Avaya Promotions



Loyalty2gether is a comprehensive CS1000 upgrade program that offers our most aggressive promotion ever. It delivers significant hard dollar savings and everything you need to move beyond your CS1000:

  • Flexible upgrade options to Avaya Aura® or Avaya IP Office™ in the cloud and on premise
  • A deal on new phones you simply can’t pass up!
  • Highly aggressive discounts maximizing your CS1000 license value
  • Significant support and upgrade bonuses with three-year contracts
  • Implementation credits for Avaya Professional Services
  • Continuation of your core communication experiences
  • Tools for automated migration of your user data

Start the conversation with your Avaya or Partner representative and get full details on the outstanding promotion and options available with Loyalty2gether.


Promotions for Small and Midsize Business

SMB30, SMB150 and MM3000

These promotions offer attractive discounts on new Avaya IP Office deployments and upgrades depending on the number of users required.

Avaya IP Office is the perfect solution bringing rich, powerful unified communications for up to 3,000 users, one that will easily and cost-effectively scale up as your business grows. These promotions reward customers who choose Avaya IP Office for their midsize infrastructure needs. Add SBC, Contact Center or Video and the proposition becomes even more appealing. 

Contact your Avaya sales representative for further details.

IP Office FREE 60-Day Software Trial Program

Avaya IP Office, our flagship communications solution for small and midsize businesses, provides a wealth of powerful applications for mobility, customer service and communications efficiency. Try popular IP Office applications FREE for 60 days.

  • Power User – provides the ultimate in communications accessibility. Users receive all messages—voice, email, and fax—in a single inbox, and are automatically notified of important messages.
  • Mobile Worker – Make any mobile phone an extension of the office phone system—complete with call handling features and speed dials.
  • Office Worker – Designed for employees who work primarily at their desks, these communication tools help workers answer questions and convey critical information.
  • Teleworker – Give teleworkers—employees who work remotely full-time—the same phone and functionality they’d have in the office.
  • Receptionist – Help receptionists manage high call volume from their PCs by providing easy point-and-click call controls.
  • Customer Service Supervisor – Lets small businesses track and measure interactions and productivity in customer sales and service.
  • Customer Service Agent – Gives agents information about the number of calls on hold, in progress, or lost, as well as the number of agents logged in and logged out.

Promotions for Unified Communications and Contact Centers

New Avaya Aura and Engage NOW

The New Avaya Aura promotion offers attractive incentives to invest in a new Avaya Aura solution to increase worker productivity and accelerate worker engagement. Engage NOW is an attractive offer for customers looking to upgrade from an older Avaya Aura or Nortel deployment. Both offers include incentives to deploy the full Avaya solution stack.

Avaya Aura provides advanced unified communications and contact center solutions to increase worker productivity and accelerate worker engagement throughout your enterprise. Now you can integrate and deliver voice, video, data, and web communications applications and services to your team anywhere—whether they’re in the office or on the go.

Oceana NOW

In an era of digital transformation, the Internet of Things (IoT), and Artificial Intelligence (AI), your business is constantly faced with new technologies, churning customer trends, and growing data sources that impact your customer experience strategies. With these ever-evolving variables, delivering the experience your customers expect can seem overwhelming.  Avaya Oceana can help your organization bridge the gaps and help you shape intelligent connections.

The Oceana NOW promotion helps you evolve and transform your CX for less. Choose from three flexible option packages, each including three years of Support Advantage and Upgrade Advantage, as well as the implementation services required to install the selected capabilities via Avaya Professional Services.

Contact your Avaya account manager or authorized Avaya Partner for more information.

Automate CC NOW

Automating repetitive tasks and introducing omnichannel communication in your contact center can help you reduce costs and enhance your customer experience. The Automate CC NOW promotion offers you a fast, easy and affordable way to modernize your organization today!

This high-value, all-inclusive bundle provides you with inbound and outbound units, a set of predefined automation use cases, three years of Support Advantage and Upgrade Advantage, and Avaya Professional Services to assist with deployment and integration.

Contact your Avaya account manager or authorized Avaya Partner for more information.

Video NOW

Avaya Scopia® video collaboration helps build business relationships and accelerate your productivity. The Video NOW promotion offers attractive discounts on the purchase of Avaya Scopia® video infrastructure and endpoints for new deployments, expansion, and legacy installation replacements.

Avaya Software Investment Protection

The Avaya Software Investment Protection Program provides commercially compelling upgrade offers to make the introduction of new business collaboration capabilities simple and cost-effective for our loyal customers.

The Avaya Software Investment Protection Program covers Unified Communications and Contact Center product licenses sold by Avaya, including those brought to Avaya as part of the Nortel Enterprise Solution acquisition in December of 2009, and offers customers specific license upgrades as they progress along our roadmap.

It can be used by customers as part of an evolutionary approach. For example, customers using the Nortel Enterprise Solutions Contact Center can upgrade to the new Avaya Aura® Contact Center.

It can also be used by customers looking to immediately refresh their technology. For example, customers who have an Avaya Contact Center Express can use the program to upgrade and move all agents to Avaya Aura Contact Center licenses.

The Avaya Software Investment Protection Program provides customers with the following entitlements:

  • Customers covered by a software subscription program (i.e., Software Release Subscription, SRS / Software Support plus Upgrades, SS+U) can upgrade like-for-like product licenses to current releases, as determined by Avaya and per the terms of the subscription program.
  • Customers not covered by a software subscription program can upgrade like-for-like product licenses to current Avaya releases, as determined by Avaya under then-current upgrade pricing.

The above examples are illustrative. This program covers a broader set of Avaya Unified Communications and Contact Center products.

For more information on how you can leverage this program, please contact your Avaya sales representative or authorized Avaya partner.

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