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The latest in communications technology lets you interconnect people, resources, data, and solutions to deliver information and respond to emergencies faster and more precisely than ever before.
Phone system compliance
Federal law mandates phone systems have specific capabilities. Kari’s Law and Ray Baum’s Act apply to all organizations—from schools to large enterprises and government agencies—with multi-line telephone systems:
Enable first responders with detailed, life-saving data including building address, the specific device from which a call is placed, and the square footage of an organization—all within seconds of a call being placed.
Maximize protection in public sector agencies by quickly and intelligently detecting threatening situations. Immediately launch notifications to employees and communicate events—from severe weather to active shooters—across first responders’ channels.
Quickly and easily evaluate citizen needs and deliver services: Give support staff real-time contextual information, use advanced knowledge to streamline workflows, and AI enable call takers.
IT communications role in emergency incident
How intelligent, automated and integrated communication technology supported citizens in a multi-vehicle incident.
Breakthrough 911 technology
How the 911 system evolved to now capture and provide deep, critical, time-saving information to first responders.
The world’s first enterprise NG911 secure ADR
For each emergency call, collect contextual location data from your enterprise network for delivery to the 911 center.
Avaya at Verizon’s emergency response simulation
Learn how intelligent public safety solutions work. Look inside as Avaya participates in a complex attack and response...
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