Media and Communications
Media and Communications
In a world of messaging overload, where the chance of an email being opened is less than 1 in 3, IMPower enables any organization to communicate with customers through text messages or Facebook Messenger – now the preferred method for many generations. Built on Avaya OneCloud CPaaS, this versatile, massively scalable solution enables businesses from restaurants to NFL stadiums to open new revenue streams, increase conversion rates and enhance customer experiences.
Businesses served
Customers texting a business rate their experience 8+
The Avaya OneCloud CPaaS platform was a natural choice for us because it enabled all the critical messaging capabilities we needed, and allows us to scale up reliably and quickly.
Customers prefer messaging to any other form of communication, so brands that want to create a great relationship with their customers and provide wonderful customer service are moving to texting
Co-founded by restaurant owners and tech entrepreneurs Oren Dobronsky and Adi Bittan, IMpower Solutions serves more than 20,000 businesses as of end of June across the country with direct, private and scalable messaging solutions
Founded
businesses served
Technology
WhatConverts Cuts Call Tracking Costs by 94%
Professional Services
QRM Increases New Hires by 50, Enabled by Avaya OneCloud Solutions
Government
Harris County Public Health Increases COVID-19 Case Investigations by 25% Using Avaya OneCloud CPaaS