All About You
There’s no one-size-fits-all approach to cloud. Our hybrid delivery architecture lets you choose the cloud solution that supports the business results you want.
The Experience Platform
Make Every Experience Memorable
An experience that feels personal, intuitive, and effortless is one that people remember. Avaya OneCloud is how you create and deliver these in-the-moment experiences that matter.
Powered by AI, our experience platform connects your business, your customers, and your employees with everything they need, at the speed they need it. You gain everything the cloud has to offer—while also protecting investments and keeping your business always on.
Innovate Now
Move at the speed of your customers. Our layered innovation, underpinned by a development platform, enables you to deliver the experiences you want, quickly.
Know No Limits
With our multi-cloud ecosystem and AI orchestration, you don’t need to go anywhere else. Get everything you need, now and in the future, from Avaya OneCloud.
The idea of business requirements changing is not new, what is new is that communications systems and processes can now evolve with them just as quickly.
Dave Michels
Principal Analyst at TalkingPointz
The Avaya OneCloud offering delivers flexible functions, features, and value without compromise. Whether you’re a smaller company, or looking for enterprise-level scalability, Avaya OneCloud has it all.
UC Today
CCaaS Reviews, July 2020
In less than a week, Avaya deployed a fully cloud-based SaaS solution enabling employees, including contact center agents, to work from home. … (It was a) seamless transition with no interruption of service.
Mark Fernandes
CIO Hydro Ottawa
Much of Avaya’s customer base is the biggest of the big. Cloud is the future, but what flavor of cloud? Significantly, Avaya can deliver it in any format.
Zeus Kerravala
Founder, ZK Research No Jitter, 2020
The Avaya OneCloud solution is resonating with large enterprise customers who favor a private cloud model in support of specific performance, security, compliance, and customization requirements.
Rich Costello
Senior Research Analyst IDC
Create Experiences That Matter
Avaya OneCloud UCaaS
Meet, collaborate and communicate easily with solution capabilities designed for today’s digital workplace—no boundaries, time limitations, or physical constraints.
Avaya OneCloud CCaaS
Deliver memorable experiences for customers and the employees that serve them across every touchpoint, in every interaction, and throughout every journey.
Avaya OneCloud CPaaS
Empower developers to communications-enable any workflow or app quickly and easily so that it’s tailored to meet your organization’s specific needs.
Featured Blogs on Avaya OneCloud
Today’s Customers Want Everything. Here’s How to Give it to Them.
Today’s customer is more sophisticated than ever. They are inquisitive yet impatient, decisive yet unpredictable,...
Natalie Keightley
April 20 3 min read
Effortless
The word that best describes the future is “Effortless.” The progression of on-demand technologies...
April 05 5 min read
Transform into the New Future of Work
The pandemic started a new conversation around remote employee engagement. Years of work from anywhere adoption culture...
March 18 3 min read
Layered Innovation When Customers Need It Most: Leveraging Avaya OneCloud
My greatest satisfaction is witnessing in real-time how Avaya partners can take ideas based on customer feedback and...
February 26 3 min read
Not All Cloud Contact Center Solutions Are Created Equal: The Top Three Considerations When Moving to the Cloud
If you operate an on-premises contact center, you’re likely in the process of shifting to a cloud-based model or...
January 14 6 min read
Serving the Everything Customer
Today’s customers present us with a paradox – they want everything, but not all at the same time. Sometimes...
November 12 2 min read
Introducing Avaya OneCloud
The few short months I have been at Avaya have been an amazing journey and I am so proud of the critical work of the...
August 07 4 min read
The Versatility of Avaya OneCloud
Organizations value the Cloud for constantly bringing fresh ways to source and consume technology. In that mix, you’ll find Avaya OneCloud—our framework designed to support both your current and future business needs—with a subscription model that simplifies your communications purchase process. Now all Avaya communications software can be sourced, delivered, and consumed as a service.
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Resources
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