Making Experiences

Cloud-Powered Innovation Your Way

Businesses no longer compete on products and services but instead on the experiences they provide to their employees and customers. An experience that is effortless, personalized, connected, and intuitive is one that is remembered.

Avaya OneCloud is a multi-cloud application ecosystem that enables organizations to deliver experiences that matter. Our unique hybrid delivery architecture protects investments, prevents disruption, and ensures multiexperience continuity across each phase of your personalized cloud journey—while enabling you to take advantage of everything the cloud has to offer. Powered by automation and layered innovation, it connects your business, and your customers, and your employees with everything they need, at the speed they need it.

All About You

There is no one-size-fits-all approach to cloud. Choose the cloud solution that delivers the business results you want, period.

Innovate Now

Layered innovation enables you to make the most of everything the cloud has to offer, and fast, without sacrificing what you have already.

Know No Limits

With our multi-cloud ecosystem, you don’t need to go anywhere else. Get everything you need, now and in the future, from Avaya OneCloud.

In less than a week, Avaya deployed a fully cloud-based SaaS solution enabling employees, including contact center agents, to work from home. … (It was a) seamless transition with no interruption of service.

Mark Fernandes

CIO Hydro Ottawa

The Avaya OneCloud offering delivers flexible functions, features, and value without compromise. Whether you’re a smaller company, or looking for enterprise-level scalability, Avaya OneCloud has it all.

UC Today

CCaaS Reviews, July 2020

Much of Avaya’s customer base is the biggest of the big. Cloud is the future, but what flavor of cloud? Significantly, Avaya can deliver it any format.

Zeus Kerravala

Founder, ZK Research No Jitter, 2020

The Avaya OneCloud solution is resonating with large enterprise customers who favor a private cloud model in support of specific performance, security, compliance, and customization requirements.

Rich Costello

Senior Research Analyst IDC

Hydro Ottawa

Hydro Ottawa Keeps Customers Energized With Avaya OneCloud CCaaS

View Case Study

Your Cloud, Your Choice

Perfectly Public Cloud

Forget expensive hardware investments and complicated infrastructure. With Avaya OneCloud public, you can access the cloud contact center and unified communications solutions you need for success—quickly and easily.

Personally Private Cloud

With Avaya OneCloud, you can hit the ground running with unified communications and contact center solutions delivered on your own private cloud, giving you the control you want at the speed you need.

Harmoniously Hybrid Cloud

With Avaya OneCloud, you choose what’s right for you, when it’s right for you. So, you can continue to leverage existing investments while adding in new innovations in the cloud.

Create Experiences That Matter

Avaya OneCloud UCaaS

Meet, collaborate and communicate easily with solution capabilities designed for today’s digital workplace—no boundaries, time limitations, or physical constraints.

Avaya OneCloud CCaaS

Deliver memorable multiexperiences for customers and the employees that serve them across all touchpoints in the contact center.

Avaya OneCloud CPaaS

Empower developers to communications-enable any workflow or app quickly and easily so that it’s tailored to meet your organization’s specific needs. 

Avaya OneCloud Subscription

Access the most up-to-date Avaya OneCloud technology to ensure the best possible communications experience for your business. Avaya OneCloud Subscription comes at a price point that lets you move forward right now.

The Versatility of Avaya OneCloud

Organizations value the Cloud for constantly bringing fresh ways to source and consume technology. In that mix, you’ll find Avaya OneCloud—our framework designed to support both your current and future business needs—with a subscription model that simplifies your communications purchase process. Now all Avaya communications software can be sourced, delivered, and consumed as a service.











Discover Great Experiences with Avaya OneCloud

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