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CPaaS Solutions for Your Business

Build the experience you want. Communications-enable apps with the workflow integration you need.

Create Apps Without Limits

Build and integrate apps with ease with Communications Platform as a Service (CPaaS). With Avaya OneCloud CPaaS, you can communications-enable applications with a platform that supports SMS, MMS, voice, messaging, and digital channels.

Get More From Avaya OneCloud CPaaS

Messaging (SMS, MMS and WhatsApp)

Messaging (SMS and MMS)

One-Click Google Contact Center AI Integration

One-Click Google Contact Center AI Integration

SIP Integration

SIP Integration

Automatic Speech Recognition & Text-to-Speech

Automatic Speech Recognition & Text-to-Speech

Call Recording & Transcription

Call Recording & Transcription

Audio Conferencing Voice Changer & Background Audio Customization

Audio Conferencing Voice Changer & Background Audio Customization

Flexible and Fast Pandemic Management Solutions

Be successful in your organization’s mission to manage the COVID-19 crisis. An Avaya OneCloud solution is ready to help you deliver the best possible experience during this difficult time.

  • Vaccine Administration
  • Contact Tracing
  • COVID-19 Testing
  • Information Access
Man on floor looking at smartphone while child and dog are next to him.

See What You Can Do With Avaya CPaaS

See What You Can Do

Voice

Build the apps and integration your business needs in a fully functional, robust phone system. And don't pay for features you don't need.

Messaging

Custom build all the messaging capabilities you want to ensure that every customer interaction is seamless.

Carrier Services

Deploy worldwide carrier lookup for insights on call origin, and segment numbers to help sales and marketing, reduce spam, and increase compliance.

Phone Numbers

Buy local and toll-free numbers from Avaya, fully online and with no provisioning required: one carrier, global coverage, simple pricing.

Technical Resources

Find technical resources such as guides, how-to briefs, number porting documentation, and more.

Go to Resources

FAQs

Get the answers you need by exploring the FAQs on Avaya OneCloud CPaaS.

Explore FAQs

Make Your Business Faster, Smarter, More Connected

IDC looks at how enterprises are using CPaaS to quickly deliver unique customer experiences—and the advantages of using Avaya OneCloud CPaaS to create innovative apps for your customers.

Download the White Paper
Make Your Business Faster, Smarter, More Connected
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Learn More about CPaaS

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Harris County Public Health

Government

Harris County Public Health Increases COVID-19 Case Investigations by 25% Using Avaya OneCloud CPaaS

CTIntegrations

Professional Services

CTIntegrations Uses Avaya CPaaS for Proactive SMS During COVID-19

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