Solutions for today’s enterprise customer experience (CX) and employee experience (EX) challenges.
Full-featured contact center solution.
Secure, dedicated and managed cloud contact center running on Microsoft Azure.
Scalable and advanced contact center-as-a-service.
Collaboration tools, seamlessly integrated into your Avaya portfolio.
Unified video, conferencing, messaging, and more on Microsoft Azure.
Call, meet, message, and more—all in one app.
Integrate collaboration apps with Avaya Communication portfolio.
Cloud-ready pathways that integrate Avaya with third-party APIs.
A full-featured unified comms platform managed on-premises.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Explore our complete portfolio of devices for individuals and conference rooms.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
Stay up to date on Avaya's latest news and solutions.
Deliver innovative and complete solutions to your customers.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos and listen to podcasts by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Look at what's new in our world—and how it benefits yours.
Learn about the privacy, compliance, and security inside Avaya solutions.
Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
Sustainability
At Avaya, we believe it is our responsibility to make the world a better place, and together with our employees, communities, customers, partners, and suppliers, we are working to make that a reality. Avaya embeds corporate responsibility into our day-to-day business, from our product design to supply chain management and employee giving.
Avaya’s greenhouse gas (GHG) emissions are a byproduct of everyday business operations such as heating, cooling, and powering our facilities, fleet operations, business travel, employee commuting, and transportation and distribution of our products. Remaining steadfast in our commitment to combat climate change, we continue to identify opportunities to reduce our emissions and use energy more efficiently and we have committed to set near-term company-wide emissions reduction targets in line with climate science. Avaya supports the UNSDGs and is having a positive impact on climate action.
Electrical and electronic equipment (EEE) and batteries contain materials, components, and substances that may be hazardous and present a risk to human health and the environment when waste electrical and electronic equipment (WEEE) and batteries are not handled correctly. Consequences of improper disposal of e-waste, both in landfills and other, non-designated dumping sites, are extremely serious, ranging from creating public health problems to polluting ecosystems for generations to come. Avaya supports end-of-life management of our own e-waste equipment on a global basis, and partners with other organizations to provide environmentally sound recycling to customers wanting to dispose of Avaya products that have reached the end of their useful life. Avaya supports the UNSDGs and is having a positive impact on responsible consumption and production.
In 2022, Avaya partnered with Green Standards, a company that manages the removal and redistribution of workplace assets like furniture and equipment through charitable donation, resale, and recycling. The result diverted 13 tons of workplace assets from landfills.
Avaya recognizes that we live in an ever-changing world and that it is our responsibility to keep current in meeting new or changing environmental regulations. We monitor environmental regulations and standards to ensure compliance throughout our product life cycle. Our Design for Environment (“DfE”) management system conforms to ISO 14001 requirements and focuses on opportunities to reduce the environmental impact of our solutions and services. We express our commitment to responsible product design in our R&D Environmental Policy. Our process includes Guidelines and Requirements (G&R) and Checklists to help designers consider environmental attributes (positive and negative) associated with Avaya products and packaging throughout their life cycle, from raw materials extraction through end-of-life handling.
Equal access to technology and information
R&D Environmental Policy
The Prague team asked, “What can we do for our planet?” and worked together to build a Hadník (nesting place for snakes). The construction of the Hadník proved that they are a well-built team that can also cooperate outside of the office environment. The result was plenty of joy for the team’s latest creation and fewer homeless snakes.
In December 2021, Avaya’s office in Gurgaon, Haryana India, began collecting plastic water bottles and other recyclable plastics. They partnered with nonprofit Garbage Free India to have the plastics picked up for recycling. In the first five months of the program, employees collected 41.2 kilograms (90.8 pounds) of plastic waste for recycling.