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Healthcare

Deliver A More Connected Healthcare Experience

See the Future of Healthcare

Meet the Ever-Changing Needs of Your Patients and Care Team

Your care team’s ability to communicate with patients along their health journey is vital to the mission of supporting care plans and reducing readmissions. By connecting people, resources, data, and solutions, you can optimize operations and reduce risk while increasing operational efficiency and profitability. When it comes to the digital transformation of your healthcare system, nothing’s more important than a flexible communications solution.

During COVID-19 Find the Tools You Need for the Healthcare Front Line

We’re here to help. Right now, complimentary Avaya solutions are available to help you manage patient inquiries, community outreach, care team communications, and temporary work locations.

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5,800+

More than 5,800 healthcare institutions around the world rely on Avaya

58%

58% of consumers prefer to call to book an appointment

$150B

AI applications could save up to $150 billion annually for the U.S. healthcare economy by 2026

Southcoast Health on Achieving Outstanding Patient Care

Southcoast Health’s CTO Tim Rosner talks about leveraging technology to deliver a reliable, repeatable, richer patient experience.

Automated Health on the Power of the Right Partnership

Bob Doran, VP of Telecommunications at Automated Health, explains the criticality of dependable services and fast solution development.

The Inova Health System Story

See how Inova is connecting and coordinating patient care across all channels and interaction points.

Hear From Healthcare Experts on Current Digital Trends

Learn how Healthcare institutions are using seamless, tailored, targeted communication solutions to transform their patient experiences.

How Avaya Can Help

Collaboration Solutions

  • Mobile communications
  • Secure multimedia communications
  • Automated workflows

Patient Services

  • Resource matching
  • Omnichannel solutions
  • Automated administration
Drive Efficiencies

Virtual Care

  • Video, audio, and web solutions
  • Open, flexible integrations
  • Proactive outreach capabilities
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Customized Designs

With your business goals top of mind, Avaya healthcare experts consult on your tailored solution, from design to deployment

HIPAA-Compliant Solutions

HIPAA-compliant options for Healthcare, supported by an independent third-party audit, are available for Avaya Spaces, Avaya Cloud Office, Avaya Cloud Notification Solution (ACNS), Avaya OneCloud IX Contact Center, Avaya OneCloud ReadyNow, Avaya Conversational Intelligence, and for Avaya Managed Services premise-based solutions.

Scrivens

Scrivens

Scrivens

Emergencias

Southcoast Health

Southcoast Health

LogistiCare/Circulation

LogistiCare/Circulation

Dental plan provider replaces legacy contact center system to meet customer and regulatory requirements

Healthplex

St. Josefs Hospital

St. Josefs-Hospital

NHS Greater Glasgow and Clyde

NHS Greater Glasgow and Clyde

Ear, Nose and Throat Practice’s Call Center Deploys New Platform for Large and Growing Daily Volume, Greatly Diminishing Wait Time

ENT and Allergy

Our Healthcare Experts

Tara Mahoney

Tara Mahoney

Global Healthcare Practice Leader

Warren Mak

Warren Mak

Healthcare Practice Leader

Dave O’Shaughnessy

Dave O’Shaughnessy

Healthcare Solutions Consultant

Kannan Sreedhar

Kannan Sreedhar

Healthcare Practice Leader

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Talk with an Expert

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