Avaya IP Office™ Contact Center

A Simple and Robust Omnichannel Contact Center Application for IP Office


Powered by IP Office Contact Center [PDF]

More than 24 million people worldwide rely on the Avaya IP Office platform to power communications, improve employee productivity and reduce costs. Powered by IP Office Contact Center extends innovation in Avaya IP Office to give small and midsize businesses a robust, flexible and hassle-free cloud-based customer engagement application.

Fact Sheets

Avaya IP Office Contact Center [PDF]

Avaya IP Office Contact Center is optimized for use with Avaya IP Office and delivers blended multichannel capabilities to midsize businesses, allowing them to enhance and expand customer communications.

IP Office Contact Center Customer Relationship Management Integration [PDF]

With the Avaya CRM integration packaged application for Salesforce and SAP, Avaya integrates real-time communications capabilities with CRM software to improve agent productivity, enhance customer service and streamline the overall customer journey.

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