Understanding Contact Center as a Service—CCaaS.

Learn how Avaya Experience Platform, a CCaaS solution, gives your customers the best possible experience while giving your business the freedom to choose the technology you need, when you need it.


Let our ACES expert staff help you innovate.

The Avaya Customer Experience Services professional services team uses a meticulous process of analysis, design, and implementation to help you achieve new cloud-based customer experiences while maintaining operational continuity.


Contact center automation improves customer and employee experiences.

Discover how automation and conversational intelligence improve the accuracy, personalization, and performance of your customer interactions. Plus, free your agents to provide more of the higher-value, complex assistance only they can deliver.


Find out how much you could save with Avaya.

Our Workforce Engagement Savings Calculator looks at how your customer contact team is working now and predicts your potential savings if you update with Avaya. It’s all about improving productivity and processes. Changes that can really add up.


Implementing innovative customer experience journeys.

IDC looks at how enterprises are using communications APIs to provision multi-channel journeys that keep up with customer preferences. Learn about the benefits of communications APIs, growing trends, and how to evaluate the best vendor for your business.


Transition to the cloud on your terms.

Avaya provides the path to Cloud that your business needs—one with great ROI, the latest innovations, and minimal disruption. Our seamless hybrid approach combines on-premises and cloud solutions to deliver your perfect set of UC and contact center capabilities.


Purchasing info

Contract details and pricing information for government purchasing of Avaya solutions.

Technology and customization that helps achieve your top goals.

We take a deep look at four strategic priorities in Media & Entertainment—leveraging data, delivering exceptional service, supporting hybrid work, keeping data secure—and explore the solutions you need to improve experiences and grow your business.

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