale with your business
  • Turnkey communications with on-call tech experts
Discover Avaya OneCloud CCaaS

A Day in the Life of Your Contact Center

See how you can create better experiences for both customers and staff. Read the stories of different businesses solving their customer service challenges using Avaya OneCloud CCaaS. We explore AI-powered solutions for integrated desktops and virtual assistants, in-the-moment data retrieval, real-time reporting, and an empowered workforce.

Browse the eBook
A Day in the Life of Your Contact Center

What Every Business Needs to Consider for Amazing Customer Service

Bring your customer experience forward with new digital services that connect every channel, serve every device, and make both your teams and customers feel empowered. We can show you how.

Read the eBook
What Every Business Needs to Consider for Amazing Customer Service

Apps, Mobile, and Desktops

Avaya’s mobile and desktop application provides a single view into all of your communications applications and ties into a user's calendar. In one touch, a user can initiate a video call, collaborate with team members and more, turning their desktop into a powerful communications and collaboration system. Avaya desktop phones offer a fully integrated experience and streamlined access to our suite of collaboration applications.

Avaya IP Phone J179

Designed for the knowledge worker with a full range of UC features, including color display.

Avaya IP Phone J179

Avaya IP Phone J129

Designed for public locations such as lobbies, meeting rooms, and retail locations.

Avaya IP Phone J129

Avaya Vantage K175

The industry’s only customizable desktop device with access to millions of cloud-based apps.

Avaya Vantage K175

Avaya Conference Phone B169

Packed with intelligent features including Avaya’s patented wideband audio technology for more efficient calls.

Avaya Conference Phone B169
6 Points

How 6 Points Reinvented its Business Model Using Avaya Spaces

View Case Study

Manufacturing

Fiber Industries Reduces Voice Costs by 35% with Avaya Cloud Solution

Radio Flyer

Retail

At Radio Flyer, Customer Engagement Is Not Something to Toy With

Trust Security & Fire Watch

Professional Services

Reliable, full-featured VOIP Solution gives Trust Security & Fire Watch a Competitive Advantage

Resources

Avaya Cloud Office by RingCentral

Take your communications beyond just a phone system. Call, chat, meet, collaborate—all in one app, on any device, in any location.

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Avaya Cloud Office by RingCentral

Fact Sheet

Avaya Cloud Office by RingCentral

Six Ways to Use Avaya OneCloud CCaaS in Your Business

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Six Ways to Use Avaya OneCloud CCaaS in Your Business

Video

Deliver Effortless CX with an Always-on Contact Center

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Get the Right Cloud Solution

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