Private Cloud Services



Manage your communications infrastructure with comprehensive, ITIL-aligned services. Go beyond traditional maintenance with a continuum of value-added service options, including private cloud models, to help optimize your current communications applications or migrate to new ones.

Use Avaya expertise to support your unified communications, contact centers, data networking, and video solutions—even in multi-vendor networks. Help ensure your communications applications give you what you need to deliver meaningful results. Depend on proven processes, a team of communications experts, and next generation tools. The Avaya Matrix management platform and customer portal let you leverage real-time predictive and proactive monitoring information. You stay focused on your key priorities knowing that your communications assets are well cared for.

Get the level of service you need for your environment. Maximize the value of your communications applications, including a variety of third-party vendors and products. Manage and integrate your existing infrastructure or migrate to new solutions. Build a total solution that meets your unique business needs.
Avaya Operations Services Managed Services for Communications


Save money by reducing your total cost of ownership.
Reduce the risks associated with your communications environment while controlling operating costs and reducing the workload of highly skilled IT staff.
Simplify your approach to unified communications, contact center, data networking, video, and hosted solutions.
Maximize the performance of your enterprise communications systems.

Five Keys to Mastering the Communication Domain

This white paper shows the keys to leveraging managed services to protect the communications environment.
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Managed services vs. communications outsourcing: Which is right for you?

Positioning paper that looks at managed services and Avaya Communications Outsourcing Solutions.
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Five Traits of a World Class Managed Services Provider

As you evaluate managed services for communications, be very specific about what you need and expect from a provider. Here are five traits you should look for when selecting a Managed Services Provider.
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