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Avaya OneCloud UCaaS

Future-Ready Unified Communications Solutions

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A Better Way to Work—for However You’re Working

The digital workplace is already here. And you need a new approach to collaboration—one that enables your work-from-anywhere culture, so everyone is always ready to meet unplanned work head on.

Our all-in-one cloud communications solution is designed for how you’re working now. It gives you the platform to empower your employees with faster, always-on continuous collaboration. And it helps you power your business with flexible experiences built for the work world of today, and the challenges of tomorrow.

Power Your Digital Future

Enable work to be from anywhere, support the fluid nature of problem solving, and fuse employee experience with customer experience through your new online front door. It’s all possible with Avaya OneCloud UCaaS.

Get More from Multiexperience

Deliver the experience you have outside of work, inside of work. Meet the challenges of a work-from-anywhere world with multiexperience collaboration that crosses devices, touchpoints, and modalities.

Create a Better Way to Work

Keep everyone connected and informed by knocking down every barrier to immersive collaboration, so you make decisions faster and empower your teams to act in the moment.

Get a Simple, Flexible Cloud Experience

Move to the digital cloud at your own pace with solutions that make it easy to get new features and upgrades without IT headaches. Flexible subscription models are designed to meet your unique business needs.

Trust Us to Build Your Digital Workplace Solution

We have solutions that consistently lead the way in the world of collaboration, for customers of any size. And that are fully supported by 3,000 certified professional consultants worldwide.

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What is UCaaS?

Learn all about Unified Communications as a Service (UCaaS): How it simultaneously expands and simplifies your communications options. How it makes you more efficient and capable. And how it takes your interactions and collaboration to the next level—for both employees and customers.

What Customers are Saying

Check out Avaya OneCloud UCaaS ratings from independent review site TrustRadius.

Success Stories

Spital Limmattal Optimizes Patient Care and Service with Avaya Platform

Avaya unifies disparate hospital communications with a new, integrated platform that operates efficiently and impacts patient comfort every day.

NHS Greater Glasgow and Clyde (NHSGGC) Seeks Innovation, Investment Protection

State of Montana Improves UC Service to Better Protect and Serve

Aragon Recognizes Avaya as a Market Leader in Team Collaboration

Avaya advances its position in the 2022 Aragon Research Globe for Team Collaboration. With leadership in four Aragon Globe reports—Team Collaboration, Unified Communications and Collaboration, Video Conferencing, and Intelligent Contact Center—Avaya is a rare vendor that provides both customers and employees a true Total Experience.

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Aragon Recognizes Avaya as a Market Leader in Team Collaboration

Explore Avaya OneCloud UCaaS

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Meetings and Conferencing

Meetings go far beyond a single event. Make sure they’re part of a continuum that empowers your teams and helps you make faster decisions.

Team Collaboration

Give your teams an easy way to connect and collaborate in today’s always unpredictable, work-from-anywhere world.

Calling and Messaging

Connect in whatever way is right for the moment—whether it’s over the phone, or through private or group chats and SMS.

Avaya OneCloud Subscription

Access the most up-to-date Avaya OneCloud technology to ensure the best possible communications experience for your business. Avaya OneCloud Subscription comes at a price point that lets you move forward right now.

Avaya OneCloud Private

Entirely dedicated to your organization, a private cloud is built on a flexible pay-per-use model and delivers high performance, speed, security, compliance, and easy scalability. So you can keep innovating with everything the cloud offers.

Simplify Remote Work with Avaya Cloud Office

Learn about the benefits of remote workplaces for employees and businesses, and discover how a cloud-based communications system removes collaboration pain points and simplifies team interaction and connection.

Avaya Cloud Office: Remote Working

Work From Anywhere—Adapting to Today's Changing Economy

Aragon Research CEO Jim Lundy and Avaya CMO Simon Harrison talk about how the future of work accelerated and evolved because of COVID-19. Hear about innovations for game-changing customer engagement and organizational efficiencies.

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Work From Anywhere—Adapting to Today's Changing Economy

From the Avaya Connected Blog

The Flexible Workforce of the Future

The Flexible Workforce of the Future

Work from Anywhere Over the past couple of years, we’ve adapted and learned a lot along the way. We’ve...

Oliver Bengtsson

April 04 2 min read

Mastering CX Requires a New Focus on Employee Experiences

Mastering CX Requires a New Focus on Employee Experiences

This blog post was written by Maribel Lopez, founder of Lopez Research. The business world will face new challenges...

Avaya Staff

March 10 3 min read

Keys to Planning a Successful Cloud Adoption

Keys to Planning a Successful Cloud Adoption

At Avaya, we know we are better together. So naturally, capabilities that bring people together like communications,...

Oliver Bengtsson

January 19 3 min read


White Paper

Hybrid Cloud Architectures Enable Enterprise Composability

Leverage multi-cloud to build composability and transform with the right cloud communications provider.

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Hybrid Cloud and Composability

In this 10-minute informative interview, Avaya talks with ZK Research about innovation and capabilities that can help you create total...

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Simple Communications for Your Business

Make calls, take calls, message, conference and connect all in one solution.

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Fact Sheet

Avaya Cloud Office by RingCentral

Change how your business communicates when you simplify how you call, chat, meet, and collaborate.

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Avaya UC Solutions

Take an up-close look at the how-to’s of Avaya UC. See how people in any role find communication gets easier and more...

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Fact Sheet

Avaya SIP Trunking

Maximize your bandwidth utilization with a network access solution shared across multiple applications and a single termination...

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Avaya Devices and Phones

Our mission is to bring the personal smart phone experience to the employee desktop in a way that makes sense for business.

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What’s Driving Trends in UCaaS?

See the latest stats about how moving team collaboration apps to the cloud streamlines communications and improves your...

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Industry Recognition for Avaya UC Solutions

Brandon Hall Group HCM Excellence Awards
TMC 2021 Cloud Computing Excellence Award
Aragon Research Globe for Unified Communications and Collaboration, 2021
Avaya OneCloud UCaaS Scores High Customer Sentiment Ratings in MetriStar Study
Avaya Named a Leader in Aragon Research Globe for Video Conferencing, 2021’s Best Business Phone Services of 2020 The Best VOIP Phone Services Of 2020
TMC 2022 Internet Telephony Product of the Year Award
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