Sports & Entertainment
Sports & Entertainment
Citi Field, home of the New York Mets, is about much more than just watching baseball. One of the most celebrated sporting locations on earth accommodates a huge range of events, entertainment, shows and meetings, and provides space for hundreds of staff linked with any activity. In this environment it’s crucial for management and permanent staff, as well as the rapid turnover in event staff, to be able to communicate effectively, collaboratively, and to maintain the very best customer service. The Mets chose to partner with Avaya to build their future interaction experience, and have seen immediate capability, capacity and service improvements.
Calls per week
Increase in conference call capacity
Reduction in relocation time
Avaya understands exactly where we need to go and delivers the technology and support that the Mets and their fans can count on.
Looking at our history with Avaya, its enterprise capabilities, its experience in the commercial and sports markets, and the fact that it’s a well-entrenched platform, all contributed to the decision to deepen our relationship with Avaya
Citi Field is located in the Flushing Meadows–Corona Park in the Queens borough of New York City. Citi Field is the home baseball park for the New York Mets baseball team and opened in 2009 as a replacement for the formerly adjacent Shea Stadium, which opened in 1964 next to the site of the 1964–1965 World’s Fair.
Founded
Opened Citi Field
Sports & Entertainment
How 6 Points Reinvented its Business Model Using Avaya Spaces
Media & Communications
Avaya Powers First-of-Its-Kind Customer Messaging Solution from IMpower Solutions