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Creating a Sustainable Future
From Our CEOThe Avaya Vision
We believe it is our responsibility to make the world a better place and we align with our employees, communities, customers, partners, and suppliers to make that a reality. Our product technology is focused on creating a modern workspace that is engaging, efficient, and environmentally-friendly.
Our Corporate Responsibility Policy guides our programs and practices in three key areas: Environment, Social, and Governance—known as ESG. We track and report relevant ESG metrics in accordance with GRI Standards.
Maintaining Ethical Business Practices
At Avaya, we hold ourselves to a high standard of business and professional conduct. Our Worldwide Code of Conduct defines our standards for operating and conducting business ethically, responsibly, and with integrity. We provide training and information to employees to ensure they understand and comply with the Code.
Reducing Corporate Environmental Impacts
Avaya is committed to continually reducing the environmental impacts of our products. We hold ISO 14001 certification for its Design for Environment program. Energy efficiency is one of the core focuses of the DfE program and our J129, J139, and J179 VoIP phones are ENERGY STAR® certified products. Additionally, Avaya is exploring ways to reduce single-use plastic packaging within our operations and supply chain.
Achieving Consistent, Measurable Quality
At Avaya, we adhere to our ISO 9001-certified Quality Management System to define, develop, and deliver best-in-class solutions for our customers and partners. We focus on innovation and excellence to build market-leading products and consulting and support services.
Doing Business with Integrity
As a member of the Responsible Business Alliance, Avaya ensures safe and humane labor standards, environmentally responsible business practices, and high ethical standards in our supply chain. Additionally, we seek to eliminate the social and environmental harm brought from sourcing specific minerals from the Democratic Republic of Congo.
Tracking Carbon Emissions and Water
Since 2010, Avaya has tracked and reported its carbon emissions annually to CDP. We’ve exceeded our 2015 goal to reduce Scope 1 and Scope 2 emissions by 15% cumulatively by 2020—actually achieving a total reduction of 54% from 2014 to 2019. Avaya has also reduced its Scope 3 emissions by nearly 22,000 mtCO2e since 2014. In 2019, Avaya reported its water consumption to the CDP Water Questionnaire for the first time. We will continue to monitor, report, and explore ways to reduce our water consumption across our global facilities.
Providing a Secure Environment
Avaya is dedicated to providing a safe and healthy work environment for our employees. In accordance with best practices, Avaya maintains an Environment, Health and Safety Management System based on the requirements of the ISO 14001 standard. We are proud of our continuing overall decline in injuries due, in part, to our efforts to increase awareness, enhance training, and continue tracking of occupational injury, illness, and incident metrics.
Protecting the Dignity to Work Freely
Avaya believes in the dignity of freely chosen work as expressed in the United Nations Declaration of Human Rights. We are committed to identifying risks and preventing the use of child labor, slavery, and human trafficking in our business operations and supply chain.
Giving Locally, Giving Globally
Year round, Avaya organizes and participates in charitable activities that give back to the communities where we live and work. Each October, Avaya hosts its annual Month of Giving—a spirited campaign that brings together Avaya employees, suppliers, and partners to support nonprofit organizations around the globe. Avaya strives to make a positive social impact through our products, which can be used to improve safety, education, and healthcare.
Browse Resources & Reports
Avaya Policies and Reports
Corporate Responsibility PolicyConflict Mineral PolicyAvaya 2019 Conflict Minerals ReportAvaya Code of ConductGlobal Equal Opportunity Non-Discrimination PolicyDiversity and Equal Opportunity PolicyAvaya Human Rights StatementUK Modern Slavery Act Transparency StatementUK Gender Pay Gap ReportCorporate Responsibility Reports
Corporate Responsibility PolicyFY19 Corporate Responsibility HighlightsFY18 Corporate Responsibility ReportFY17 Corporate Responsibility ReportFY16 Corporate Responsibility ReportFY15 Corporate Responsibility ReportFY14 Corporate Responsibility ReportAvaya India CSR ReportMateriality Matrix
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