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Service Solutions for the Digital Age

Be sure your workforce and the citizens you serve can engage effortlessly and effectively across multiple devices and platforms. Shift your communications to the cloud, where secure, seamless apps and support are just the start.

Secure Cloud

  • Streamlined agency communications
  • Cost-effective collaboration
  • FedRAMP compliance

Unified Communications

  • Mobile and fixed communications
  • Improved workforce productivity
  • Flexible customer service

Contact Center

  • Omnichannel solutions
  • Intuitive interactions
  • Streamlined workflows

Devices and Phones

  • Broad phone and device portfolio
  • Improved team productivity
  • Subscription services

Professional Services

  • Cleared, knowledgeable, and experienced experts
  • Custom solutions
  • Design, deployment and ongoing support

Create Exceptional Customer Journeys

Deliver your best on-demand access to government services and information for citizens, Veterans, businesses, industry partners, employees, and other agencies.

  • Implement next-gen multi-touch, context-driven customer engagement solutions
  • Improve the journey across distributed, mobile channels
  • Exceed expectations of service across all channels
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Move to Modern Communications

Achieve high user and customer satisfaction in a transparent and secure solution that spans multiple channels, platforms, and devices.

  • Implement cloud-based delivery architectures that are open, extensible, and available on demand
  • Connect legacy systems with next-generation technologies
  • Go at your own pace—no need to rip and replace

Run it All in a Secure Environment

Mitigate risks and respond to challenges with a comprehensive security strategy.

  • Comply with Federal NIST, agency, and market-specific security requirements
  • Implement FedRAMP-compliant secure cloud solutions
  • Provide intrusion prevention, firewalling, and detection capabilities
  • Receive professional support from cleared, experienced personnel
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ADMINISTRATION CONTRACTS

Modernizing Government Communications

Avaya offers a portfolio of contract vehicles to support you in purchasing Avaya OneCloud UCaaS.

Talk with an Expert

Contact Avaya
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