Connecting Healthcare—People, Resources, Data, and Solutions
- Integrate systems. Easily integrate new solutions into existing IT ecosystems without clinical and administrative disruptions. Serve multiple channels and automate communications across all channels, resources, and interaction points to drive patients and staff to the information and services they need.
- Embrace innovation. With Avaya solutions, you can accommodate new technology advancements, evolving patient needs, and health policy requirements and mandates.
- Collaborate anytime, anywhere. Enable staff to communicate and collaborate more efficiently across the care continuum. With Avaya you can leverage solutions and technologies and align IT resources to create an integrated patient experience.
- Coordinate resources. Use Avaya’s applications to reduce duplication of administrative efforts and increase operational efficiency, staff productivity, and care coordination. Our seamless, tailored, targeted communication and collaboration solutions help you facilitate and coordinate referrals, enhance provider-patient interactions, improve physician capacity, and reduce no-shows.
Coordinate Resources & Improve Care Coordination
Avaya’s digital care coordination solutions can reduce communications costs while improving the quality and value of your services. Streamline and integrate communications to seamlessly collaborate, using any device or channel, from any location. Deliver faster and easier patient appointment bookings, streamline patient referral processes, and drive both new patient acquisition and existing patient retention.
Improve Clinical & Operational Efficiencies
Avaya solutions are designed to meet your challenges: improve patient access to information, reduce call wait times, automate routine processes, proactively engage patients. Avaya technologies integrate with leading EHR vendors to go beyond just providing appointment reminders—by leveraging EHR web services, schedules are updated in near real time.
Support Patient Care Remotely
Avaya’s video conferencing solutions help you extend your facility’s services to remote or offsite locations. Clinical resources can seamlessly connect with each other and with their patients, regardless of location. Video conferencing enables teams to share knowledge and data in real time. Video solutions can reduce your travel budget, improve employee retention rates, drive an inclusive value-based service care model, and lead to better care coordination.
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