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Avaya Cloud Office is a cloud-based communications system with enterprise grade voice, video, IM/messaging, meetings, conferencing and collaboration. With Avaya Cloud Office you can easily connect all your workers, whether in the office, mobile, or remote to a single system regardless of their location.
One solution for all your communications needs: No onsite PBX hardware to install or maintain—you use it, we manage it for you. Connect your office, remote, and mobile workers to a single system. Never miss a call. And, collaborate from anywhere on any device.
Yes. Avaya Cloud Office uses encryption to safeguard your day-to-day business communication to ensure secure voice between endpoints on the network, including desk phones, conference phones, and the Avaya Cloud Office mobile app and desktop app.
Customers have the option to start the Avaya Cloud Office Service with a free proof of concept. To request a proof of concept or trial please contact Avaya Sales.
Avaya Cloud Office delivers a rich set of features for your business communication solution. You’ll get everything you need in one complete system with one low price including voice, video, messaging/IM, online meetings and conferencing, multiple extensions, auto attendant, call forwarding, and more.
Avaya Cloud Office Desktop is the Avaya collaboration app for your desktop PC and Macintosh. This all-in-one application lets you run all your voice calls, and text from a single app. Web and video conferencing are enabled through a clientless web-client that is available anywhere in the world.
Yes. All Avaya Cloud Office customers can use the mobile app at no additional cost. The app provides access to your entire Avaya Cloud Office communication solution. The app is downloadable from the iOS App Store and the Google Play Store.
No commitment is required. You can pay as you go (month-to-month) and cancel any time. Any devices purchased need to be returned in usable condition within 30 days of the purchase date to receive a credit. For more information about the terms and conditions related to phone purchases, please see Terms and Conditions of Sale of Hardware.
Your account and phone number are activated immediately, and your phones will arrive in 5-7 business days, depending on the shipping method.
Avaya Cloud Office gives you the ability to create reports with historical call data, such as inbound and outbound call volume, total number of calls, information about missed/answered calls, average calls per day/per user, times, and more.
At the time of launch J139, J169, and J179 are supported. More devices are planned, to include additional desk and conference phones.
These courses are available for Avaya Cloud Office Customer Administrators:
64010W – Introducing Avaya Cloud Office Service Web (30 mins)
64020W – Administering Avaya Cloud Office (60-90 mins)
An Avaya solutions specialist will contact you about Avaya Cloud Office.