Compare Plans

Woman on a computer, talking on a headset.

Empowering Citizens and Emergency Staff

The latest in communications technology lets you interconnect people, resources, data, and solutions to deliver information and respond to emergencies faster and more precisely than ever before.

Collaboration Solutions

  • Mobile communications
  • Secure multimedia communications
  • Automated workflows
  • Consolidated call taker desktop

Citizen Services

  • Omnichannel solutions
  • Automated administration
  • Smart routing
  • Sentiment analysis

Remote Management

  • Video, audio, and web solutions
  • Flexible configuration and programming
  • Proactive outreach capabilities
  • Freedom of cloud deployment

Phone System Compliance

  • NG911 communications framework  
  • Real-time, dynamic location data
  • True situational awareness
  • Platform-agnostic

Professional Services

  • Cleared, knowledgeable, and experienced experts
  • Custom solutions designed and integrated
  • Cloud migration management

State of Montana Improves UC Service to Better Protect and Serve

Learn how Montana decreases time for first responders to reach 911 callers, centralize telecommunications, and remotely diagnose and repair issues.

Resources

Infographic

Kari's Law and NG911: Get the Facts

By February 2020, U.S. businesses’ multi-line phone systems must have direct dial to 911 enabled.

Learn More

White Paper

Breakthrough 911 Technology

How the 911 system evolved to now capture and provide deep, critical, time-saving information to first responders.

Learn More

Fact Sheet

The World’s First Enterprise NG911 Secure ADR

For each emergency call, collect contextual location data from your enterprise network for delivery to the 911 center.

Learn More

Blog

Avaya at Verizon’s Emergency Response Simulation

Learn how intelligent public safety solutions work. Look inside as Avaya participates in a complex attack and response...

Learn More

Talk with an Expert

Contact Avaya