Avaya OneCloud IX Workplace is a service allowing you to get all the robust features of an Avaya telephony solution delivered in a cloud environment. Avaya OneCloud IX Workplace is the right choice for businesses looking to reduce the total cost of ownership for their voice needs.
The Avaya OneCloud IX Workplace offering is designed to be an Avaya delivered self-service model. Avaya will provide the ordering platform, handle the provisioning and the customer support. Any phones that are associated with the initial order will be configured by Avaya and sent to the customer for plug-and-play implementation.
Yes, you can compete today on equal footing with more features being added on a regular release schedule. In fact, for current Avaya customers, our cloud solutions make the most procedural and monetary sense out of all industry options. More information on our features can be found on Avaya.com or reach out to your Avaya sales representative.
Yes, Avaya offers network assessment support. Information can be found at: https://nat.avayamarket.com/myspeed/voiptest
Avaya OneCloud IX Workplace includes telephony, conferencing, and collaboration features. The service includes local and long-distance minutes and each user subscriber. Avaya world class remote technical support and software updates/upgrades are also included.
This Avaya OneCloud IX Workplace solution is based on our award-winning Avaya IP Office platform.
Yes, Avaya has many solutions including Public, Private and Hybrid solutions as well as additional platforms. If you have questions reach out to your Avaya representative.
We offer the Avaya IX IP Phone J series: 129, 169 and 179 as well as the Avaya Vantage K175 and B179 SIP Conference Phone, giving many options based on the customers’ needs.
Yes, the Avaya OneCloud IX Workplace offer supports Avaya IX Workplace client across Windows, Mac, Android and iOS.
The Avaya OneCloud IX Workplace offer has 3 types of users based on your needs.
Documents, voice, video conferencing and chat are all integrated into your solution.
The Avaya OneCloud IX Workplace service includes local and long-distance minutes with each user subscription. Currently available in North America.
Technical support and software updates are included as part of your license agreement.
Yes, you can add contact center. A customer will simply have to add the additional contact center software and agent seats licenses as needed. See more information on contact center solutions.
Seat license pricing varies based on the number of users and offers volume discounts starting at 100 users. The more users you have, the lower the price per seat on your monthly bill. Select a month-to-month option or commit to 1, 3, or 5-year plans. As a limited time, promotional offer, if you select the 1, 3, or 5-year plan, then you receive Avaya OneCloud IX Workplace phone credits that can be used toward the purchase cost of phones when placing your initial order for the Avaya OneCloud IX Workplace service.
Yes, we leverage Avaya Communicator for Web call control for integrations with Google, Salesforce and Skype for Business.
Yes, SIP trunking is supported through our Avaya OneCloud infrastructure.