Local Government
Local Government
Harris County, TX creates a cloud-based notification solution as part of their Case Investigation and Contact Tracing program using Avaya OneCloud CPaaS. This improved the investigations by 25% which saved lives because citizens were contacted quickly and were able to quarantine appropriately.
Public health professionals
Municipalities served
Increase in cases investigated
People look to public health departments in times of crisis, but the nature of this virus was making it almost impossible to contain the spread. If it wasn’t for Avaya, we don’t know how we would have gotten ahead of the curve.
Avaya OneCloud CPaaS has taken our operations to a level we never knew was possible - and it’s saving lives.
Harris County Public Health (HCPH) is the county health department for Harris County and provides comprehensive health services and programs to the community through a workforce of approximately 700 public health professionals – all dedicated to improving the health and well-being of Harris County residents and the communities in which they live, learn, work, worship, and play. The HCPH jurisdiction included approximately 2.3 million people and over 30 other municipalities located in Harris County (not including the city of Houston).
Healthcare
Nebraska Medicine Transforms Communications Experiences with Avaya OneCloud CPaaS
Government
State of Montana Improves UC Service to Better Protect and Serve
Professional Services
CTIntegrations Uses Avaya CPaaS for Proactive SMS During COVID-19