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Creating a Sustainable Future

From Our CEO

The Avaya Vision

We believe it is our responsibility to make the world a better place and we align with our employees, communities, customers, partners, and suppliers to make that a reality. Our product technology is focused on creating a modern workspace that is engaging, efficient, and environmentally-friendly.

Our Corporate Responsibility Policy guides our programs and practices in three key areas: Environment, Social, and Governance—known as ESG. We track and report relevant ESG metrics in accordance with GRI Standards.

Corporate Responsibility Policy

Corporate Responsibility Policy

Our Corporate Responsibility targets and results are reviewed, updated, and communicated every year.

ESG Metrics

ESG Metrics

We track and report material environmental, social, and governance metrics annually in line with the GRI Standards.

GRI and SASB Content Index

GRI and SASB Content Index

This tool helps stakeholders navigate to relevant Avaya Corporate Responsibility information quickly and easily.

Materiality Matrix

Materiality Matrix

We define material issues and evaluate their impact on the environment, the economy, and society. The results shape our corporate responsibility strategy and reporting.

SUPPLY CHAIN RESPONSIBILITY

Doing Business with Integrity

As a member of the Responsible Business Alliance, Avaya ensures safe and humane labor standards, environmentally responsible business practices, and high ethical standards in our supply chain. Additionally, we seek to eliminate the social and environmental harm brought from sourcing specific minerals from the Democratic Republic of Congo.

PRODUCT DESIGN

Reducing Corporate Environmental Impacts

Avaya is committed to continually reducing the environmental impacts of our products. We hold ISO 14001 certification for its Design for Environment program. Energy efficiency is one of the core focuses of the DfE program and our J129, J139, and J179 VoIP phones are ENERGY STAR® certified products. Additionally, Avaya is exploring ways to reduce single-use plastic packaging within our operations and supply chain.

HUMAN RIGHTS

Protecting the Dignity to Work Freely

Avaya believes in the dignity of freely chosen work as expressed in the United Nations Declaration of Human Rights. We are committed to identifying risks and preventing the use of child labor, slavery, and human trafficking in our business operations and supply chain.
Providing a Secure Environment

WORKPLACE HEALTH AND SAFETY

Providing a Secure Environment

Avaya is dedicated to providing a safe and healthy work environment for our employees. In accordance with best practices, Avaya maintains an Environment, Health and Safety Management System based on the requirements of the ISO 14001 standard. We are proud of our continuing overall decline in injuries due, in part, to our efforts to increase awareness, enhance training, and continue tracking of occupational injury, illness, and incident metrics.

CDP REPORTING

Tracking Carbon Emissions and Water

Since 2010, Avaya has tracked and reported its carbon emissions annually to CDP. We’ve exceeded our 2015 goal to reduce Scope 1 and Scope 2 emissions by 15% cumulatively by 2020—actually achieving a total reduction of 54% from 2014 to 2019. Avaya has also reduced its Scope 3 emissions by nearly 22,000 mtCO2e since 2014. In 2019, Avaya reported its water consumption to the CDP Water Questionnaire for the first time. We will continue to monitor, report, and explore ways to reduce our water consumption across our global facilities.
Tracking Carbon Emissions and Water
Diversity and Inclusion

Diversity and Inclusion

As a member of the CEO Action for Diversity and Inclusion, Avaya has policies and initiatives in place to engage with employees and create a rich and innovative work environment. We cultivate diverse perspectives and foster healthy dialogue around race, gender, and sexuality. And, we support diversity and inclusion through our solutions, which are designed to provide equal access to communications for people with disabilities.

Charitable Giving

Year round, Avaya organizes and participates in charitable activities that give back to the communities where we live and work. In 2019, Avaya hosted its fifth annual Month of Giving—a spirited campaign that brings together Avaya employees, suppliers, and partners to support nonprofit organizations around the globe. Avaya strives to make a positive social impact through our products, which can be used to improve safety, education, and healthcare.

Charitable Giving

Stop Soldier Suicide

Veterans have a 50 percent higher risk for suicide than those who have not served, yet many don’t find the help they need because it can be difficult, confusing or time-consuming,

Rasheed Bellamy

Chief of Staff

Southcoast Health

Avaya is helping us make a difference for healthcare and the local communities we serve. We’ve been able to quickly act to provide better healthcare services and a better patient experience overall. Without Avaya, it would be much more difficult for us to move forward technologically.

Tim Rosner

Chief Technology Officer

SD 308

We’re saving tens of thousands of dollars per month, and that’s no exaggeration.

Allen Clasen,

director of technology

Stop Soldier Suicide

Stop Soldier Suicide

Southcoast Health

Southcoast Health

Oswego Community Unit School District 308

SD 308

Browse Resources & Reports

Avaya Policies and Reports

Corporate Responsibility PolicyConflict Mineral PolicyAvaya 2019 Conflict Mineral ReportAvaya Code of Conduct: Operating with IntegrityGlobal Equal Opportunity Non-Discrimination PolicyDiversity and Equal Opportunity PolicyAvaya Human Rights StatementUK Modern Slavery Act Transparency StatementUK Gender Pay Gap Report

Corporate Responsibility Reports

Corporate Responsibility PolicyFY19 Corporate Responsibility HighlightsFY18 Corporate Responsibility ReportFY17 Corporate Responsibility ReportFY16 Corporate Responsibility ReportFY15 Corporate Responsibility ReportFY14 Corporate Responsibility ReportAvaya India CSR Report

Avaya Product Information

Avaya Code of Conduct for SuppliersAvaya Product Design and ComplianceWEEE & Electronic Waste ManagementProduct Disassembly InstructionsIndustrial Batteries UK Statement

CDP Reports

Avaya 2019 CDP Climate Change QuestionnaireAvaya 2019 CDP Water Questionnaire

Other Helpful Links

Providing Equal Access to Technology for People with DisabilitiesRBA Membership

Headquarters Avaya Inc

4655 Great America Parkway

Santa Clara, California

95054-1233, USA

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