Avaya Aura® Platform

Transform How You Communicate, Collaborate, and Serve Your Customers

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Your Foundation for Enterprise-wide Collaboration

  • Provide advanced unified communications and contact center solutions throughout your enterprise. Build your communications in the cloud, on your premises, or in a hybrid model. Integrate and deliver voice, video, data, and web communications applications and services to your team anywhere—whether they’re in the office, or on the go.
  • Rely on a platform that delivers rock-solid reliability and remarkable adaptability—and lets you support new collaboration capabilities, applications, and customer services now and in the future.
  • Choose from more than 700 features and services in an ever-expanding, customizable applications portfolio. Count on unrivaled scalability and flexibility to support everything from one-touch video conferencing on virtually any device to sophisticated contact center systems—all in locations from small branches to corporate headquarters.
  • Expand your communications functionality by upgrading to the latest version of the Avaya Aura platform. Right now, get our best upgrade deal ever, including options for flexible on-premises and cloud deployment.

Cost Effective

Streamline communications with a single solution in the cloud or on your premises. Scale across locations large and small, reduce overhead costs for administration, dynamically optimize bandwidth, and virtualize your core communications capabilities.

Resilient

Configure your platform for up to 99.999% availability. Keep your business communications and customer contact solutions up and running, providing a dependable and consistent link between your enterprise and the outside world.

Investment Protection

Continue moving forward across digital, IP, and SIP-based solutions with core and application upgrade paths that renew and extend your investment.

Customer Story
Tata Technologies

“The global Avaya deployment reflects our continuous focus to enhance customer satisfaction.”

Read the Case Study ›
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Improve Customer Service

Streamline your customer contact center with powerful tools and agent clients that support voice, web chat, email, and video chat. See customers’ interaction histories and social media postings, as well as a list of company experts available to help answer questions, all with the reporting and data capture necessary to make tomorrow’s operations even more successful than today’s.

Home Turf a Win for San Jose Earthquakes

Benefits: Enhanced Collaboration, Increased Productivity, Reduce Cost
Topics: Stadium Technology, Team Efficiency, Unified Communications, Customer Service, Cloud
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Avaya Equinox™ Experience

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