90%

More than 90% of the Fortune 100 are Avaya customers

$1

For every $1 spent on developing customer experience strategy, organizations are seeing a $3 return

17X

Named a Leader in the Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide 17 times

Key Benefits

Scale On the Go

Scale On the Go

Your customers want to get in touch with you via phone, text, social, email, web chat and other channels. Expand to meet these new demands with multiple digital channels available right out of the box.

Simplify and Save

Simplify and Save

Stop the vendor sprawl with a unified cloud solution providing customer interaction, call recording, screen capture, IVR technologies, omnichannel support and more—all in one, integrated platform.

Cloud Your Way

Cloud Your Way

Your business is unique as are your customers’ expectations. Some applications need to be on-premise, others in a private or hybrid cloud. Avaya delivers a seamless experience regardless of your deployment model.

Resources

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Avaya Named a Leader in the Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide

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Fact Sheet

Avaya Cloud Contact Center

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Blog

Three Frightening Contact Center Problems Solved with Cloud

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Video

Discover Avaya Cloud Contact Center

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