Fix Complex Issues Faster
Avaya advanced diagnostics help shorten time to resolve complex issues, reduce onsite dispatches, and maximize network uptime and performance.
Visit the Reinvented Avaya Support Site
Now easier to use with a quick-view dashboard, updated product hub, and streamlined service requests.
Gain a Support Advantage
Protect communications 24 x 7, everywhere. Avaya delivers ultra-fast responses and maximum performance.
Were Communications OK Last Night?
Our While-You-Were-Sleeping report shows exactly how you're benefiting from Avaya support: alarms, response times, savings.
Connect with Us
In the US and Canada:
All Other Locations:
In our ongoing commitment to offer better, deeper support, we continue to invest in proven web-based tools, flexible services, remote monitoring capabilities, and the Avaya Support Website, where you can get the fastest access to our support expertise. We provide customers access to tools, reports, certified engineers, technical resources, and parts replacement options. We offer service packs and updates to keep your systems operating optimally.
Avaya Support Services give you the assurance of reliable, available, up-to-date, secure communications.