Avaya OneCloud CPaaS has taken our operations to a level we never knew was possible—and it’s saving lives.
Scott Jeansonne
Compliance & Environmental Programs Manager
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Transforming Government for the Digital Age
Get StartedDigital Communications for Flexible, Reliable, and Secure Government Operations
The way we communicate is constantly evolving, and these changes impact the way government agencies interact with their constituents. For some, this future may feel intimidating. But agencies have access to more tools and resources than ever before to meet and exceed the needs of citizens and the employees that look after their well-being every day.
Avaya provides these technological advances. Our solutions are designed to help your agency keep pace with the connected world of new digital channels including mobile, video, and social media.
Enhance Agency Cybersecurity
Protect agency voice and data infrastructures with a multi-layered security approach.
- Secure communications with intrusion prevention, firewalling, and detection capabilities
- Simplify and enable trusted networks that deliver voice, video, IM, and collaboration
Solve the Location Challenge
Help to pinpoint the location of citizens in need and the responders deployed to assist.
- Identify citizen location, even for mobile callers
- Track rescuer status
Break Down Communication Siloes and Unify Resources
Free the flow of communication across channels to better serve your community.
- Enable any-time, any-device communication among citizens and teams
- Streamline and coordinate response through multi-channel engagement
U.S. Government Solutions
Federal Civilian Government
Latest Communications Technology and Next-Generation Networking
- Update networks incrementally
- Enable simpler, more flexible customer service
- Apply proven technology for streamlined workflows
Defense and Military
Modern Communications Environments for Military Operations
- Deliver seamless communications
- Expand team engagement and collaboration
- Modernize installation security
Avaya Cloud Secure
Simplified, Secure, Streamlined Agency Communications
- Implement cost-effective collaboration
- Improve agency-wide efficiency and collaboration
- Designed to address FedRAMP
HIPAA-Compliant Solutions
HIPAA-compliant options for Healthcare, supported by an independent third-party audit, are available for Avaya Spaces, Avaya Cloud Office, Avaya Cloud Notification Solution (ACNS), Avaya OneCloud IX Contact Center, Avaya OneCloud ReadyNow, Avaya Conversational Intelligence, and for Avaya Managed Services premise-based solutions.
Government Services Administration Contracts
Avaya Government Solutions offers a portfolio of contract vehicles.
Department of Defense and Civilian Certifications
Avaya Government Solutions works to ensure that our products are developed to meet current requirements and criteria for operations in government organizations.
Optimized Technology for Next-Generation Citizen Services
Avaya solutions help to ensure that state and local agencies are able to provide consistent and reliable government and citizen services.
Providing Equal Access to Technology and Information
Avaya offers an extensive portfolio of solutions designed to provide equal access to communications and offer a wider range of jobs for people with disabilities.
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Avaya has made everything so easy to work with, they’re fantastic. They’re honestly the best company to work with. I never have to worry about the level of service they provide to us as their customer. We’re in constant communication and the city always feels that their needs are met.
Jared Pruett
Network Engineer
Avaya brings a lot of maturity to the industry. You can see that they have thought out how to make the software easily manageable.
Andrew DeHaan
IT Director
Avaya’s technology humanizes emergency response for us. At the end of the day, there’s a real person calling whose life could be on the line. It’s so much more than just providing ‘good service.’ Avaya’s solutions got us to that next level we needed for our citizens and end users.
Jeff Unger
Voice Architect
With an electronic medical records (EMR) deployment on the horizon, bandwidth out to the system was critical. We had to get a more reliable and better-supported network.
Marc Fratus
Director of Technology
Talk with an Expert
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