Solutions for today’s enterprise customer experience (CX) and employee experience (EX) challenges.
Full-featured contact center solution.
Secure, dedicated and managed cloud contact center running on Microsoft Azure.
Scalable and advanced contact center-as-a-service.
Collaboration tools, seamlessly integrated into your Avaya portfolio.
Unified video, conferencing, messaging, and more on Microsoft Azure.
Call, meet, message, and more—all in one app.
Integrate collaboration apps with Avaya Communication portfolio.
Cloud-ready pathways that integrate Avaya with third-party APIs.
A full-featured unified comms platform managed on-premises.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Explore our complete portfolio of devices for individuals and conference rooms.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
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Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
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Industry
With pressure mounting on NHS Digital Leads, addressing isolated pain points is no longer enough. It’s time to Think Connected.
Discover how thinking connected is enabling healthcare providers to streamline essential services, improve employee experiences, and enhance patient care, by interconnecting and scaling their systems across multiple regions.
This guide to enhancing collaboration and communication across the NHS explores how a new and even deeper partnership between NHS and Avaya can boost connectivity within the UK's healthcare system and enhance patient care for generations to come. You'll see how you can improve patient outcomes and optimise technology investments through an integrated focus across an ICS. And you'll discover four practice areas where you can transform staff and patient experiences throughout the NHS, with Avaya.
Get your comprehensive Vision Pack to delivering connected, digital-first experiences with enhanced communications and collaboration solutions. See how NHS trusts and ICSs can improve staff wellbeing and patient outcomes with streamline essential services, elevated patient care, on-demand services, and more.
Learn how better connections at New England’s Southcoast Health promoted improvements in the patient experience.
Southcoast Health is a community-based health delivery system with multiple access points, offering an integrated continuum of health services throughout Southeastern Massachusetts and East Bay, Rhode Island.
Avaya helps large, geographically dispersed Norwegian healthcare authority improve administrative efficiencies, reduce call abandonment rates, and improve care coordination.
Helse Vest RHF manages five healthcare institutions in the southwestern part of Norway. Helse Vest IKT is a separate organisation beneath Helse Vest RHF, managing the regions’ ICT solutions. In total, Helse Vest RHF employs 29,000 people. Helse Vest IKT delivers technology and services to the hospitals in the region and manages the centralised ICT platform.
Johns Hopkins Healthcare System (JHHS), the worldclass health care system, is committed to caring for patients and communities using a comprehensive range of state-of-the-art programs, practices and tools. The organization is consistently recognized as on
The Johns Hopkins Health System Corporation (JHHS), based in Baltimore, MD, is a not-for-profit organization dedicated to providing the highest quality patient health care in the treatment and prevention of human illness.
Measure your innovation readiness with the Avaya Innovation Maturity Model for Healthcare and receive a personalised report that reveals your innovation maturity level. It also makes recommendations on the technology and services you need, to enhance patient and employee experiences.
Simply complete the survey, receive your detailed benchmark report, and join a free innovation workshop.
Blog
Overcoming the Challenges of EHR Integration
This article explores trusts' digital transformation while avoiding pitfalls in workflow digitization.
Infographic
Top three trends in healthcare consumption & delivery
Take a look at the latest healthcare trends to watch out for in 2023 and beyond.
8 ways NHS clinical staff benefit from better mobility
This article explores how digital transformation can make your Trust’s services more connected and accessible.
Transforming rural patient care access
Learn how the HSSC in Wales used digital transformation to provide better access to care.
Article
How can NHS trusts tap into the value of their new communication and collaboration systems?
The NHS will need around £8.1 billion to deliver its digital transformation ambitions.
Video
The future of healthcare
See how connecting patients to the right specialists, providing immediate access to services, and knowing the status of every medical...
eBook
Choosing the ideal patient engagement solution. Four must-haves for healthcare providers
Find out how greater focus on efficiency results in happier patients and less costly healthcare - a win-win...
Webinar
New trends in healthcare and cloud communications
Learn how you can solve patient access and attrition issues, improve the remote care patient experience, and future proof your...