We believe it is our responsibility to make the world a better place and we align with our employees, communities, customers, partners, and suppliers to make that a reality. Our product technology is focused on creating a modern workspace that is engaging, efficient, and environmentally-friendly.
Our Corporate Responsibility Policy guides our programs and practices in three key areas: Environment, Social, and Governance—known as ESG. We track and report relevant ESG metrics in accordance with GRI Standards.
Our Corporate Responsibility targets and results are reviewed, updated, and communicated every year.
Corporate Responsibility PolicyWe track and report material environmental, social, and governance metrics annually in line with the GRI Standards.
ESG MetricsThis tool helps stakeholders navigate to relevant Avaya Corporate Responsibility information quickly and easily.
Learn MoreOur corporate responsibility initiatives are in line with SDGs to achieve a better and more sustainable future for all.
Learn MoreAt Avaya, we hold ourselves to a high standard of business and professional conduct. Our Worldwide Code of Conduct defines our standards for operating and conducting business ethically, responsibly, and with integrity. We provide training and information to employees to ensure they understand and comply with the Code.
Avaya is committed to continually reducing the environmental impacts of our products. We hold ISO 14001 certification for its Design for Environment program. Energy efficiency is one of the core focuses of the DfE program and our J129, J139, and J179 VoIP phones are ENERGY STAR® certified products. Additionally, Avaya is exploring ways to reduce single-use plastic packaging within our operations and supply chain.
At Avaya, we adhere to our ISO 9001-certified Quality Management System to define, develop, and deliver best-in-class solutions for our customers and partners. We focus on innovation and excellence to build market-leading products and consulting and support services.
As a member of the Responsible Business Alliance, Avaya ensures safe and humane labor standards, environmentally responsible business practices, and high ethical standards in our supply chain. Additionally, we seek to eliminate the social and environmental harm brought from sourcing specific minerals from the Democratic Republic of Congo.
Since 2010, Avaya has tracked and reported its carbon emissions annually to CDP. We’ve exceeded our 2015 goal to reduce Scope 1 and Scope 2 emissions by 15% cumulatively by 2020—actually achieving a total reduction of 65% from 2014 to 2019. Avaya has also reduced its Scope 3 emissions by nearly 23,000 mtCO2e since 2014. From 2018-2019, Avaya reduced our water consumption by 6% and responded to the CDP Water Questionnaire. We will continue to monitor, report, and explore ways to reduce our water consumption across our global facilities.
Avaya is dedicated to providing a safe and healthy work environment for our employees. In accordance with best practices, Avaya maintains an Environment, Health and Safety Management System based on the requirements of the ISO 14001 standard. We are proud of our continuing overall decline in injuries due, in part, to our efforts to increase awareness, enhance training, and continue tracking of occupational injury, illness, and incident metrics.
Avaya believes in the dignity of freely chosen work as expressed in the United Nations Declaration of Human Rights. We are committed to identifying risks and preventing the use of child labor, slavery, and human trafficking in our business operations and supply chain.
Year round, Avaya organizes and participates in charitable activities that give back to the communities where we live and work. Each October, Avaya hosts its annual Month of Giving—a spirited campaign that brings together Avaya employees, suppliers, and partners to support nonprofit organizations around the globe. Avaya strives to make a positive social impact through our products, which can be used to improve safety, education, and healthcare.
Avaya Policies and Reports
Save the Children in Partnership with AvayaCorporate Responsibility PolicyConflict Mineral PolicyAvaya 2020 Conflict Minerals ReportAvaya Code of ConductAvaya Global Equal Opportunity Non-discrimination and Retaliation Prevention PolicyDiversity, Equity and Inclusion PolicyAvaya Human Rights StatementUK Modern Slavery Act Transparency StatementAvaya Global Harassment Prevention PolicyUK Gender Pay Gap Report 2020UK Gender Pay Gap Report 2019Avaya makes Newsweek’s annual list. Companies are selected based on publicly available key performance indicators derived from CSR Reports, Sustainability Reports, and Corporate Citizenship Reports as well as an independent survey of U.S. residents.
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