Future-ready unified communications

Young business people sitting on stairs in loft office using laptop.

A better way to work—for however you’re working

Our all-in-one cloud communications platform empowers your employees with faster, continuous collaboration. Enable a flexible hybrid model—remote and in-office—that ensures everyone is always ready to meet work—routine or unplanned—head on.

Power your digital future

Enable work to be from anywhere, support the fluid nature of problem solving, and fuse employee experience with customer experience through your new online front door.

Get more from multiexperience

Deliver the experience you have outside of work, inside of work. Meet the challenges of a work-from-anywhere world with multiexperience collaboration that crosses devices, touchpoints, and modalities.

Create a better way to work

Keep everyone connected and informed by knocking down every barrier to collaboration, so you make decisions faster and empower your teams to act in the moment.

Get a simple, flexible cloud experience

Move to the digital cloud at your own pace with solutions that make it easy to get new features and upgrades without IT headaches. Flexible subscription models are designed to meet your unique business needs.

Trust us to build your digital workplace

We have solutions that consistently lead the way in the world of collaboration, for customers of any size. And that are fully supported by 3,000 certified professional consultants worldwide.

91%

91% of companies feel that embedding communications into processes and applications is important.

141M+

Avaya has more than 141million UC lines deployed with customers globally.

86%

86% of companies want a free-flowing interaction application to support all communication channels.

Cloud communications for your-size business

Find the right enterprise-grade solutions, scaled for smaller implementations and ready now, to create better experiences for both customers and employees.

All your tools in one place

Get all your employees on the same page in a matter of minutes with a simple, secure solution. All the tools you need to connect your employees together, wherever they are, on whichever devices they need to get the job done, all in one app.

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Elevate your experiences

Your customer service call center is the make-or-break entrance to your business. Make every experience effortless with cloud-based contact center solutions that connect your employees to your customers across the channels they use the most.

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What customers are saying

Check out Avaya UCaaS ratings from independent review site TrustRadius.

Success stories

State of Montana improves UC service to better protect and serve

Learn how Montana decreases time for first responders to reach 911 callers, centralize telecommunications, and remotely diagnose and repair issues.

The New York Mets hit the guest experience out of the park

Jindal SAW upgrades communication capabilities while protecting its investments

Aragon designates Avaya a leader in UC and collaboration

Avaya remains a leader in the 2022 edition of the Aragon Research Globe for UC&C. Aragon notes that Avaya OneCloud provides a complete UC&C solution and supports integration of UC and contact center platforms.

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Business colleagues discussing ideas in an office

Aragon recognizes Avaya as a market leader in team collaboration

Avaya advances in the 2022 Aragon Research Globe for Team Collaboration. Now a leader in four Aragon Globes—Team Collaboration, UCC, Video Conferencing, and Intelligent Contact Center—Avaya provides both customers and employees a true total experience.

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