Avaya IP Office™ in the Cloud

Flexible, Powerful Communications for Midsize Businesses

Fact Sheets

OnAvaya | Google Cloud Platform [PDF]

08 Feb 2016
Avaya and Google have collaborated to deliver OnAvaya |Google Cloud Platform, a new cloud-based Customer and Team Engagement solution that’s simple to use, and can be up, running and deployed quickly.

Plantronics Audio Solutions for OnAvaya™ | Google Cloud Platform [PDF]

08 Feb 2016
Plantronics and Avaya provide Contact Center agent and UC solutions for use with the OnAvaya™ - Google Cloud Platform solution. Now, agents and staff can work effortlessly from anywhere. With leading Avaya solutions, coupled with Plantronics innovative, high performing headsets and a Google Chrome device, agents and teams can be instantly productive.

Videos

OnAvaya Google Cloud Platform [2:50]

29 Feb 2016
Avaya, Google and Plantronics are partnering to deliver world-class Customer Engagement solutions, making it easy to bring Avaya’s powerful contact center functionality to our small- and medium-sized customers. Learn how Customer Engagement OnAvaya, coupled with Plantronics’ innovative, high performing headsets, are delivering exceptional customer experience and smarter communications for call center agents and supervisors.

White Papers

Growing The Business Via Cloud Deployments [PDF]

25 Oct 2016
Midsize businesses are better equipped to compete in today’s extremely competitive marketplace when they take advantage of cloud technology. Unified communications and collaboration offerings are a critical component that can add value when migrated to the cloud.

CAPEX vs. OPEX—The Financial Implications of Going Cloud

10 Nov 2015
You have many choices when it comes to how best to enable your customer service agents to engage with customers: Enable agents to work from anywhere, even from home. Opt for contact center solutions to be made available as a monthly subscription. Deliver your contact center technology on premises, in the cloud, or somewhere in between.

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